As Slack continues to get more popular, Google's lack of a blockbuster app for team messaging could become a problem for the tech giant. Experts weigh in on whether or not a Slack acquisition makes sense for Google.
Apple's Messages got a big upgrade in iOS 10, and you can now use third-party software in the app. These six downloads make it easier to book restaurants, share travel plans, and get money, all from within Messages.
Google's mélange of messaging apps is about to get even more chaotic. The company plans to shift its consumer-centric Hangouts app towards the enterprise, just as it starts from scratch with two new apps for consumers: Allo and Duo.
Natural language processing (NLP) and natural language understanding (NLU) are two of the technologies powering the fast-growing bot technology ecosystem. Beyond the hype, the last few years have produced major breakthroughs in...
Bots are becoming one of the most popular trends in the modern technology ecosystem but with popularity comes challenges. The increasing number of bot technologies is causing an unprecedented fragmentation in the bot ecosystem that...
There’s nothing wrong with using Slack — its three million active daily users can’t all be wrong. But that doesn’t mean there isn’t another option out there that might better meet your particular needs.
Consumers are inundated with notifications from all types of mobile messaging services, and though many will engage with businesses that use relevant alerts, most organizations don't capitalize on the opportunity.