Best Practices

Best Practices news, analysis, research, how-to, opinion, and video.

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expect delays

Why software implementations are usually late and over budget

Enterprise software implementations usually take substantially longer and cost more than planned. When going live they often cause major business disruption. Here's a look at the root cause of the problem, with suggestions for...

requirements management

Avoid ambiguity when writing requirements for software purchases

Ambiguous requirements can lead to purchasing software that doesn't meet expectations. Here are some simple techniques for avoiding ambiguities in your requirements.

outsourcing checklist

Don’t rush into outsourcing software development

In a rush to save money, companies often plunge into software development outsourcing, quickly select a supplier and expect that team to produce great software right away. They skip the careful evaluation required to determine which...

cutting costs

12 ways to reduce your IT costs

Delivering IT solutions at the appropriate price point is a goal of all CIOs. Here are a dozen cost areas a CIO can optimize to deliver value to their business partners.

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Spring cleaning

Spring is a great time to clean up your space and set yourself up for the rest of the year.

user adoption

The power of user adoption

How Earl Newsome, CIO of Praxair, embeds adoption into everything his IT organization does

11 phish

5 ways to spot a phishing email

Think you're clever enough to recognize a phishing attempt? Think again. Cybercriminals are getting smarter and their phishing skills are getting better, but we've put together this list of clues to help you avoid a costly error.

darth vader action figure

Your ERP project can be improved by... ’80s movie quotes?

Implementing a new ERP system is a full-contact sport. As the project lead, you need to deal with a new technology, competing priorities for scarce resources, multiple vendors and a very stressful environment. You need to be ready to...

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A call for action -- the renaissance of enterprise IT

During the time of transition from industrial-age to digital-age practices, what the business needs most is a renaissance of enterprise IT. This is an exceptional opportunity, a call for action, for CIOs and CDOs to spearhead the...

leadership 138036597

IT management: two parts art, one part science

It’s relatively easy to get the "science" of IT down. The real trick to becoming a successful IT leader is to master the "art" of the job. This is the first in a series of articles highlighting key takeaways from Mark's recently...

business people

Fix the IT leadership deficit now

Engagement in IT functions tends to be lower than elsewhere, and it is time for CIOs to act. Leadership capability can be developed if employers help managers to understand why their people are not engaged.

ecommerce resolutions 2017

5 New Year’s resolutions for small ecommerce businesses

Small online business owners and ecommerce pros share their digital to-dos for 2017.

ball and chain debt depression weight problem

Why software capitalization can be wasteful

The treatment of enterprise applications as capital assets is a relic of the industrial-age IT operating model. In the digital age, capitalization of the application development cost can be wasteful and counterproductive.

six big projects that went open source 1

What it takes to be a great project manager

Project management certifications and training, in general, focus heavily on technical knowledge and project phases, but there's still so much more to being a successful leader. Do you have the necessary soft skills to be a top...

Abstract circuit board with dollar sign

Can I capitalize my system implementation or get tax advantages?

With the introduction of software as a service, organizations need to understand and evaluate their options to account for their SaaS implementation expenses for both book and tax purposes. This blog post focuses on two major...

combat ransomware

5 tips to stay ahead of ransomware threats

Ransomware is on the rise and promises to be an even bigger threat in 2017. Here are five ways to protect against attacks.

digital transformation competitive

Kodak Alaris CIO's IT strategy pays off big time

CIO John Milazzo shares his journey to successfully establish a spinoff organization and new technology strategy at Kodak Alaris.

digital laggards

How Lean IT impacts business outcomes

New research proves just how big an impact a Lean methodology can have an enterprise’s bottom-line.

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