Best Practices

Best Practices news, analysis, research, how-to, opinion, and video.

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8 ways to effectively communicate with clients

Business communication experts discuss the best methods for interacting with clients.

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The CIOs case for moving to a cloud-based accounting system

Are your accounting systems no longer meeting your needs and are expensive to maintain? Are you intrigued by cloud applications, but don’t know where to begin? I recently led a panel discussion with a CFO, CIO and COO to discuss...

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The 5 'rights' of clinical decision support

Picking the right CDS tools comes down to a handful of "rights".

bi modal it and what it means to you

How bimodal IT is helping companies hire and retain workers

Bimodal IT is a fairly new concept, but if you embrace it you can empower your workforce. With the right employees in the right work environment, risk takers and more traditional IT pros are much less likely to butt heads.

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The 3 essentials of clinical decision support

Clinical Decision Support tools will play an increasingly important tole in Health IT. Here's what you need to know for these tools to succeed now and in the future.

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6 criteria for selecting a software implementation consultant

Enterprise software implementation is a big deal, and the right consultant can make your life easier. Here are six essential criteria to consider when selecting a consultant.

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6 tips for finding a great software implementation consultant

Enterprise software implementations can take many months to several years, and usually require a team effort with internal and external resources. If you need to hire a systems integrator or software implementation firm, here are six...


How you can make your system implementation project a success

In order to implement a new financial management solution, you need excellent project management, expert subject matter experts, executive support, and a great plan. There is one more thing you need.

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5 ways to manage your LinkedIn email

LinkedIn promises to stop spamming you and announces two updates that reduce the number of emails you receive. Here’s a look at other ways you can cut down on the email clutter.

Agile ERP implementation

How Agile techniques can improve enterprise software implementation

Enterprise software implementations like ERP are famous for being late and exceeding budget. This article looks at using Agile concepts to reduce implementation project risks.

striking a balance

How PMOs can balance time, cost and quality

‘Triple constraint’ is a term often heard in project management. But how does it translate into achieved or missed project and organizational objectives? Here are six questions project managers need to ask themselves.

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5 tips to keep your value-added reseller spend in check

Your reseller isn’t your BFF. How to stop overpaying your VAR and keep them honest.

Best-fit enterprise software really does improve the bottom line

How to select enterprise software that maximizes ROI

Selecting best-fit enterprise software is a difficult task, and you can’t please all the people all the time. This article outlines a data driven and auditable process to pick the software that maximizes ROI and minimizes buyer’s...

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What golf teaches us about evaluating legacy systems

A decade ago, a 72-hole score of 10 under par could win the PGA championship. Today, it’s a new game, where 20 under par clinches the trophy. As in golf, the right software and information technologies – when used strategically by...

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5 principles for great vendor relationships

Many companies track and report vendor performance metrics. But few metrics provide a concrete plan for driving vendor performance. Should we fire the vendor or demand improvements? If the latter, how do we ask for them...

Slack cofounder: 'We didn't have a sense of the scale it could grow to'

In the two years since its beta launch, Slack has juggled explosive growth, formidable competition and the need to cater to CIOs

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A great user experience can promote software adoption

“If you build it, they will come” may work in a baseball movie, but it's an unreliable strategy for deploying enterprise software. A better approach is to provide a great user experience, coupled with feature-filled software, to...

Don’t gamble when prioritizing enterprise software projects.

Why you should always estimate ROI before buying enterprise software

Don’t gamble when prioritizing enterprise software projects. See why you should prioritize by ROI, and how to do it using the risk-adjusted value method.

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