Stephanie Overby

Stephanie Overby is a regular contributor to CIO.com and CIO magazine. Disclosure: She also writes for Hewlett-Packard's marketing website TechBeacon.

IT leaders say current H-1B program works

How design thinking can transform IT outsourcing

How design thinking can transform IT outsourcing

In the era of digital transformation, design thinking can enable a new way of working between IT outsourcing customers and providers.

Trump’s H-1B reform resolves few questions

Trump’s H-1B reform resolves few questions

It’s unclear if the U.S. president’s latest order will, in fact, help American IT workers or lead to increased offshoring and automation.

How Brexit will impact global CIOs and IT services

How Brexit will impact global CIOs and IT services

Global CIOs must begin planning now for the impact of Brexit on their IT services and outsourcing strategies.

How to evaluate domestic IT service provider locations

How to evaluate domestic IT service provider locations

The uncertainty of the future of the H-1B visa program is causing businesses to take a closer look at U.S. IT service delivery locations.

Acquisition signals increasing role of AI in outsourcing

Acquisition signals increasing role of AI in outsourcing

Genpact’s plan to purchase Rage Frameworks represents an evolution in IT automation and business process services – moving from improving back-office functions to enabling true digital transformation.

Questions to ask before choosing an automation partner

Questions to ask before choosing an automation partner

Intelligent automation has the potential to transform outsourcing engagements, but customers should do their due diligence before choosing their partners.

Slow growth ahead for IT outsourcing

Slow growth ahead for IT outsourcing

Political uncertainty, digital disruption, and continued competition could significantly slow IT services growth over the next three years.

7 tips for managing an IT outsourcing contract

7 tips for managing an IT outsourcing contract

Without dedicated and ongoing governance, carefully negotiated and documented rights in an outsourcing contract run the risk of not being enforced, and the relationship that develops may look nothing like what you envisioned.

RPA proving its transformational value at Deutsche Bank

RPA proving its transformational value at Deutsche Bank

Robotic process automation has improved productivity and quality at Deutsche Bank. Robots are intended to augment the bank’s workforce, making employees happier and more efficient.

How to institute an agile IT outsourcing process

How to institute an agile IT outsourcing process

The outsourcing process doesn’t have to be a marathon if you invest time and effort preparing for a more iterative transaction process.

Robotic process automation makes nearshore outsourcing more attractive
Q&A

Robotic process automation makes nearshore outsourcing more attractive

In the future, IT outsourcing success will be based not on the geographic delivery model, but on the capability to leverage digital labor.

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