CIO Role

CIO Role news, analysis, research, how-to, opinion, and video.

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Why You Need a Strategic IT Roadmap

The IT roadmap takes on enhanced importance for the technology leader as they move from operator to strategist. Here is why you need one and why your functional counterparts should be supportive.

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CIOs Share Lessons Learned From the Journey to the Cloud

Shifting your organization's services and infrastructure to the cloud can bring unexpected perils. These are lessons learned from CIOs who have successfully navigated the journey.

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CIOs Report That Spending Is on the Rise

IT leaders expect to see bigger technology budgets in the coming year, according to CIO’s most recent Tech Poll. However, while spending in key areas is up, CIOs aren't buying into all the buzz-worthy trends.

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CIOs Emerging as Stars of the Executive Team

Every department, from marketing to sales to customer service to finance to human resources, is undergoing a digital facelift. Every company leader is woefully unprepared to handle technology without assist from the CIO.

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CIOs Have to Learn the New Math of Analytics

Today's data-driven business runs on the almighty algorithm. But if you're not careful, those geeky formulas can stir up legal and ethical trouble.

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CIOs Have to Learn the New Math of Analytics

Today's data-driven business runs on the almighty algorithm. But if you're not careful, those geeky formulas can stir up legal and ethical trouble.

How CIOs Create a Great Customer Experience

These CIOs collaborate with marketing, continually innovate and use surveys of customer satisfaction.

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Tomorrow's CIO: The Secret Is the 'Small Stuff'

Now is indeed the time to "sweat the small stuff," as it is the catalyst and enabler for change in our technology-obsessed world.

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Customers Should Be at the Center of the CIO's Agenda

CIOs should focus on systems that deliver a great customer experience at every interaction, according to Forrester Research analysts.

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IT Is a Game-Changer for Tennis

Fans, players, sponsors and coaches all benefit from IT, says Lewis Sherr, chief revenue officer of the U.S. Tennis Association.

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Retail CIOs Focus on Data Security, Digital Innovation

Major security breaches at leading retailers cast a long shadow over industry as CIOs look to bolster defenses and align tech team with business units.

5 Things CIOs Need to Know About Hybrid Clouds

The definitions of 'hybrid cloud' may vary, but it's time to start planning the architecture now. It will require new ways of managing IT resources.

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Using Big Projects to Become a Strategic Advisor

A perspective on how CIOs can use enterprise software projects to elevate their role to be true strategic advisers to the rest of the C-suite.

CIOs: Get to Know Your Algorithms

Go have a friendly chat with your best data engineer, says Editor in Chief Maryfran Johnson. Then you'll understand why the almighty algorithm merits your attention.

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Security Rises to a CEO-Level Priority

The State of the CIO research shows that cybersecurity and enterprise risk are zooming up the charts as high-profile topics on the CIO and CEO agendas, says CIO Publisher Adam Dennison.

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What Yoga Taught Me About Customer Buy-In

How can IT service provides convey the important information we have without seeming like we are strong-arming or dictating an IT solution? Buy-in is a crucial step to success and it starts with empathy and transparency.

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Massive IT Transformation at AstraZeneca

Dave Smoley, CIO of AstraZeneca, uses a five pillar approach

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Adidas CIO Plays to Win at Digital Marketing

Jan Brecht describes how a unified tech-marketing team scored a victory at the 2014 World Cup.

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