Business Process Management (BPM)

Business Process Management (BPM) news, analysis, research, how-to, opinion, and video.

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On the nature of 'IT' projects

Confusing IT projects with business projects is common – and the results are often catastrophic. Unfortunately, managers, end users and even IT professionals frequently fail to understand the distinction.

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Here's why your EHR doesn't work

“I hope you’re not going to show me a bunch of flowcharts." This EHR project was doomed to fail from the beginning.

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Buying the best BPM for your needs

Business process management software can be thought of as 'the oil that lubricates corporate machinery.' With dozens of competitors on the market, use the reverse-engineering technique to find the BPM software best suited to your...

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IBM looks into the future of A.I. at World of Watson

IBM executives touted the many uses and possibilities of its artificial-intelligence system at the opening of its World of Watson conference in Las Vegas.

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I’ll have what she’s having… Tech design that leads to 'positive' addictions at work

Successful gaming apps appeal to neurotransmitters in our brains that make us feel happy and connected -- and make us want to come back for more. It’s possible to design to business applications and activities that have the same...

The DocuSign eSignature is becoming ubiquitous.

DocuSign continues to build out digital transaction management platform

DocuSign, a "unicorn" that helps companies achieve full digital transformation by eliminating paper from workflows, has come of age. With 100 million users now in 188 countries, a wide range of partners around the world, and...

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Managing line-of-business projects

How can you distinguish between a green CIO and a seasoned one? Are you an LOB expert or newby?

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Driving IT productivity using automation as a service

Automation as a service is a technology that is quietly expanding in functionality, is gaining momentum with personal and corporate users, and can simultaneously enhance organizational efficiency and product quality.

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Nintex Hawkeye makes workflow analytics one step easier

Nintex has been in the business of providing software to automate corporate workflows for years. In July, the company introduced an analytics package, called Hawkeye, that lets workflow professionals measure their effectiveness. Over...

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Q&A

How to marry content, business process management

Alfresco Software’s CEO Doug Dennerline discusses his company’s open source strategy, the evolution of private clouds for content management and the changing competitive landscape.

Project Management Skills

6 ways to be a better project manager

Project management is a complex -- and critical -- function. Here are six pieces of advice to help project managers improve their craft.

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Why service level agreements are dead

Service-level agreements drive the wrong business outcomes. If you’re like many CIOs, the chances are your company compensates third-party IT service providers for something they didn’t do or pays them twice for something. Technology...

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Cognitive automation gives employees the freedom to innovate

Cognitive automation is not just a component of technology implementation, but part of a holistic strategy that reaches across the enterprise, potentially improving the performance of every employee.

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Report: CIOs neglect BPM in favor of trendier software

With the rush into data analytics and other hot technologies, business process management (BPM) systems don’t get much attention these days. That’s a missed opportunity, according to a Technology Evaluation Centers report.

agile transformation in the enterprise

How to get agile to work at your company

Transitioning from waterfall to agile development can be like shooting the rapids. IT industry experts share advice on how to not get crushed on the rocks.

Rogue IT

The trouble with rogue IT, a service provider perspective

Much has been written about combating rogue IT. Peter Kraatz from Datalink offers the perspective of a cloud service provider.

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Digital transformation designed for the customer

Part business process redesign, part agile development, the new re-engineering is endless — just like customer demands. Here's how smart companies are learning to please customers one at a time, all of the time.

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Custom software drives Vitamin World stores remodeling

NBTY turned to custom software to help overhaul business processes in the company's 380 Vitamin World retail shops, helping the company meet financial objectives.

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