Stephanie Overby

Stephanie Overby is a regular contributor to CIO.com's IT Outsourcing section.

5 Tips for Transforming Enterprise IT Towers Into Cloud Services

Progressive Insurance Uses Data Analytics to Fine-Tune Ad Strategy

Progressive Insurance deploys open-source data analytics software to optimize its ad strategy to drive new customers to its website to buy a policy.

7 Ways to Resolve IT Outsourcing Disputes Before They Happen

7 Ways to Resolve IT Outsourcing Disputes Before They Happen

Follow these steps when negotiating your IT services contract to reduce the impact of disagreements — and potential litigation — on your business.

IT Outsourcing Market Far From Stable

IT Outsourcing Market Far From Stable

IT services deal activity was steady in the second quarter, but the IT and business process outsourcing industry is undergoing significant shifts as customers fire existing providers, ink shorter deals and embrace emerging...

Virtual Engineers Could Transform IT Outsourcing

Virtual Engineers Could Transform IT Outsourcing

European oil company Rompetrol fled a disastrous outsourcing deal with the help of new autonomic IT infrastructure services from IPsoft.

The Internet of Things Brings Legal Gotchas to CIOs

The Internet of Things Brings Legal Gotchas to CIOs

CIOs must think through privacy, compliance and other legal issues before unleashing armies of sensors

How New CEO Vishal Sikka Can Reinvent Infosys

How New CEO Vishal Sikka Can Reinvent Infosys

IT outsourcing industry observers have advice for new CEO Vishal Sikka. They suggest Infosys' first outsider CEO make some bold changes to reposition the Indian company in the IT services market.

IT Outsourcing Customers Mad as Hell, Ready to Walk

IT Outsourcing Customers Mad as Hell, Ready to Walk

IT outsourcing customers are demanding more from their providers and consider showing the door to those who can't move up the value chain of IT services, according to recent survey.

The CIO and CMO Perspective on Big Data

The CIO and CMO Perspective on Big Data

CMOs now command more of the tech budget than any other executive outside of the CIO. With big data being one of the main drivers of technology spending, a strong relationship between IT and marketing is critical to business success. ...

CIO 100 Winners Turn Analytics Into Money-Making New Products

CIO 100 Winners Turn Analytics Into Money-Making New Products

GE Capital, Procter & Gamble and other winners of our 27th annual CIO 100 awards say big data brings IT a chance to break new ground in generating revenue and improving customer experience.

Analytics Project Wins New Business for Insurance Company

Insurer Bankers Financial wins a CIO 100 award for a new system that helps sales agents generate more accurate quotes that customers are more likely to accept.

Social, Mobile, Analytics and Cloud Outsourcing Creates New Legal Risks

Social, Mobile, Analytics and Cloud Outsourcing Creates New Legal Risks

In today's complex outsourcing world, IT leaders need to learn how to manage the evolving legal, privacy and compliance issues of SMAC contracts.

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