Best Practices

Best Practices news, analysis, research, how-to, opinion, and video.

Business Case
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6 essential elements of a good business plan

Entrepreneurs, executives and venture capitalists discuss how to craft a business plan that will impress investors and be a good road map for your company.

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5 awesome online tactics for promoting events

Organizing an event? Here are some awesome ways to market it

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High crimes and misdemeanors of CIOs

High crimes and misdemeanors are grounds for impeachment of a president. What are impeachable offenses for a CIO? Aside from losing data, providing poor service to users is one of the worst crimes a CIO can commit. Is your IT...

Agile Project Management

Are you ready for remote project management?

The need for remote project management is a reality for most businesses today. But how ready is your business for the move? Here are some things to help evaluate preparedness.

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6 steps to rescue a problem client

You might be surprised to learn one day that some of your IT people do not know how to troubleshoot a problem. Don't assume they do unless you know for certain because the ramifications are significant for your IT organization. In...

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Why you need to create a social media policy

Social media can be a distractions at work, but it's not always a bad thing. Help your employees use social media to network, connect and learn from others in the industry.

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How tech vendors can boost IT's business acumen

Guy Brassard, CIO of Southwire, takes a unique new approach to vendor management.

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I’ll have what she’s having… Tech design that leads to 'positive' addictions at work

Successful gaming apps appeal to neurotransmitters in our brains that make us feel happy and connected -- and make us want to come back for more. It’s possible to design to business applications and activities that have the same...

on call burnout

5 steps to avoid burning out your on-call IT staff

On-call workers don't have the luxury of signing off at the end of the day and going home to relax. They know that a call could come at any time, which means businesses need to take steps to ensure these workers aren't on the...

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Story point normalization -- what's the point?

Story pointing, estimation, planning poker and velocity are all difficult concepts to grasp from a leadership level, so how can delivery help leadership better understand when a project with be done consistently across the entire...

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Is your company developing an IoT solution from the wrong angle?

The story of the Internet of Things (IoT) to date is one of great promise but relatively few successes. It’s kind of like cloud technology in the early times. Like Don Quixote, a lot of companies have visited the IoT “windmill” but...

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What is the biggest threat to internal IT departments?

Wild-west management styles result in low value IT services. Implementing a poor man's ITIL, a PSA system, service catalogs and a service-level agreement can help.

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How to choose the right project management methodology

Identifying available project management methodologies (PMM) is one thing, deciding which one works best for a particular project is much more complicated. Here's how to make the right choice.

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5 ways to get more out of meetings

You have probably experienced meeting-overload at some point in your careers, and the truth is that most meetings diminish productivity. Try these five steps to make your next meeting more meaningful and less time-consuming.

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Bad migration experiences leave IT bosses gun-shy

IT pros are hesitant to take on migration projects because a previous one left a bad taste in their mouths. However, they may only have themselves to blame for that.

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What role should the CFO play in a system implementation?

When I help companies select new finance and accounting systems, the conversation immediately turns to the size, roles and makeup of the implementation team. This blog post will cover various options for the role the CFO or VP of...

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Project management: To debrief or not to debrief

If you're a project manager or part of a project team, you know all about the hurried pace of this field. Once projects near their close, is debriefing useful or a waste of time?

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What’s your IT department’s strategy for website downtime?

Downtime doesn't just affect ecommerce sites. It can bring any business to a halt as IT workers scramble to find a fix.

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