Stephanie Overby

Stephanie Overby is a regular contributor to CIO.com and CIO magazine.

Why CIOs can’t wait to renegotiate their outsourcing contracts

4 ways to cut application development and maintenance costs

4 ways to cut application development and maintenance costs

Adopting a managed services or fixed-fee approach for application work can yield significant savings. But IT organizations that rely on staff augmentation can also cut costs through proactive management.

Why the IT outsourcing model is moving away from manic multisourcing
Q&A

Why the IT outsourcing model is moving away from manic multisourcing

The prevailing IT outsourcing model has shifted from a single provider approach to managing a host of best-of-breed vendors. But the pendulum may have shifted too far in the direction of multisourcing as IT leaders now try to get a...

Top 5 factors driving domestic IT outsourcing growth
Q&A

Top 5 factors driving domestic IT outsourcing growth

Despite insourcing efforts, the expansion of nearshore centers is not necessarily taking work away from offshore locations. Eric Simonson of the Everest Group discusses the five main drivers responsible for the rise in domestic...

How to structure an outsourced IT project for less risk, more leverage

How to structure an outsourced IT project for less risk, more leverage

Large-scale IT outsourcing deals are doomed to fail if you don’t structure the project properly. Therefore, it’s imperative that during the negotiating and contracting phase you lay the groundwork to mitigate the risks and maintain...

Midsize U.S. cities offer attractive alternative to offshoring IT

Midsize U.S. cities offer attractive alternative to offshoring IT

Companies take a second look at domestic outsourcing options as Syracuse, Jacksonville, Tampa and Lansing top the list of American hot spots for IT and business process services.

Offshore captive centers are again a thriving outsourcing model

Offshore captive centers are again a thriving outsourcing model

While several companies sold off their captive offshore centers during the recession, these global in-house options are back in vogue in 2015.

5 ways to future-proof your cloud computing deals

5 ways to future-proof your cloud computing deals

It pays to future-proof cloud contracts, making sure the deal you sign today is aligned with evolving business needs. Here are five terms SaaS buyers should insist on when making new deals.

How Aflac put claims processing in the fast lane

How Aflac put claims processing in the fast lane

Aflac, an insurer with $120 billion in assets, can now receive, process and pay most individual claims in just one business day, thanks to streamlined IT systems.

IT outsourcing deal values hit 10-year low

IT outsourcing deal values hit 10-year low

Amid increasing automation and decreasing prices, the IT outsourcing industry has just recorded its worst first quarter in terms of annual contract value of deals awarded since 2004. However, the current slowness is not necessarily a...

Boards are on high alert over security threats

Boards are on high alert over security threats

Fear of cyberattacks has corporate directors on edge. CIOs must paint a realistic view of the company's security posture and steer the conversation toward managing business risk.

How TGI Fridays put mobile efficiency on the menu

How TGI Fridays put mobile efficiency on the menu

Wait staff at the popular restaurant chain will soon be using tablets to zap orders to the kitchen while still interacting with diners.

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