Stephanie Overby

Stephanie Overby is a regular contributor to CIO.com and CIO magazine.

How to Build a Better IT Outsourcing Benchmarking Process

Number of New IT Outsourcing Deals Hits All-Time High

Number of New IT Outsourcing Deals Hits All-Time High

The multisourcing trend continues in an increasingly competitive market while government spending on outsourcing now outpaces that of the private sector, according to a report by outsourcing consultancy Information Services Group.

Power Tools Company Uses Marketing Analytics to Compete With Big Box Stores

Big Data tools to combine internal and external information helps determine how to counteract the marketing muscle of Home Depot and Lowe's.

5 Tips for Transforming Enterprise IT Towers Into Cloud Services

5 Tips for Transforming Enterprise IT Towers Into Cloud Services

With more cloud IT services in play, traditional IT has lost relevancy. Here are five tips for successfully transforming IT into a process-driven organization.

Progressive Insurance Uses Data Analytics to Fine-Tune Ad Strategy

Progressive Insurance deploys open-source data analytics software to optimize its ad strategy to drive new customers to its website to buy a policy.

7 Ways to Resolve IT Outsourcing Disputes Before They Happen

7 Ways to Resolve IT Outsourcing Disputes Before They Happen

Follow these steps when negotiating your IT services contract to reduce the impact of disagreements — and potential litigation — on your business.

IT Outsourcing Market Far From Stable

IT Outsourcing Market Far From Stable

IT services deal activity was steady in the second quarter, but the IT and business process outsourcing industry is undergoing significant shifts as customers fire existing providers, ink shorter deals and embrace emerging...

Virtual Engineers Could Transform IT Outsourcing

Virtual Engineers Could Transform IT Outsourcing

European oil company Rompetrol fled a disastrous outsourcing deal with the help of new autonomic IT infrastructure services from IPsoft.

The Internet of Things Brings Legal Gotchas to CIOs

The Internet of Things Brings Legal Gotchas to CIOs

CIOs must think through privacy, compliance and other legal issues before unleashing armies of sensors

How New CEO Vishal Sikka Can Reinvent Infosys

How New CEO Vishal Sikka Can Reinvent Infosys

IT outsourcing industry observers have advice for new CEO Vishal Sikka. They suggest Infosys' first outsider CEO make some bold changes to reposition the Indian company in the IT services market.

IT Outsourcing Customers Mad as Hell, Ready to Walk

IT Outsourcing Customers Mad as Hell, Ready to Walk

IT outsourcing customers are demanding more from their providers and consider showing the door to those who can't move up the value chain of IT services, according to recent survey.

The CIO and CMO Perspective on Big Data

The CIO and CMO Perspective on Big Data

CMOs now command more of the tech budget than any other executive outside of the CIO. With big data being one of the main drivers of technology spending, a strong relationship between IT and marketing is critical to business success. ...

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