Longtime journalist Bill Snyder dons his consumer advocacy cap and tracks the largest tech firms, hardware and software makers, cellular carriers, telecom companies, and ISPs to keep them honest — or at least as honest as possible.
The outgoing Democratic chairman of the FCC says 'zero-rated' streaming services from AT&T and Verizon likely violate net neutrality rules, but that might not matter when Republican Ajit Pai takes the reins of the commission later...
January is a good time to stop making excuses and get your digital life in order. Here are five inexpensive, money-saving, aggravation-reducing ways to maintain tech, and protect yourself and the environment in the New Year.
In 2014, a driver using Apple's FaceTime video app allegedly killed a five-year-old child. The grieving family says Apple knew the danger, and even patented a tech to reduce risk, but still did nothing.
An FCC with an equal number of Democrat and Republican representatives could be a very bad thing for consumers, because it won't be able to finally do away with the set-top box, stop the AT&T and Time Warner merger, or continue to...
It's clear that lively competition in Europe yields better wireless service options for consumers. Unfortunately, even more wireless consolidation may come to the United States under President-elect Trump.
Abusing friends and relatives on Facebook has become all too common, particularly following the recent presidential election. Amazon took a refreshing tack in a new Prime ad — and internet trolls should take note.
An FCC study found that cable TV costs have increased nearly four times as fast as the overall cost of living in the United States, and though many consumers have access to more channels, they may not actually watch any of them.
Dish Network customers recently sued the company after it dropped a popular channel without providing refunds. However, a U.S. court found that the fine print in their contracts basically gives Dish carte blanche to chop channels.