Stephanie Overby

Stephanie Overby is a regular contributor to CIO.com and CIO magazine.

New IT Outsourcing Model Boosts Bottom Line

Why It Sometimes Makes Sense to Go Slow With Mobile Development

Why It Sometimes Makes Sense to Go Slow With Mobile Development

At Westinghouse, developers work slowly and steadily to avoid bugs in mobile apps used for testing the nuclear power plants that the company builds for electricity providers around the world.

Analytics App Uncovers Untapped Sales Opportunities

Analytics App Uncovers Untapped Sales Opportunities

Wolters Kluwer Corporate Legal Services deployed a mobile sales analytics application to identify new sources of revenue.


How to Build a Better IT Outsourcing Benchmarking Process

How to Build a Better IT Outsourcing Benchmarking Process

As customers look to take advantage of a competitive IT outsourcing market, benchmarking is more important than ever. Service providers and customers are exploring ways to build a better benchmarking process that will benefit all...

Number of New IT Outsourcing Deals Hits All-Time High

Number of New IT Outsourcing Deals Hits All-Time High

The multisourcing trend continues in an increasingly competitive market while government spending on outsourcing now outpaces that of the private sector, according to a report by outsourcing consultancy Information Services Group.

Power Tools Company Uses Marketing Analytics to Compete With Big Box Stores

Big Data tools to combine internal and external information helps determine how to counteract the marketing muscle of Home Depot and Lowe's.

5 Tips for Transforming Enterprise IT Towers Into Cloud Services

5 Tips for Transforming Enterprise IT Towers Into Cloud Services

With more cloud IT services in play, traditional IT has lost relevancy. Here are five tips for successfully transforming IT into a process-driven organization.

Progressive Insurance Uses Data Analytics to Fine-Tune Ad Strategy

Progressive Insurance deploys open-source data analytics software to optimize its ad strategy to drive new customers to its website to buy a policy.

7 Ways to Resolve IT Outsourcing Disputes Before They Happen

7 Ways to Resolve IT Outsourcing Disputes Before They Happen

Follow these steps when negotiating your IT services contract to reduce the impact of disagreements — and potential litigation — on your business.

IT Outsourcing Market Far From Stable

IT Outsourcing Market Far From Stable

IT services deal activity was steady in the second quarter, but the IT and business process outsourcing industry is undergoing significant shifts as customers fire existing providers, ink shorter deals and embrace emerging...

Virtual Engineers Could Transform IT Outsourcing

Virtual Engineers Could Transform IT Outsourcing

European oil company Rompetrol fled a disastrous outsourcing deal with the help of new autonomic IT infrastructure services from IPsoft.

The Internet of Things Brings Legal Gotchas to CIOs

The Internet of Things Brings Legal Gotchas to CIOs

CIOs must think through privacy, compliance and other legal issues before unleashing armies of sensors

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