Best Practices

cruise ship

Tech Titans Talk: The IDG Enterprise Interview Series

In the IDG Enterprise Interview Series, you'll hear from technology CIOs and CEOs on today's burgeoning trends, ongoing headaches and upcoming product plans. Check out this informative series from IDG Enterprise Chief Content Officer...


ricoh ediscovery public cloud

Ricoh USA transforms ediscovery in the public cloud

As part of its digital transformation, Ricoh has migrated its eDiscovery business to Microsoft Azure. The reasons: scalability, security and performance.

video

UPS Puts Consumers in Control

The UPS technology and marketing teams worked together to deliver the award-winning UPS Access Point network and UPS My Choice, an integrated system that allows customers to reroute packages to an Access Point location when they're...

agile devops

True agile software development requires DevOps

Fannie Mae has doubled its software output in the last 18 months thanks to agile software development and DevOps, which enables continuous integration and application deployment.

visualizing statistics 2

Visualization analytics helps utility provider escape ‘Excel hell’

Struggling to collect debt owed from customers, gas and electricity provider National Grid turned to Tableau visualization software to create a scoring model to to assist with collections.

devops programmer computer

Capital One shifts to DevOps to keep pace with customers

The banking company is building software faster to keep up with consumers’ evolving preferences for digital banking services.

grace hopper capital oneb

Capital One CIO finds tech talent at Grace Hopper conference

Rob Alexander attended the popular conference to meet with seasoned tech workers and college students interested in pursuing technology as well as to support the 200 Capital One employees showing off the bank’s products at the event. ...

mobile enterprise woman

MDM helps real estate developer mobilize business processes

Edward Rose & Sons turned to cloud software to manage more than 500 iPads and iPhones its leasing agents, maintenance staff and construction workers use to access information.

The Extended EC2 Design Pattern

How to migrate IT to AWS in record time with the extended EC2

Consultants struggle to help CIOs take advantage of the business benefits of cloud. IT transformation design patterns for the cloud can are the engineering solutions to high-return AWS clouds.

health transformation

Machine analytics fuel Cardinal Health's IT transformation

The global health services provider monitors its sprawling IT operations using analytics software from Splunk to detect hardware and software performance problems.

UPS truck

How UPS delivers predictive analytics

The global shipping company’s BI and big data analytics platform offers increased visibility and control and the capability to identify patterns and movement across its transportation network. For customers this means foul weather...

video

Changing the customer conversation with predictive data analysis

From integrated big data platforms to location-based mobile apps to real-time package tracking, the ability to explore, segment and predict customer behavior is a rapidly expanding frontier.

dollar shave club

Dollar Shave Club grooming AWS cloud services for smoother growth

The provider of men’s grooming products has honed its approach to operating technology using public cloud infrastructure and custom applications. But its search for fresh tech talent continues.

service management

How ITSM laid the foundation for a cultural transformation

In its quest to craft a more nimble culture, Oshkosh Corp., an industrial vehicle manufacturer, replaced a hodgepodge of clumsy IT service management tools with ServiceNow.

digital disprution cio

How leading CIOs tackle business disruption

CIOs share their advice for dealing with corporate upheaval in its many forms, including both intentional and unforeseen events.

hackathon innovation

Banks find big innovation payoff in hackathons

U.S. Bank is the latest in a long line of banks to cultivate innovation through intense coding jams, but some analysts question whether such events yield tangible value.

blame 174280704

When a project fails, don't blame your end users

Change isn’t an end-user problem, but a leadership opportunity, says former Red Robin CIO Chris Laping.

cloud path

CIO travels new path to IT governance at native cloud company

cOkta’s Mark Settle will institute change management and data governance for a growing company. But at this startup, BYOD and shadow IT are the rule rather than the exception.

Best practices for incident response in the age of cloud

Having an incident response platform can help internal and external teams collaborate, track incident response processes and automate key security tasks

Load More