IT Industry

IT Industry news, analysis, research, how-to, opinion, and video.

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customer experience

Customers have a love/hate relationship with IT outsourcing providers

HPE, Oracle and IBM’s outsourcing customers are much more likely to recommend them, but many other IT service providers underperform in delivering a good customer experience.

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How to choose the right project management methodology

Identifying available project management methodologies (PMM) is one thing, deciding which one works best for a particular project is much more complicated. Here's how to make the right choice.

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5 ways to get more out of meetings

You have probably experienced meeting-overload at some point in your careers, and the truth is that most meetings diminish productivity. Try these five steps to make your next meeting more meaningful and less time-consuming.

How connected and self-driving car development has transformed Volvo’s IT strategy

Managing legacy systems remains a challenge as the business invests in digital innovation

predictive analytics

Splunk puts machine learning at center of operational intelligence portfolio

Splunk is making machine learning capabilities a core capability of its real-time operational intelligence platforms to help companies use predictive analytics to optimize IT, security and business operations.

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MapR helps developers leverage analytics with microservices

New capabilities in MapR Technologies Converged Data Platform help developers and administrators use microservices to integrate operations and analytics.

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Your users have porous passwords? Blame yourself, IT.

Your efforts at raising security awareness could be making users feel that it’s pointless to try to protect themselves.

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Alleged YouTube music ripper sued by industry for copyright infringement

Stream-ripping, or the conversion of streamed content into downloadable files, has become a major problem for the recorded music industry, which reports a 50 percent increase in such unauthorized ripping in the U.S. from 2013 to 2015....

anaylytics 50 winners

Drexel and CIO.com announce Analytics 50 winners

CIO.com and Drexel University's LeBow College of Business first-ever Analytics 50 awards recognize 50 companies that using data analytics to solve business challenges.

The DocuSign eSignature is becoming ubiquitous.

DocuSign continues to build out digital transaction management platform

DocuSign, a "unicorn" that helps companies achieve full digital transformation by eliminating paper from workflows, has come of age. With 100 million users now in 188 countries, a wide range of partners around the world, and...

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IT pros, how does your pay stack up?

Help us help you by taking Computerworld's 31st annual IT Salary Survey. (Bonus: You can enter to win one of three $500 gift checks.) We'll share aggregated salary info for more than 50 IT titles in our 2017 salary report next spring....

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7 lucrative careers for IT pros

Are you being paid what you're worth? Cloud compensation and services provider PayScale's latest IT salary survey highlights some of the highest-paying IT roles.

Bring your own device to

How to implement an effective BYOD policy

Companies have accepted that BYOD is a reality. The challenge now is striking a balance between security and flexibility.

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Dollar Shave Club grooming AWS cloud services for smoother growth

The provider of men’s grooming products has honed its approach to operating technology using public cloud infrastructure and custom applications. But its search for fresh tech talent continues.

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CIOs must step into the digital leadership void

In this excerpt from her latest book, 'Be the Business: CIOs in the New Era of IT,' contributor and IT executive recruiter Martha Heller discusses the CIO's role in digital leadership.

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Security is no fiction: Infosec on TV, film—and in space

Has film and TV depiction of IT security gotten any better since the '80s? We quizzed some tech pros hear their favorites and learn about the worst offenders.

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A high-tech shirt made for speed

Worn by racing driver Tony Kanaan, this high-tech shirt from NTT Data and Toray provides his crew realtime measurements of his body during a race.

digital laggards

‘Digital laggards’ must harness data or get left behind

Digital leaders post higher gross margins, revenues and profits than digital laggards, according to new research from a Harvard Business School professor. Data is a big reason why.

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