Instant Messaging

Recent instant messaging news and analysis from knowledgeable experts.

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Can the enterprise save Facebook bots?

Facebook’s bumpy introduction of bot capabilities inside its Messenger service may be saved by an unlikely candidate: business users.

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Slack makes it easier to say you're out to lunch

Slack is making it easier for coworkers to see what other people in their organization are up to, thanks to a new status messages feature unveiled Thursday.

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LinkedIn aims to put messaging everywhere

Half of LinkedIn’s active users are using messaging every week, but many of those conversations happen in a silo. LinkedIn hopes to change that with a new messaging interface that follows you.

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Facebook's M assistant launches in US, will offer chat suggestions

More than a year after introducing a virtual assistant in its Messenger app, Facebook is launching M to the masses. While it was originally conceived as a bot that users would chat with, M now only offers a set of suggestions that are...

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UK official wants police access to WhatsApp messages

A senior U.K. official is asking that law enforcement should be given access to encrypted messages on WhatsApp and similar services, a demand that is likely to fuel an ongoing debate over whether companies should create backdoors into...

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Google shuttering Talk, removing SMS support from Hangouts in new messaging shakeup

Google announced that it will be shutting Talk down on June 26 and removing SMS support from Hangouts on May 22 in a continuing attempt to consolidate its many messaging apps.

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Slack channel names can be written in more languages

Slack’s international customers are now able to set channel names in their native tongue, thanks to an update the group chat service rolled out Thursday.

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Google Area 120's first Android project is a messaging app without a keyboard

The first Android app from Google's startup incubator Area 120 is called Supersonic Fun Voice Messenger, and it doesn't have a keyboard.

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Google Hangouts won't disappear for consumers despite enterprise focus

While Google Hangouts is making a shift to serve enterprise users, it won’t be vanishing for consumers.

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Google splits Hangouts in half

Google introduced a rebuilt Hangouts for the enterprise and added features to its G Suite productivity apps at Google Cloud Next.

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Snap soars on IPO, now what?

Snap began trading on the New York Stock Exchange today and shares soared. The company -- now valued at $28.33 billion -- has no profits to speak of, so where does it go from here?

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GPG Suite updated for secure email on OSX Sierra

GPG Suite, an application that brings encrypted email to Mac OS, is now available in public beta for Sierra.

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Slack finally launches threaded replies

Slack, the popular work chat app, has launched one of the features that users have been clamoring for over its entire lifetime: threaded messages.

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Should Google buy Slack to bridge messaging gap?

As Slack continues to get more popular, Google's lack of a blockbuster app for team messaging could become a problem for the tech giant. Experts weigh in on whether or not a Slack acquisition makes sense for Google.

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Zinc launches new tools for putting workers on blast

Zinc, a messaging platform for businesses, announced Friday that it is launching a set of new features aimed at helping desk-less workers get the most out of enterprise instant messaging.

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Facebook encrypted messages: Setting up Secret Conversations in Messenger

Even Facebook lets you have a little privacy, letting you send encrypted messages using the Secret Conversation feature in Facebook Messenger. Here’s how it works.

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Snapchat parent reportedly headed for an IPO

The company behind the Snapchat messaging app has reportedly filed papers for an initial public offering that could value it at up to US$25 billion, according to news reports.

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A pre-launch history of Facebook at Work

Facebook is about to release its much-anticipated business collaboration service. Here's a look back at the last 20 months of Facebook at Work's growing pains, partnerships, pilot programs and delays.

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