Credibility Wars: 5 ‘Soft’ Skills for ‘Hard-Nosed’ IT Professionals
BrandPost Atlassian

Credibility Wars: 5 ‘Soft’ Skills for ‘Hard-Nosed’ IT Professionals

For greater credibility, we must recognize and develop ‘soft’ skills in ‘professionalism’, distinguishing ourselves from the robots that are coming to take our jobs.

06/15/17

The best incident management is value-driven – here's why
BrandPost Atlassian

The best incident management is value-driven – here's why

We all want to deliver world-class service, resolve issues faster, and build lasting trust. Each is rooted in strong incident management values.

06/09/17

 The 5 secrets of high-performing IT teams
BrandPost Atlassian

The 5 secrets of high-performing IT teams

High performing IT teams are all about helping their businesses succeed, thanks to automation and laser sharp focus on the end goal.

05/30/17

Incident Response: How To Keep Tech Problems from Becoming People Problems
BrandPost Atlassian

Incident Response: How To Keep Tech Problems from Becoming People Problems

In your rush to resolve incidents, don’t forget the most important element: communication.

05/18/17

ITSM vs. DevOps: Which Side Are You On?
BrandPost Atlassian

ITSM vs. DevOps: Which Side Are You On?

Don’t choose between ITSM and DevOps; embrace both disciplines for greater flexibility, agility, and control.

05/15/17

Why your IT team should ditch legacy systems for ChatOps
BrandPost Atlassian

Why your IT team should ditch legacy systems for ChatOps

ChatOps helps bridge the tasks of reporting and communications for faster, better-informed incident management

05/02/17

Automation and AI are coming for IT jobs. Here’s how to keep yours.
BrandPost Atlassian

Automation and AI are coming for IT jobs. Here’s how to keep yours.

The fourth industrial revolution is here: Automation and AI are poised to make millions of jobs obsolete, and IT is a prime target. So, how can you stay in high demand? Learn 3 tips from Atlassian.

03/14/17

Atlassian Shares 4 things the Highest Performing IT Teams Do That Others Don’t
BrandPost Atlassian

Atlassian Shares 4 things the Highest Performing IT Teams Do That Others Don’t

High performing IT teams have a ton in common — from culture to KCS, Lean, and DevOps best practices. Atlassian reveals four traits the best modern IT teams use to rise to the top.

03/02/17

How One of Tech’s Hottest Companies is Changing Support Forever
BrandPost Atlassian

How One of Tech’s Hottest Companies is Changing Support Forever

Learn how Atlassian has built a whole new service model.

03/01/17

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