Ecommerce

Ecommerce news, analysis, how-to, opinion and video. | CIO

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forrester conference

The 5 key drivers of digital transformation today

Five key trends emerged from Forrester's recent Digital Transformation Summit, held May 9-10 in Chicago. These include the rise of AI and a heightened urgency for legacy enterprises to accelerate the rate of their digital evolution.

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How QVC uses streaming analytics to drive revenue

Real-time analytics on transactional data -- combined with historical and other data -- help the home shopping retailer respond to trends in the moment.

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8 ways to manage an internet or security crisis

IT, communications and security experts share tips on what to do when your business is hit with an IT-related disaster, such as a cyberattack, an ecommerce site crash or a software failure.

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EU plans further e-commerce antitrust investigations to empower consumers

E-commerce businesses may face further antitrust investigations, the European Union's top competition watchdog has warned. The European Commission hopes these investigations will lead to more choice and lower prices for consumers,...

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Why smart contracts can't be fully automated

Smart contracts, enabled by blockchain technology, have the potential to streamline all manner of transactions. But most of them will still require humans in the middle.

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10 content marketing and customer experience all-stars

From a cruise ship wearable to a media company that’s also a bank, here are 10 examples of standout customer experiences and successful content marketing and campaigns.

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How to run your small business with free open source software

From alternatives to Microsoft Office to full-blown ERP systems, open source software can provide free options for small businesses that don't have the budget for big-ticket enterprise applications.

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Unpatched vulnerability exposes Magento online shops to hacking

An unpatched vulnerability in the Magento e-commerce platform could allow hackers to upload and execute malicious code on web servers that host online shops.

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AI in the driver’s seat with the enterprise

Artificial intelligence will be a critical driver of the U.S. economy. See what IBM’s Watson is doing at GlaxoSmithKline, Staples and 1-800-Flowers.

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EBay folds Indian operation into local retailer Flipkart

Facing fierce competition from Amazon.com, eBay has sold its Indian operation to local retailer Flipkart, while joining Tencent Holdings and Microsoft in investing US$1.4 billion in the Indian company.

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Why smart stores don't check out

Amazon, Starbucks and Apple want you to walk into their stores, pick up your items, then walk right out. But there's a problem.

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Alexa helps you shop on iOS but won't play Spotify

Amazon's virtual assistant Alexa, in its quest for world domination, is now available on iOS devices. But Alexa on iPhones has its limits.

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11 ways to sell on Instagram

Social media marketers and business owners share their top tips for showcasing products on the mobile photo and video sharing site.

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CIOs take on digital transformation programs in diverse areas

More CIOs are taking on initiatives aiming to improve customer experience and better enable their workforce to compete digitally.

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How gamification improves customer engagement and retention

Marketing pros and business owners share tips on how to use gaming techniques to attract, educate and retain customers -- and sell more stuff.

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Wal-Mart launches emerging tech incubator

Wal-Mart Stores is creating what it's calling a technology incubator in Silicon Valley that's focused on technologies that will change how people shop.

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How Target is reimagining its stores to compete in the digital world

Target currently gets less than 5 percent of its retail business from digital, however, CEO Brian Cornell is looking to change that.

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Amazon brings Alexa to its main iOS app to help iPhone users shop and track orders

Siri who? iPhone users can now ask Alexa to track a package or play a Prime video.

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