Leadership and Management

Leadership and management news, analysis, research, how-to, opinion, and video.

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Digital success: 3 areas where you need to broaden your horizons

Organizations such as Allianz look far beyond the boundaries that defined traditional tech projects

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Corporate culture will always matter

Corporate culture will always matter, regardless of whether you work remotely or in an office.

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Should your next big hire be a chief A.I. officer?

As companies increasingly turn to artificial intelligence to make sense of big data, communicate with customers, and find answers to vexing questions, some say it's time to think about hiring a chief A.I. officer.

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Retail CIO accelerates IT service delivery

Gap CIO Paul Chapman has reorganized his technology organization and created a new IT operating model that emphasizes collaboration and faster decision-making.

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ITSM's MVP

To achieve an MVP (minimum viable product) state for IT service management (ITSM), focus on the services that directly provide value to your customers and execute on the requirements found in the ISO/IEC 20000 standard.

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Information governance for counties and municipalities

Most county and municipal governments don't have formal information governance programs, but adoption of IG would reduce risks, lower costs and vastly improve quality of services in these organizations.

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Latest OWASP Top 10 looks at APIs, web apps

The new release of the OWASP Top 10 list is out from the Open Web Application Security Project, and while most of it remains the same there are a couple of new additions, focusing on protections for web applications and APIs

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Majority of C-level executives are hopeful about the future of technology

Survey of more than 500 C-level executives in Europe and the U.S. reveals data security and client retention as top priorities.

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9 things your service provider wants you to know

Enterprise IT can avoid some of the pitfalls in these tricky relationships by heeding advice from the providers themselves.

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How storytelling ignites IT innovation at Lowe’s

The home improvement retailer creates comic books with narrative arks to make virtual showrooms, guide robots, and interstellar 3D printing viable.

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Why CarMax’s “shock the system” digital strategy is working

CIO Shamim Mohammad and fellow leaders at CarMax made big, bold changes to transform CarMax into a product organization

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How your company needs to train workers in cybersecurity

Businesses are being urged to train their workers to be more vigilant than ever to protect passwords and sensitive data and to recognize threats.

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Many businesses are just beginning their digital transformation journeys

Analysis from three surveys from CEO, business leaders, and CIO on the state of the digital transformation journey.

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Apple’s stores will never be the new Starbucks

Angela Ahrendts is leading some big changes to Apple’s retail stores, but sometimes change is not a good thing. Apple wants to turn its stores into a version of Starbucks. Has the company lost its mind?

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What would a woman in tech do about the gender gap?

Women IT leaders from around the globe weigh in on how businesses can prepare more women for senior leadership roles. Their answers are surprisingly consistent.

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CIO Quick Takes: What you need to know about women in tech

We asked seven CIOs and other IT executives, who happen to be female, what they think everyone should know about women in technology.

AI is about to open the door to a new role for CIOs: Explorer

AI’s potential extends far beyond menial tasks, and companies are now looking to leverage AI in a way that yields a competitive edge. That’s where the CIO can come in as a coach to the rest of the company, an explorer of AI and its...

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CEOs rate productivity 'very low' from emerging tech

CEOs and other senior enterprise managers rated four breakthrough technologies "very low" in terms of productivity improvement in the next five years, according to a Gartner survey.

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