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cybersecurity

Digital transformation forces businesses to rethink cybersecurity

Enterprises are increasingly bringing together security professionals with operations teams and developers.

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Retail CIO improves project management to push POS

Red Wing Shoes overcame several legacy technology and business process hurdles to modernize its antiquated point-of-sale software.

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What is driving your strategic intent?

What is your strategic intent? More importantly, what are the key drivers that are influencing the direction you take? And are you going in the right direction? Here is a look at strategic intention and how you can make sure you are...

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CIOs should listen more, say champions of new IT thinking like Joe McKendrick

The wonders of the latest IT innovations are used by a number of IT industry players to sell illusions to CIOs. Joe McKendrick reminds us that it is time to move on to another IT paradigm more in tune with the needs of the business.

cruise ship

Cruise ship CIO jettisons aging application infrastructure

Using microservices architecture to decouple application functionality, Royal Caribbean Cruise Lines is overhauling an aging reservation system that sinks deeper as passengers come and go.

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2017 transformational technology trends no one is talking about

There is absolutely no doubt that many transformational technology trends that will shape the future of businesses and society as we know it will gain strength and speed in 2017 and will go beyond this year, but many extremely...

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New CIOs for the 2017 New Year

Avnet, Univar, QVC and Warner Music Group are among the companies that head into 2017 with new CIOs.

automation ts

The best customer service now comes from you

Despite decades of tradition, the most successful corporations are ditching the concept of customer service in favor of investments in IT automation – and have never been more profitable.

credit report

How Hadoop helps Experian crunch credit reports

Experian is quickly crunching massive amounts of data and making it available to customers thanks to the open source software as well as microservices and API technologies.

Chain held together by string

The weakest link in digital transformation

The future of the multitrillion-dollar enterprise IT industry will not evolve from the retrofit of half-century-old IT management practices with relics of the industrial age.

hall of fame

CIO Hall of Fame honorees

Meet the CIOs enshrined in the the CIO Hall of Fame -- from the Class of 1997 to the Class of 2016.

holiday sales ts

6 things retail CIOs need to keep in mind in 2017

Holiday sales grew substantially in 2016, and tech investments and plans are already in place for the 2017 shopping season. In the meantime, there are six important areas that CIOs need to keep top of mind.

Data science

What is 'alternative data' and how can you use it?

Krishna Nathan, CIO of S&P Global, explains how 'alternative data,' such as satellite images and foot traffic, can transform a business.

used car sales

CIO, CMO partner to drive used car sales

CarMax has revamped its website and is testing a new home delivery service thanks to a close collaboration between its CMO and CIO.

Virtual assistant voice apps

Virtual assistants, chatbots poised for mass adoption in 2017

Enterprises will continue to experiment with virtual assistants and chatbots in 2017 as they look to balance better customer service with operational efficiency.

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CIOs will thwart cybersecurity threats with behavioral analytics in 2017

Software that detects and alerts companies to anomalous behavior are on CIOs' purchase lists for the New Year, when spending on cybersecurity tools is expected to increase.

2017 resolutions

Have you made professional new year’s resolutions for 2017?

Your list of professional resolutions may be extensive, so prioritization is essential to staying on track as you work your way through it. As a help for your prioritization efforts, I’ve compiled this list of three “chart topper” IT...

cios 2017 trends

CIOs eye automation, platform strategies, cybersecurity for 2017

Five CIOs discuss with CIO.com their big plans for the New Year.

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