Leadership and Management

Leadership and management news, analysis, research, how-to, opinion, and video.

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automation ts

Building a business case for offshore robotic process automation

Dwindling labor cost savings offshore are leading many captive centers to implement new robotic process automation.

devops

Accidental ITIL and DevOps

Or, how I discovered that we DevOps'd an ITIL service desk and didn’t even know it.

Big Data Graph

How to get big data expertise on a budget

Sometimes staffing a big data professional can be out of reach, but these alternatives have proven to be worthy replacements.

workforce management and hiring trends 2017

7 hiring trends for 2017

Hiring is a challenge for CIOs, and it won’t get much easier in the coming year, particularly for IT departments that are trying to fill key security and networking roles.

CIO digital magazine November/December cover

CIO Nov/Dec Digital Magazine: Analytics innovators reap results

Cover story: Five winners of the CIO.com and Drexel University Analytics 50 awards share details of their projects, lessons learned and advice.

social media online presence profile user

9 big small business social media no-nos

Social media marketers point out some of the biggest (and most costly) mistakes companies make when using Facebook, Twitter, Instagram and Pinterest – and offer advice on how to avoid making these social faux pas.

crm

How to conquer a CRM monster

A network of travel agencies found the CRM system it had been using for eight years had become a monster, so it turned to a cloud-based option -- and the results were off the charts.

barrack obama 2016

Obama's cybersecurity recommendations a small step forward, but need teeth and political willpower

Last week's report by the nonpartisan Commission on Enhancing National Cybersecurity recommended training 100,000 new cybersecurity professionals and increasing federal R&D funding for cybersecurity by $4 billion over the next decade...

change management cio

How CIOs tackle change management amid mergers and spin-offs

Printing giant R.R. Donnelley recently capped a nine-month sprint to divide itself into three businesses, while Western Digital merged with HGST and SanDisk in a short period of time. Here’s how their CIOs did it.

job perks

Now that's a perk: Seattle tech startup offers new parents the miracle of sleep

Parental perks are aimed at attracting more diverse workforce

donald trump president elect

How the tech industry helped elect Donald Trump

To some extent, blue-collar workers gave back to Silicon Valley a bit of the disruption it has long given them.

49ers defense

Playing cyber defense is not enough to win

Where to draw the line when it comes to offensive cyberattacks

digital transformation 2

How to get creative with your digital transformation strategy

Science and math aren't the only skills you need to develop a technology strategy. Dreaming up the next big advancement also requires a healthy dose of creativity.

tech mergers

How to merge IT and product development into one department

Barry Vandevier, CIO of Asurion, knows how to combine two corporate departments into one— and he says it's all about the team.

blockchain bitcoin

Getting started with blockchain smart contracts

Smart contracts based on blockchain can help you cut costs and waste and offer some much-needed visibility into your supply chain. Here’s how they work.

Anthony Chang, MD, MBA, MPH, MS, SoPE OC/SD chapter president; Larry Stofko, The Innovation Institut

Surgeon, innovator and entrepreneur shares insights

The founder of the Society of Physician Entrepreneurs shares lessons learned in translational medicine and entrepreneurship, including why not to move forward on an idea or technology that "isn't better, faster, safer and cheaper."

smart cities

Alaska Airlines CIO departs to build digital smart cities

As Emaar Properties' chief digital officer, Veresh Sita will apply AI, machine learning, IoT and other cutting-edge technologies to build digitally sophisticated commercial buildings and housing.

collage with gears machine data

How manufacturers make the most of machine data

Digitizing the manufacturing process via ERP systems can greatly improve ROI. However, it doesn’t come without challenges.

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