CIO Role

CIO Role news, analysis, research, how-to, opinion, and video.

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First CIO on Workplace by Facebook talks collaboration in the enterprise

The former CIO of Clorox has a long history with Workplace by Facebook. Here he shares insights about his early days with the collaboration platform, challenges he’s encountered and tips for IT pros.

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5 goals your 2017 digital transformation program needs

While digital transformation is a multiyear journey, CIO's have to show success incrementally. Here are five goals that will engage different parts of the organization on the transformation journey.

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From CIO to COO to CEO

Greg Carmichael, president and CEO of Fifth Third Bank, reflects on how his experience as a CIO prepared him to be a CEO in the digital age.

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CIOs walking digital tightrope between opportunity and risk

These are scary, exciting times for CIOs who must tackle digital transformations.

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4 ways angel investing can be fun for CIOs

The best hobby a CIO can have is angel investing. Think about it, if you work as a CIO, you’ve probably got some great insight on what’s working, what’s not and where the market is headed. This piece explains how to get started and...

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Digital transformation forces businesses to rethink cybersecurity

Enterprises are increasingly bringing together security professionals with operations teams and developers.

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Retail CIO improves project management to push POS

Red Wing Shoes overcame several legacy technology and business process hurdles to modernize its antiquated point-of-sale software.

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What is driving your strategic intent?

What is your strategic intent? More importantly, what are the key drivers that are influencing the direction you take? And are you going in the right direction? Here is a look at strategic intention and how you can make sure you are...

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CIOs should listen more, say champions of new IT thinking like Joe McKendrick

The wonders of the latest IT innovations are used by a number of IT industry players to sell illusions to CIOs. Joe McKendrick reminds us that it is time to move on to another IT paradigm more in tune with the needs of the business.

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Cruise ship CIO jettisons aging application infrastructure

Using microservices architecture to decouple application functionality, Royal Caribbean Cruise Lines is overhauling an aging reservation system that sinks deeper as passengers come and go.

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2017 transformational technology trends no one is talking about

There is absolutely no doubt that many transformational technology trends that will shape the future of businesses and society as we know it will gain strength and speed in 2017 and will go beyond this year, but many extremely...

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New CIOs for the 2017 New Year

Avnet, Univar, QVC and Warner Music Group are among the companies that head into 2017 with new CIOs.

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The best customer service now comes from you

Despite decades of tradition, the most successful corporations are ditching the concept of customer service in favor of investments in IT automation – and have never been more profitable.

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How Hadoop helps Experian crunch credit reports

Experian is quickly crunching massive amounts of data and making it available to customers thanks to the open source software as well as microservices and API technologies.

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The weakest link in digital transformation

The future of the multitrillion-dollar enterprise IT industry will not evolve from the retrofit of half-century-old IT management practices with relics of the industrial age.

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CIO Hall of Fame honorees

Meet the CIOs enshrined in the the CIO Hall of Fame -- from the Class of 1997 to the Class of 2016.

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6 things retail CIOs need to keep in mind in 2017

Holiday sales grew substantially in 2016, and tech investments and plans are already in place for the 2017 shopping season. In the meantime, there are six important areas that CIOs need to keep top of mind.

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What is 'alternative data' and how can you use it?

Krishna Nathan, CIO of S&P Global, explains how 'alternative data,' such as satellite images and foot traffic, can transform a business.

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