Best Practices

Best Practices news, analysis, research, how-to, opinion, and video.

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IT management: two parts art, one part science

It’s relatively easy to get the "science" of IT down. The real trick to becoming a successful IT leader is to master the "art" of the job. This is the first in a series of articles highlighting key takeaways from Mark's recently...

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Fix the IT leadership deficit now

Engagement in IT functions tends to be lower than elsewhere, and it is time for CIOs to act. Leadership capability can be developed if employers help managers to understand why their people are not engaged.

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5 New Year’s resolutions for small ecommerce businesses

Small online business owners and ecommerce pros share their digital to-dos for 2017.

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Why software capitalization can be wasteful

The treatment of enterprise applications as capital assets is a relic of the industrial-age IT operating model. In the digital age, capitalization of the application development cost can be wasteful and counterproductive.

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What it takes to be a great project manager

Project management certifications and training, in general, focus heavily on technical knowledge and project phases, but there's still so much more to being a successful leader. Do you have the necessary soft skills to be a top...

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Can I capitalize my system implementation or get tax advantages?

With the introduction of software as a service, organizations need to understand and evaluate their options to account for their SaaS implementation expenses for both book and tax purposes. This blog post focuses on two major...

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5 tips to stay ahead of ransomware threats

Ransomware is on the rise and promises to be an even bigger threat in 2017. Here are five ways to protect against attacks.

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Kodak Alaris CIO's IT strategy pays off big time

CIO John Milazzo shares his journey to successfully establish a spinoff organization and new technology strategy at Kodak Alaris.

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How Lean IT impacts business outcomes

New research proves just how big an impact a Lean methodology can have an enterprise’s bottom-line.

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How to get creative with your digital transformation strategy

Science and math aren't the only skills you need to develop a technology strategy. Dreaming up the next big advancement also requires a healthy dose of creativity.

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Building your business case for consumption-based IT pricing

As CIO, you’re under pressure to ensure greater business agility. You need to make sure the business can quickly scale its consumption of technologies. You need to avoid big implementation road maps and switch instead to an easy-on,...

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5 steps to a paperless marketing department

Paperless offices can be practical, simple and beneficial to every marketing department. Cut paper consumption with these five tips, and move away from using paper altogether.

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16 difficulties to avoid when purchasing enterprise software

In spite of the time and money spent, few software deployments meet expectations. Why? This article examines the more common reasons why selecting software is so difficult, so these problems can be avoided.

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Should I judge a system based on requirements or outcomes?

When companies evaluate new systems, they often fall into the trap of creating a list of requirements based on how they work today, not on the outcomes that they want to achieve. Here's a look at three common pitfalls, with...

Business Case

5 mistakes to avoid when building the business case for IT

Projecting the ROI and payback of a technology project is an effort most project teams are tasked with - and it doesn't have to be painful one. Here are five key mistakes to avoid when building your business case. Whether it's CRM,...

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We can't afford quality!

High-quality work is expensive, but you only pay for it once. Low-quality work is unaffordable, because your organization will pay the price forever.

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6 essential elements of a good business plan

Entrepreneurs, executives and venture capitalists discuss how to craft a business plan that will impress investors and be a good road map for your company.

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5 awesome online tactics for promoting events

Organizing an event? Here are some awesome ways to market it

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