Leadership and Management

Leadership and management news, analysis, research, how-to, opinion, and video.

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Why offshoring doesn't matter

The question of where in the world to source services is becoming increasingly irrelevant as automation takes on more and more of the work.

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We can't afford quality!

High-quality work is expensive, but you only pay for it once. Low-quality work is unaffordable, because your organization will pay the price forever.

Men need to do more to support gender diversity, says Dell EMC exec

Companies should broaden the pool of people recruited for tech roles beyond just those with existing technical skills, according to Dell EMC's EMEA services sales director Stephane Reboud.

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Where APIs and empathy meet

How APIs and empathy contribute to Ticketmaster's digital ambitions.

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MDM helps real estate developer mobilize business processes

Edward Rose & Sons turned to cloud software to manage more than 500 iPads and iPhones its leasing agents, maintenance staff and construction workers use to access information.

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Clueless CIO cloud confusion continues

Top CIOs are still puzzled about what the cloud is. What rock have they been hiding under for the last decade?

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6 essential elements of a good business plan

Entrepreneurs, executives and venture capitalists discuss how to craft a business plan that will impress investors and be a good road map for your company.

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CIOs must stand at the forefront of innovation

Information technology has seen improvements and has spurred healthcare innovation.

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Is your service center too dependent on technology?

Your customers are unlikely to be happy if second-level human support is nonexistent or just too hard to get to.

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The secret to success in implementing large, global, complex IT initiatives

In the more than two decades that I’ve been in the advisory business, I’ve been involved with and observed many large-scale, complex technology implementations. One of the most interesting cases was the massive, global Oracle ERP...

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LA CIO marries minimalist IT and government tech

Ted Ross, the CIO of Los Angeles, uses IT to deliver modern government services that are easier to access and more responsive to the city’s more than 4 million residents.

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CISOs, it’s time to bury the hatchet with your CIO

The Chief Information Security Officer and the Chief Information Officer can be awkward bedfellows. We look at the how the two execs can work better together.

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Why CIOs should take mentor programs seriously

Barnes & Noble CIO Bill Wood shares advice on how IT leaders can build coaching and mentoring into the fabric of their organizations.

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7 myths are derailing your recruitment program

Most myths are harmless, but one place they can wreak havoc is in a company’s recruitment program.

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What does the P in your PMO stand for?

The importance of strong leadership to IT project success at your project management office (PMO).

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Breaches, IT skills & innovation keeping CIOs up at night

To say that CIOs have full plates – from guarding against breaches to cloud migration to embracing innovation – is an understatement. But given the growing recognition of IT’s importance to organizations of all kinds, it’s also a...

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Artificial intelligence is transforming ERP solutions

Without a doubt, artificial intelligence (AI) will have a profound impact on the footprint of enterprise resource planning (ERP) solutions in the foreseeable future. AI will enable organizations to further optimize their operating...

Cloud Security

Dispelling the biggest cloud IT myths

Even though many companies are moving to the cloud, I still hear from cloud-resistant CIOs who are concerned about myths that are circulating about cloud computing. Some think that the cloud isn't safe, or that they can build better...

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