Bill Snyder

Columnist

San Francisco journalist Bill Snyder writes frequently about business and technology. He writes the Tech's Bottom Line blog for InfoWorld, and his work appears regularly in CIO.com and the publications of Stanford's Graduate School of Business and the Haas School of Business at the University of California at Berkeley. He welcomes your comments and suggestions.


T-Mobile cashes in big time at AT&T's expense

T-Mobile cashes in big time at AT&T's expense

T-Mobile, the self-styled 'Uncarrier,' definitely isn't unprofitable, and it delivered solid first quarter 2016 results at the expense of rival AT&T.

Why enterprise developers could save Windows 10 Mobile

Why enterprise developers could save Windows 10 Mobile

Microsoft continues to bleed mobile market share with Windows 10 Mobile, so why are some enterprise developers betting big on the platform's eventual success in the corporate world.

Cord cutting could cause Dish to drop Viacom channels

Cord cutting could cause Dish to drop Viacom channels

Cord cutters threaten the TV industry's traditional business models, and as providers' revenue drops they're trying to make up for the losses by raising TV prices and threatening to drop channels.

Fed-up congresswoman proposes law to block robocallers

Fed-up congresswoman proposes law to block robocallers

Millions of consumers complain every year about unwanted robocalls, but nothing has stopped them. A proposed law would compel carriers to arm their customers with robocall blockers.

You're not getting the

You're not getting the "blazing speed" your wireless carrier promises. But it doesn't matter.

A study by Nielsen shows that the vast majority of files downloaded by consumers are so small the network doesn’t have time to hit peak speed.

T-Mobile targets Verizon with wireless plans for love birds

T-Mobile targets Verizon with wireless plans for love birds

A new T-Mobile wireless service plan offers couples twice the data as Verizon Wireless's two-line plan, for less money.

How to stream live NFL, MLB, NBA and NHL games

How to stream live NFL, MLB, NBA and NHL games

It's still not possible to stream all of your favorite live sports due to programming restrictions, and the available paid options can be pricey, but this guide to live sports streaming can help find the best available options.

Consumers are fed up with 'human-less' customer service

Consumers are fed up with 'human-less' customer service

Modern consumers are sick of bum support from cable and satellite TV providers, and the vast majority prefer talking to actual people over Twitter support or other online options, according to new research.

Everything you need to know about T-Mobile's data-only plans

Everything you need to know about T-Mobile's data-only plans

T-Mobile and other U.S. carriers offer inexpensive data-only plans for the hearing impaired, and such services might also be a good fit for people who don't need to make voice calls over the cellular network.

Comcast sells cable via Amazon, but its customer service still sucks

Comcast sells cable via Amazon, but its customer service still sucks

Comcast now sells its services on Amazon.com, and the company plans to spend $600 million to improve its notorious customer service. However, judging by a boatload of terrible reviews on Amazon, it has a lot of work to do.

How to make sure your PC doesn't auto-install Windows 10

How to make sure your PC doesn't auto-install Windows 10

These two simple steps banish that pesky Windows 10 update alert in your system tray and ensure your PC never updates to Windows 10 on its own without permission.

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