The Five Stages of Social Technology
Opinion

The Five Stages of Social Technology

Talk about getting lost in an echo chamber; we’re caught up in sudden and unexpected events that take on lives of their own. Real-time social technology generates self-reinforcing feedback loops that are a powerful new force to be...

09/17/12

IT Agility and the Sound of New Ideas
Opinion

IT Agility and the Sound of New Ideas

Between now and the end of August I’ll be starting the day at my wireless connected, mobile device enabled, summer office. I got to the office early this morning. I find it has amazing benefits in the “finding new ideas and getting...

05/30/12

Startups Where Necessity Defines IT Best Practices
Opinion

Startups Where Necessity Defines IT Best Practices

You work on a tight budget where requirements are hard to pin down and they change all the time. And whatever you build has to go into production quickly and be flexible to grow in any number of directions depending on what happens...

05/07/12

Opinion

A Massively Multiplayer Online Company [and Innovative CIO]

What would happen if your company employed game dynamics to keep everybody informed and enthusiastically involved in achieving its business goals? A multi-billion dollar global consumer products company is doing just that. This is an...

05/01/12

Tough Times, Social Technology and the Innovative CIO
Opinion

Tough Times, Social Technology and the Innovative CIO

The combination of tough times plus the spread of social technology makes this a great time for the CIO who has innovative ideas about how to use the latter to respond to the former. Here's an idea to consider....

04/23/12

Mixing Quality Time with Real Time Connectivity Creates Serious Synergies
Opinion

Mixing Quality Time with Real Time Connectivity Creates Serious Synergies

Sunlight shining on my face woke me up this morning. I was stretched out flat on my back, warm under covers, and so relaxed my legs and arms felt fuzzy....

03/23/12

Monitoring Employee Performance in Real Time
Opinion

Monitoring Employee Performance in Real Time

Social media and web-based data collection tools allow companies to monitor individual customers in real-time and amass huge amounts of data about their habits and preferences. What if they started amassing similar data about the...

02/29/12

Business Agility is a Serious Game
Opinion

Business Agility is a Serious Game

Something unexpected happens when companies combine the use of three types of systems: business process management (BPM); business intelligence (BI); and interactive simulation systems. It creates something larger than the sum of its...

02/20/12

Massively Multiplayer Online Games as Business Collaboration Platforms
Opinion

Massively Multiplayer Online Games as Business Collaboration Platforms

Massively multiplayer online role playing games are pushing the envelope in technology and player engagement. They point the way to business collaboration platforms in the not too distant future....

02/07/12

Pilots, Soldiers and Surgeons Play Serious Games
Opinion

Pilots, Soldiers and Surgeons Play Serious Games

What do pilots, soldiers and surgeons have in common? Answer: They all work in professions where the cost of failure can be severe. And because of this, they are three professions that make heavy use of interactive simulations and...

01/30/12

Are Geeks Different?
Opinion

Are Geeks Different?

Are IT people different from other people in business? Are we geeks? Is that good or bad? The age old question of whether IT people are different from other people in a company becomes more important now that IT is integral to...

01/16/12

Feedback in the Real-Time Economy [Why Games Matter]
Opinion

Feedback in the Real-Time Economy [Why Games Matter]

Video games provide effective and field tested operating models for harnessing the power of feedback loops to succeed in our real-time economy....

01/03/12

Games Could Make Work Flow
Opinion

Games Could Make Work Flow

Using games and game dynamics might be as powerful a model for organizing knowledge work as the assembly line was for organizing industrial work....

12/12/11

A Novel Encounter with Big Data
Opinion

A Novel Encounter with Big Data

In this age of analytics and big data we focus on the speed of the computer and the size of the attached storage but we’re overlooking the most critical element – it's still the human mind that turns data into actionable information....

11/28/11

Games, Gamers and New Business Strategy
Opinion

Games, Gamers and New Business Strategy

We’re hearing talk about something called “gamification” as a way of increasing engagement with our company websites and “serious games” as a way to provide training in real business skills. And we hear about massively multiplayer...

11/08/11

A New Way to Visualize Big Data
Opinion

A New Way to Visualize Big Data

Big data is a real-time ocean of data flowing around us. It comes from social media, e-commerce, financial exchanges, supply chains, streaming video, twitter and the clickstream of two billion (soon to be four billion) people. We need...

10/24/11

Opinion

Wow This is Going to Be Interesting

Maybe this is a new generation’s time to lead. The last time a generation turned out to protest and get the people in charge to change course was 40 years ago. Is this just a passing fad or does it have staying power?...

10/07/11

Opinion

Harnessing Feedback Loops to Drive Business Agility

You came into work recently and realized a customer or a product or a whole economy had finally lost your trust and you no longer believed it was stable. And you’re right; it isn’t stable. Welcome to the 21st century. So why keep...

10/04/11

Opinion

Using Big Data to Earn the Agility Dividend

The whole world is streaming real-time data. It used to just be stock markets that gushed high volumes of real-time data, now everything from your car to your smartphone and everything in your company from your website to your CRM...

09/28/11

Opinion

Cloud Computing is the Future of Telecom

As the traditional land-line phone business migrates into the new mobile wireless smartphone world, it is causing some telecom companies to lose their way and stumble while other telecom companies are seeing the opportunity to create...

09/13/11

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