Bill Snyder

Columnist

San Francisco journalist Bill Snyder writes frequently about business and technology. He writes the Tech's Bottom Line blog for InfoWorld, and his work appears regularly in CIO.com and the publications of Stanford's Graduate School of Business and the Haas School of Business at the University of California at Berkeley. He welcomes your comments and suggestions.

Shady Retailer Charges Customer for Complaining About Bad Service

Mobile Phones Need Better Location Tech for Emergencies

Mobile Phones Need Better Location Tech for Emergencies

If you place a 911 call using your mobile phone while indoors, emergency responders may not be able to find you....

How to Help Block the Comcast/Time Warner Merger

How to Help Block the Comcast/Time Warner Merger

A combined Comcast/Time Warner Cable could limit and control what you can watch on TV and how you use the Internet. If you care about that sort of thing – and you should, according to CIO.com contributor Bill Snyder – here's how you...

How to Get a Brand New iPhone 5c for Less Than $1

How to Get a Brand New iPhone 5c for Less Than $1

Apple is about to unveil a new iPhone, and retailers are clearing the shelves. As a result, last year's iPhones have never been cheaper. ...

'Just Say No' to Sprint’s Latest Wireless Offer

'Just Say No' to Sprint’s Latest Wireless Offer

Sprint’s new family data plans looks good on the surface, but the reality is its network is painfully slow and you probably don’t need 20GB of data a month....

Microsoft Pulls Software Update as It Looks Ahead to Windows 9

Microsoft Pulls Software Update as It Looks Ahead to Windows 9

The latest Windows 8.1 software update was not only boring, it contained a nasty flaw. Microsoft pulled the update and appears to be focusing on its next major release, Windows 9....

Comcast Customers Mad as Hell about Abysmal Customer Service

Comcast Customers Mad as Hell about Abysmal Customer Service

Pulling a gun on a technician is way over the top, but that's exactly what one New Mexico Comcast customer did, and the incident suggests that Comcast is pushing some people too far....

Will the Robot Revolution Put Us All Out of Work?

Will the Robot Revolution Put Us All Out of Work?

The Pew Research Center polled nearly 1900 experts on the rapid advancement of robotics technology and AI and the associated impact on the modern job market. ...

Why Unlimited Wireless Data is a Myth

Why Unlimited Wireless Data is a Myth

All of the major carriers “throttle” customers who use too much data, but Verizon’s policies are tougher than its competitors. ...

User Beware: That Mobile App is Spying on You

User Beware: That Mobile App is Spying on You

A recent study of the 400 most popular iOS and Android apps reveals that nearly all free apps, and many paid ones, collect users' personal data....

How to Extend Your Home Wi-Fi Network

How to Extend Your Home Wi-Fi Network

If your router is one room and your TV is in another, your home Wi-Fi network might not be strong enough to reach it. Here are four ways to solve the problem....

The Best Cities for Landing Top Pay for Your Tech Skills

The Best Cities for Landing Top Pay for Your Tech Skills

We drill into IT salary data to help uncover hidden hot spots that pay top dollar for your IT skill set...

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