Consumer Advice

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Verizon customers claim carrier dramatically overcharged for data

More than 4,000 people from across the United States told a Cleveland newspaper that Verizon grossly overcharged them for data use, but the wireless carrier won't fix, or even acknowledge, the problem.

hasselblad true zoom moto camera mod

Is the Hasselblad True Zoom Moto Mod worth $300?

The new Hasselblad camera 'Mod' for Moto Z DROID smartphones is now available via Verizon and Motorola. This quick hands-on video review spotlights the expensive camera's strengths and limitations.

apple iphone 7

After an epic iPhone 7 preorder fail, a pleasant surprise

If you're an iPhone Upgrade Program member who stayed up late last Friday to be among the first to order an iPhone 7 and went to bed empty handed, you're not alone. However, Apple is trying to make amends by releasing more iPhones.

tile slim

Tile Slim tracker is half the thickness of Tile Original

The new Tile Slim Bluetooth tracking device is much thinner than Tile Original, but it lacks a keychain hole and its ringtone isn't as loud.

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Irritated iPhone 6 users sue Apple over 'touch disease' defect

A group of iPhone users claim Apple has refused to fix a defect in its iPhone 6 and 6s phones that causes displays to die, and the frustrated customers took legal action in California this week.

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Opera warns sync users to change passwords for every website after hack

Opera warned Friday that users who had stored their passwords in the Opera cloud via its syncing mechanism may have had them compromised.

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Why gas stations want you to turn off your phone — but nobody ever does

Many U.S. gas stations print warning on their pumps that explicitly instruct drivers to turn off their phones. But no one does. Here's why.

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2 ways to rebook cancelled flights with a smartphone or tablet

Delta Air Lines' recent high-profiles delays may be in the rearview, but modern travelers can expect more of the same. TripIt Pro and Freebird both help book alternate flights when a scheduled one is cancelled or significantly...

Samsung Galaxy Note7

Note7 iris scanner not quite ready for prime time (video)

The iris scanner in Samsung's Galaxy Note7 smartphone is a breakthrough in mobile biometric authentication. Unfortunately, it's also not reliable.

galaxy s7 active

Why you should water test your GS7 Active ASAP

Samsung reportedly acknowledged that some defective Galaxy S7 Active devices are susceptible to water damage, but the company isn't making it easy for consumers to tell if they bought bum phones.

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How to protect yourself from common hotel security threats

Frequently travelers who aren't prepared for the security risks associated with staying in hotels put potentially sensitive information and their own personal safety at risk. Here's how to spot common threats, and protect your data...

robo calls

AT&T supports FCC crackdown on robocalls, other carriers ... don't

The chairman of the FCC asked U.S. wireless carriers to join a new effort mean to block annoying robocalls, but with the exception of AT&T, their response has been underwhelming.

lego install

How to install Arch Linux on your PC

This easy yet comprehensive tutorial details how to install Arch Linux on your computer.

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No, sharing a Netflix password will NOT land you in jail

Despite the clickbait headlines, a recent ruling in U.S. federal court isn't meant to crackdown on consumers who share their Netflix passwords. In fact, some of the largest streaming providers say they're OK with password sharing.

software update toolbox

Why you should avoid OS upgrades from Microsoft and Apple (for now)

New OS software can be very buggy, especially if it's still in beta form. Here's how to avoid potential problems with new Windows and iOS updates, as well as how to uninstall the latest test version of Apple's mobile OS.

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Drawing on iPad Pro in OneNote vs. Evernote

The OneNote and Evernote note-taking apps are both useful, but one is thoughtfully designed for use with the iPad Pro and Apple's Pencil stylus, while the other ... isn't.

galaxy s7 active

Is the 'rugged' Galaxy S7 Active worth an extra $100?

The latest 'ruggedized' smartphone from Samsung is now available, and it packs a ton of high-end features in a hardened form factor that's built to last. But should you go rugged or choose the more stylish and affordable Galaxy S7?

video

Rugged smartphones' dirty little secret

A number of leading phone manufacturers, including Samsung and Motorola, 'ruggedized' some of their flagship products in an attempt to reduce screen shatters. But they overlooked another common area of display damage: scratches.

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