Business Process Management (BPM)

Business Process Management (BPM) news, analysis, research, how-to, opinion, and video.


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A great user experience can promote software adoption

“If you build it, they will come” may work in a baseball movie, but it's an unreliable strategy for deploying enterprise software. A better approach is to provide a great user experience, coupled with feature-filled software, to...


Does your company have rhythm?

Rhythm implies we have a sense of when something is supposed to happen and how often. Rhythm is immensely important to the effectiveness of our project and portfolio communication processes. Does your company have rhythm?

lighthouse beacon warning

Traction Watch: Why beacons are a bright spot for retailers, airports & other enterprises

Beacons, a new age of highly targeted ads that automatically send promotions, coupons, offers, and any other location-relevant information, allows consumers to opt-in while they’re at a physical site and more likely to act on an...

Airbnb sharpens its focus on businesses with new software suite

A management dashboard and centralized billing aim to make corporate travel easier

Start the project

Why most enterprise software projects should start with an evaluation

The rapid pace of innovation in the enterprise software space suggests that it is usually worth starting a new enterprise software project with an evaluation, even if the ultimate result is a development project.

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University of Pennsylvania CIO talks IT in academia

A university environment is as complex, if not more complex, than private enterprise. Learn how Thomas Murphy, CIO of the University of Pennsylvania, took the lead in changing the way information and technology are used to teach,...

Business owners and their processes

Why you can skip business process analysis when purchasing COTS or cloud software

Many people think process analysis and optimization should be done before embarking on a software project. This article explains why it is unnecessary when buying commercial off-the-shelf or cloud software.

Teamwork gears workers cooperation mechanics process

4 essential characteristics for effective IT productivity

For organizational productivity initiatives to be successful, they must have four basic characteristics. They must be aligned with organizational goals, holistic in nature, systematic in execution, and measurable.

the blob

Is the Blob eating your business?

The red tape of bureaucracies can stifle innovation and make it impossible for organizations to respond to events in a timely manner. So how do you control it?

SAP sets its sights on the IoT with new cloud services

Siemens will use the Hana-based technology to build its own IoT platform


Why Red Hat is tackling BPM

Red Hat has embedded a business resource planner to help developers build applications to solve complex optimization and scheduling problems.

SugarCRM sweetens Sugar 7.6 with a BPM twist

One new tool lets nonexpert users create complex workflow rules without coding

The most important and overlooked cycle in the CIO toolkit

We all agree that it's every CIO's job not just to operate, but to innovate. And not just to innovate on a single project, product or software release. The single most important cycle for a CIO is the critical sequence of conditions...


EnerNOC powers up BPM to automate a core business process

Bonitasoft business process management tool reduces errors, ensures process scalability


Agile Meets Collaboration for Better, Faster Software Product Delivery

A new alliance between agile workflow solutions company Jama and enterprise collaboration and integration solution firm Tasktop aims to allow enterprises to gain better insight into their software development lifecycle and speed up...


Feral Leadership Drives the New Social BRM

Enterprise IT will require a new set of "social skills" that reflect the evolution from analog to digital corporate cultures.

vendor failure

5 Signs That a Vendor Won’t Make It to 2020

We won’t name names, but there are some telltale signs that a vendor won’t make it to 2020. Rob Enderle identifies conditions for failure and tells you how to apply those dubious qualities to your vendors to determine if they are...

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IT Outsourcing Market Far From Stable

IT services deal activity was steady in the second quarter, but the IT and business process outsourcing industry is undergoing significant shifts as customers fire existing providers, ink shorter deals and embrace emerging...

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