Ecommerce

Ecommerce news, analysis, how-to, opinion and video. | CIO

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Amazon says Prime Day was company’s biggest sales day ever

The company’s second annual summer sales event surpassed customer orders from Prime Day 2015 by more than 60% worldwide and more than 50% in the U.S.

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Amazon's Prime Day off to another rocky start

It could be another #primedayfail for Amazon. The online retailer has reported some customers are having problems adding items to their shopping carts and missing out on deals that have been heavily advertised on TV.

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Amazon teases Prime Day deal bash with free Prime trials

Amazon is promoting a few minor tech deals today, but the big sales are still a few days away.

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10 ways multichannel companies can build trust with customers

Experts in ecommerce, security, marketing and customer service discuss the best ways to foster trust with your consumers – and build a loyal customer base.

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Amazon Echo now lets you order products from Amazon

Although there are a few limitations, you can now purchase a wide variety of products from Amazon by merely talking to Amazon's virtual assistant.

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5 steps to turning your company into a platform

The business model that has helped Uber, Airbnb and Alibaba succeed is certain to spread to every sector of the economy.

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Cloud consortium says simpler EU electronic signature rules aren't simple enough

European Union rules for electronic signatures change on Friday to make a clear distinction between the identity of the person signing, and that of the authority guaranteeing the integrity of the data, but the technology needs to be...

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Apple Pay’s Mac move: Less friction? No, but slightly less fraud

Shoppers won’t have to enter their credit card details — but the number of times it will be truly useful is small.

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Update

Massive Acer security breach exposes highly sensitive data of 34,500 online shoppers

Acer recently revealed its online store was the victim of a data breach that lasted nearly a year.

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Amazon faces $350k fine for shipping dangerous goods

Amazon faces a $350,000 fine from the Federal Aviation Administration after shipping a corrosive chemical by air, in violation of federal law -- the 25th time the company has been found to violate hazardous chemical shipping...

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More Uber deliveries may be coming from your favorite online services

Uber just announced that its UberRush delivery service is now available to any business, and can be easily integrated into an existing website or mobile app.

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Why consumers still aren't buying social media buy buttons

Social media simply isn't an effective sales channel today, and despite social companies' efforts to rollout new forms of buying features, the slow adoption may have more to do with consumer behavioral than technology.

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Amazon to invest $3 billion more in India's booming online market

Amazon.com is to invest US$3 billion in India, in addition to a $2 billion investment the online retailer announced in 2014.

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Salesforce to add digital commerce capabilities with $2.8B Demandware acquisition

Salesforce.com is moving beyond CRM and into e-commerce with the acquisition of cloud service provider Demandware.

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Wayfair takes augmented reality, Project Tango to the enterprise

Wayfair Inc., an e-commerce company that sells home furnishings, is working on an app based on Google's Project Tango technology that would put augmented reality squarely in the enterprise.

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Amazon stops offering refunds for after-purchase price drops

Amazon used to give you a refund, upon request, if the retail price dropped shortly after you purchased an item. Those days appear to be over.

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Need e-commerce for your SMB? SAP has a cloud tool for you

Enabling e-commerce capabilities isn't a trivial matter for companies small or large, but SAP has a new tool it thinks will help SMBs in particular.

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8 tips for marketing to millennials online

Marketing and social media experts discuss the best ways to target and engage with consumers in their 20s and 30s.

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