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digital transformation

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Strategic guidelines for CIOs to lead the digital age

In this new era of industrial revolution, senior executives cannot afford to ignore the importance of digital innovation and its impact on the business environment, the management of organizations and the entire value chain. From IT...

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The 5 key components to creating a goal-oriented technical operation

How to build a technical operation that is aligned with your business objectives and is focused on making targeted improvements.

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Design in digital initiatives

In today’s digital projects, boundaries span multiple processes that encompass multiple business elements, particularly tech elements. Have we made the needed changes to our design approach?

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Leveraging low code and citizen development platforms to accelerate digital transformation

Digital transformation programs often drive increases in application development to modernize applications, improve customer experiences, enable mobile access, or increase automation. Low code platforms and citizen development...

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13 tips for crafting an effective customer survey

How can you improve the odds that customers will take a minute (or five) to open and take your survey? Experts in marketing and customer service share their top tips and advice for leveraging the data.

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5 ways retail CIOs can future-proof their business

You don't need to predict the future to prepare for it. The strategies outlined here will help you keep your organization’s eye on the prize.

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CIO finds storytelling challenging but crucial

AstraZeneca’s CIO grapples with narrative constructs to explain technology concepts to business executives at the pharmaceutical company.

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5 tips to help overcome fear of change: It’s going to be (more than) OK

How can technology departments help end users overcome fear of change when trying to take the business to the next level? Here are five tips to help your stakeholders and users overcome their fears and move forward.

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Digital success: 3 areas where you need to broaden your horizons

Organizations such as Allianz look far beyond the boundaries that defined traditional tech projects

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Are you ready for your transformation initiative?

How do you make your transformation effort a success? Success is never guaranteed, but there are some questions you can ask before beginning your transformation effort to help guide you down the right path.

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Avoid ambiguity when writing requirements for software purchases

Ambiguous requirements can lead to purchasing software that doesn't meet expectations. Here are some simple techniques for avoiding ambiguities in your requirements.

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KTLO is not just radio stations

KTLO is the effort by an IT organization to support and maintain the things they have done previously

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Software wildcatting: 4 ways organizations launch wrong projects

Oil companies no longer drill in our backyards, hoping to strike oil. How come software practice is still stuck in the past?

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Tips for building a culture around 'business outcomes'

The new era of IT demands a new kind of IT professional -- one who has both the business and the technology skills to get the job done.

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Why APIs are key to closing the IT delivery gap

As a technological revolution takes hold and turns entire industries upside down, companies of all sizes are turning to APIs to speed up.

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Why adopting microservices is easy in theory, but not reality

Microservices can deliver tremendous speed and agility—but getting there requires cultural and organizational transformation in addition to new technology.

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Can transformation ruin relationships?

Transformation is typically a thankless job but to stay relevant in the market place, companies have to go though it and someone like you and I have to do the "dirty" work. These initiatives are not for the faint-hearted, and as a...

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Is the business-IT gap intentional?

IT and business executives must decide whether to transform the way their organizations interact. Maintaining the status quo may feel safe, but it’s risky. To determine if the relationship has reached a tipping point, ask two...

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