Bill Snyder

Columnist

San Francisco journalist Bill Snyder writes frequently about business and technology. He writes the Tech's Bottom Line blog for InfoWorld, and his work appears regularly in CIO.com and the publications of Stanford's Graduate School of Business and the Haas School of Business at the University of California at Berkeley. He welcomes your comments and suggestions.


Verizon shines in extensive U.S. wireless speed tests

Verizon shines in extensive U.S. wireless speed tests

All four major U.S. carriers improved the speeds of their wireless networks during the past year, and while Sprint made the most gains, Verizon came out with the fastest average downloads nationwide.

Hulu adds Showtime as costs of streaming services quickly mount

Hulu adds Showtime as costs of streaming services quickly mount

The ability to stream movies and TV shows is a great option, but when you build your own bundle it pays to keep a close eye on your monthly costs, which can add up rapidly, especially if you're still paying for cable.

 Attention Samsung Galaxy Users: Your phone has a big security flaw

Attention Samsung Galaxy Users: Your phone has a big security flaw

Samsung readies fix for a security flaw that may have compromised as many as 600 million phones, including the Galaxy.

Smartphone 'kill switch' effectively thwarts thieves

Smartphone 'kill switch' effectively thwarts thieves

A report suggests that Apple's introduction of a smartphone 'kill switch' resulted in a significant drop in phone thefts across America. That's good news, but the report also shines light on another issue: The tendency to forgo phone...

5 key questions Google needs to answer about its driverless cars

5 key questions Google needs to answer about its driverless cars

The concept of driverless automobiles is cool and futuristic, and Google is investing a lot of time and money, but there are many important questions the company has to answer before anyone can take its cars seriously. Here are five...

How to play the 2015 Video Game Hall of Fame games online for free

How to play the 2015 Video Game Hall of Fame games online for free

The World Video Game Hall of Fame just announced its inaugural batch of inductees, and you can play all five of the games online for free.

Surprise! Consumers loathe ISPs and cable providers

Surprise! Consumers loathe ISPs and cable providers

Comcast and Time Warner are at the bottom of a new customer satisfaction index, while AT&T and Verizon fared much better.

Creepy Chrome extension pinpoints Facebook user locations

Creepy Chrome extension pinpoints Facebook user locations

A new Chrome browser extension lets your Facebook friends pinpoint your location within a few feet. Thankfully, it's easy to block, but the extension is a reminder of the growing privacy threat associated with sharing personal...

FTC rulings give consumers stronger warranty protections

FTC rulings give consumers stronger warranty protections

The U.S. FTC recently shot down rules that required consumers to take products to authorized dealers for service or risk voided warranties.

My own personal Comcast customer service horror story (updated)

My own personal Comcast customer service horror story (updated)

This Comcast customer service nightmare demonstrates how a general lack of competition in the broadband market lets the notorious cable giant repeatedly get away with atrocious service.

Google's YouTube Kids video site reportedly rife with sleaze

Google's YouTube Kids video site reportedly rife with sleaze

Google's 'child-friendly' video website is filled with sleazy content and inappropiate advertisements that target kids, according to a complaint filed with FTC by two consumer groups.

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