While IBM and Accenture still command a majority of the IT services markets, the combination of offshore-centric and as-a-service competition has proven to be an ‘all-out assault’ on traditional providers.
The merger between HPE’s enterprise services business and CSC may or may not help solve those providers’ problems, but there are steps customers can take to make sure the huge ‘spin-merger’ works out in their favor.
By making shadow IT a bad word, CIOs are ignoring the benefits of what are business-aligned systems and missing an opportunity to build a cohesive strategy and governance system that includes all the technology systems in an...
Negotiating deals with IT vendors is never easy, but it is a skill you can learn. Experts in the art of negotiating say it’s important to understand the vendor’s pain points, look out for hidden costs and keep your emotions in check.
Cost of living increases are intended to keep IT outsourcing staff happy and working hard on your account. However, only a fraction of the money makes it into the pockets of those workers. Here are three ways to fix that.
From fitness trackers to smartwatches, wearables have made a splash in the consumer market, but few enterprises are using the new technology. Nonetheless, most CIOs say wearables are destined for the workplace.