Business Process Management (BPM)

Business Process Management (BPM) news, analysis, research, how-to, opinion, and video.

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IT service providers increase investment in onshore locations

A number of factors are driving leading global IT and business process outsourcing providers to open more onshore than offshore locations.

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Netflix open-sources its microservices orchestrator

The company's Conductor cloud-based orchestration engine helps with process flows

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Productivity linking and mapping

Productivity improvements in one IT department can positively affect other areas of IT and the company overall. This concept is called “productivity linking.” Understanding these connections allows you to strategically prioritize your...

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11 tips for using Facebook for business

Small business owners and social media marketers discuss how you can use Facebook to promote your brand, engage with customers and grow your business.

On the nature of 'IT' projects

Confusing IT projects with business projects is common – and the results are often catastrophic. Unfortunately, managers, end users and even IT professionals frequently fail to understand the distinction.

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Here's why your EHR doesn't work

“I hope you’re not going to show me a bunch of flowcharts." This EHR project was doomed to fail from the beginning.

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Buying the best BPM for your needs

Business process management software can be thought of as 'the oil that lubricates corporate machinery.' With dozens of competitors on the market, use the reverse-engineering technique to find the BPM software best suited to your...

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IBM looks into the future of A.I. at World of Watson

IBM executives touted the many uses and possibilities of its artificial-intelligence system at the opening of its World of Watson conference in Las Vegas.

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I’ll have what she’s having… Tech design that leads to 'positive' addictions at work

Successful gaming apps appeal to neurotransmitters in our brains that make us feel happy and connected -- and make us want to come back for more. It’s possible to design to business applications and activities that have the same...

The DocuSign eSignature is becoming ubiquitous.

DocuSign continues to build out digital transaction management platform

DocuSign, a "unicorn" that helps companies achieve full digital transformation by eliminating paper from workflows, has come of age. With 100 million users now in 188 countries, a wide range of partners around the world, and...

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Managing line-of-business projects

How can you distinguish between a green CIO and a seasoned one? Are you an LOB expert or newby?

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Driving IT productivity using automation as a service

Automation as a service is a technology that is quietly expanding in functionality, is gaining momentum with personal and corporate users, and can simultaneously enhance organizational efficiency and product quality.

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Nintex Hawkeye makes workflow analytics one step easier

Nintex has been in the business of providing software to automate corporate workflows for years. In July, the company introduced an analytics package, called Hawkeye, that lets workflow professionals measure their effectiveness. Over...

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How to marry content, business process management

Alfresco Software’s CEO Doug Dennerline discusses his company’s open source strategy, the evolution of private clouds for content management and the changing competitive landscape.

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6 ways to be a better project manager

Project management is a complex -- and critical -- function. Here are six pieces of advice to help project managers improve their craft.

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Why service level agreements are dead

Service-level agreements drive the wrong business outcomes. If you’re like many CIOs, the chances are your company compensates third-party IT service providers for something they didn’t do or pays them twice for something. Technology...

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Cognitive automation gives employees the freedom to innovate

Cognitive automation is not just a component of technology implementation, but part of a holistic strategy that reaches across the enterprise, potentially improving the performance of every employee.

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Report: CIOs neglect BPM in favor of trendier software

With the rush into data analytics and other hot technologies, business process management (BPM) systems don’t get much attention these days. That’s a missed opportunity, according to a Technology Evaluation Centers report.

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