Bill Snyder

Columnist

San Francisco journalist Bill Snyder writes frequently about business and technology. He writes the Tech's Bottom Line blog for InfoWorld, and his work appears regularly in CIO.com and the publications of Stanford's Graduate School of Business and the Haas School of Business at the University of California at Berkeley. He welcomes your comments and suggestions.

Uber Sways Regulators With Old School Lobbying Tactics

Legislators Dismiss Proposals for Taxes on Internet Access, Online Sales

Legislators Dismiss Proposals for Taxes on Internet Access, Online Sales

Republicans and Democrats don't often agree, but they're on the same page when it comes to taxing the things you purchase online.

Sprint Admits Deceptive 'Half-Off' Deal Really Offers Only 20 Percent Off

Sprint's latest wireless 'deal' promises significantly more value than it actually delivers. Just ask the carrier's CFO, who let details of the shady promotion slip at recent conference.

Report Highlights Discrepancy in Retailer Call-Response Time

Report Highlights Discrepancy in Retailer Call-Response Time

If you called Newegg, Best Buy or GameStop on Black Friday or Cyber Monday, you likely waited a very long time. A market research firm spotlighted the retailers with the quickest phone call response times and called out the ones that...

Why It's Time to Start Using a Password Manager

Why It's Time to Start Using a Password Manager

No one can remember dozens of strong passwords, and thanks to the plethora of password managers available today, nobody has to. Here are two easy-to-use password managers that can help you stay safe online.

Five Good Reasons to Delete the Uber App Right Now

Five Good Reasons to Delete the Uber App Right Now

Popular ride-sharing service Uber bullies its rivals, intimidates women and gouges customers on fares. Now's the time to fight back by deleting the Uber app from your phone, according to CIO.com contributor Bill Snyder.

Comcast Says New App Means No More Waiting for the Cable Guy

Comcast Says New App Means No More Waiting for the Cable Guy

Comcast is testing a new tracking feature in its mobile app that's designed to let customers locate service techs and determine when they'll show up.

Surprise! TRUSTe Can't Always be Trusted, FTC Says

Surprise! TRUSTe Can't Always be Trusted, FTC Says

The FTC fined TRUSTe, a site that aims to validate online retailers' security safeguards, for failing to audit sites that previously earned its seal of approval.

Why You Shouldn't Shop for Deals on Thanksgiving

Why You Shouldn't Shop for Deals on Thanksgiving

Before you go out shopping for holiday deals on Thanksgiving, you might want to consider the clerk who can't spend the day with his or her family just so you can make purchases a day before Black Friday.

How You Can Stand Up to AT&T and Help Save the Internet

How You Can Stand Up to AT&T and Help Save the Internet

The free Internet hangs in the balance as big ISPs, including AT&T, move to kill net neutrality. Here's a simple way you can fight back.

Verizon is Tops in U.S. Wireless Network Ranking, Sprint is Not

Verizon is Tops in U.S. Wireless Network Ranking, Sprint is Not

RootMetrics performed more than 5 million network tests in 125 U.S. cities to determine which carrier offers the best overall performance. Hint: Verizon is the big winner; Sprint, the loser.

AT&T, Sprint Make it Hard to Unlock Your Phone

AT&T, Sprint Make it Hard to Unlock Your Phone

AT&T and Sprint want to sell customers expensive roaming plans instead of unlocking their phones for international use.

Load More
+