Best Practices

Best Practices news, analysis, research, how-to, opinion, and video.

revel at cinnabon official image
scrum sprint

change management cio

How to tackle change management in an era of automation

CIOs must revamp IT systems, processes and staff roles, thanks to the rise of automation facilitated by artificial intelligence, machine learning, Internet of Things and analytics.

innovation lab

The varied paths to healthcare technology success

Many hospital systems and health networks are investing in innovation to get access to new and better technologies that enhance and improve health care delivery. The innovation models they choose come in several forms, depending on...

godaddycom 2617 rwh

GoDaddy rebrands itself with an eye on diversity

With new leadership, the domain provider once best-known for its racy commercials is now at the forefront of the push for greater diversity and inclusion, and that's helping the company attract great talent.

tech giants core values

7 tech giants share their core values

Companies such as Apple, Amazon and Google are so entrenched in American culture, it's hard to remember that they're businesses with a mission and company culture. MidAmerican Nazarene University studied these seven companies to...

cyber insurance

Need for cyber-insurance heats up, but the market remains immature

CIOs are scrambling to purchase cyber-insurance, but the need may be outpacing a market that continues to evolve in the face of significant cyberattacks.

Build or buy

How to determine when to build or buy enterprise software

While many companies regret building enterprise software because it is much more expensive than expected, there are times when custom software is best. This article describes how to answer the build vs. buy question.

2 young executives boxing fight battle

How much change is too much change for end users?

We IT professionals like to think that the critical path to getting a project done is the speed at which we can convert data, back up and restore a system, or add capacity to a server. But the true limit is the speed at which your...


The case for moving to a cloud-based accounting system - the operations perspective

Are your accounting systems no longer meeting your needs and are expensive to maintain? Are you intrigued by cloud applications, but don’t know where to begin? I recently led a panel discussion with a CFO, CIO and a visionary in...

multiple speed it

It is time for CIOs to shift gears to multi-speed IT

It is not practical to work as quickly as possible to accommodate all business needs at the same speed, with the same priority. The answer requires multi-speed capabilities that allow you to shift gears at the right time to achieve...

Celebrating the successful launch of new enterprise software

How the Software Selection Maturity Scale can improve enterprise software selection

Ever wondered why selecting enterprise software is so difficult? Use the Software Selection Maturity Scale to evaluate the state of your organization’s selection process, and as a roadmap for improvements.

Project management teamork

Like good theatre, proper project management requires well-defined roles

Defining roles for each project team members helps everyone on perform better. Here are three tips to help develop your project team.

death of the office phone

Is the office desk phone obsolete?

The increasing prevalence of texting, video calls, collaboration apps like Slack and Yammer, and millennials' preference for mobile devices all seem to point to the death of the office phone as we know it. But research shows the...


IT best practice: A little thank you goes a long wayThank you very much

Part of your job is to reinforce the value of the time the people from your company spend with you. That reinforcement starts with a thank you and a summary of what you learned.

smartphone security

Qualcomm unveils intelligent protection component of Snapdragon security suite

Qualcomm has marshaled cognitive computing and machine learning to give a security program that runs entirely on a smartphone the ability to respond to zero-day attacks by monitoring applications' behavior rather than looking for...

it communication trouble thinkstock

8 ways to effectively communicate with clients

Business communication experts discuss the best methods for interacting with clients.

top cios

The CIOs case for moving to a cloud-based accounting system

Are your accounting systems no longer meeting your needs and are expensive to maintain? Are you intrigued by cloud applications, but don’t know where to begin? I recently led a panel discussion with a CFO, CIO and COO to discuss...

confused 880735 1280

The 5 'rights' of clinical decision support

Picking the right CDS tools comes down to a handful of "rights".

bi modal it and what it means to you

How bimodal IT is helping companies hire and retain workers

Bimodal IT is a fairly new concept, but if you embrace it you can empower your workforce. With the right employees in the right work environment, risk takers and more traditional IT pros are much less likely to butt heads.

Load More