Bill Snyder

Columnist

San Francisco journalist Bill Snyder writes frequently about business and technology. He writes the Tech's Bottom Line blog for InfoWorld, and his work appears regularly in CIO.com and the publications of Stanford's Graduate School of Business and the Haas School of Business at the University of California at Berkeley. He welcomes your comments and suggestions.


Verizon customers claim carrier dramatically overcharged for data

Verizon customers claim carrier dramatically overcharged for data

More than 4,000 people from across the United States told a Cleveland newspaper that Verizon grossly overcharged them for data use, but the wireless carrier won't fix, or even acknowledge, the problem.

Researcher says bad battery design, manufacturing errors led to Note7 debacle

Researcher says bad battery design, manufacturing errors led to Note7 debacle

Samsung and a U.S. safety commission have recalled a million Note7 phones amidst concerns that their batteries are dangerously flawed. One researchers suggests the problems are directly related to poor battery design and Li-ion...

New Verizon, AT&T streaming options threaten net neutrality

Two new zero-rated services from Verizon and AT&T let subscribers stream premium content on their smartphones and tablets devices without eating into their monthly data quotas, but they also test net neutrality rules.

Why Sling TV should be on every cord cutter's radar

Why Sling TV should be on every cord cutter's radar

Streaming TV is quickly becoming a realistic alternative to expensive cable packages, and Sling TV recently joined Netflix and Hulu among the top streaming services.

5G could require cell towers on every street corner

5G could require cell towers on every street corner

The upcoming 5G wireless is expected to deliver speeds up to 10 times faster than what consumers see on today's 4G LTE networks, but 5G could also mean millions of new cell phone towers.

Majority of Netflix subscribers would pay more for the service

Majority of Netflix subscribers would pay more for the service

A survey found that 60 percent of Netflix subscribers wouldn't mind a price hike, even though the company already increased the cost of its streaming service in 2016.

Irritated iPhone 6 users sue Apple over 'touch disease' defect

Irritated iPhone 6 users sue Apple over 'touch disease' defect

A group of iPhone users claim Apple has refused to fix a defect in its iPhone 6 and 6s phones that causes displays to die, and the frustrated customers took legal action in California this week.

iPhones are much more likely to 'fail' than Androids

iPhones are much more likely to 'fail' than Androids

A new report suggests Apple smartphones are significantly more likely to experience serious hardware or software problems than phones from Samsung and other Android phone makers.

T-Mobile One 'unlimited' data plan is rife with gotchas

T-Mobile One 'unlimited' data plan is rife with gotchas

T-Mobile is doing away with the data cap in its new 'unlimited' wireless plan, but the fine print on the $60 T-Mobile One offering has some unfortunate fine print.

Honor 8 is a high-end Android phone at a mid-range price

Honor 8 is a high-end Android phone at a mid-range price

The new Honor 8 smartphone from Huawei packs a number of valuable features, including a dual-lens camera, and it costs just $400 unlocked.

Which wireless carrier provides the best buying experience?

Which wireless carrier provides the best buying experience?

J.D. Power asked thousands of U.S. consumers about their recent purchase experiences with wireless carriers, and a prepaid carrier ranked higher than each of the 'Big Four.'

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