Outsourcing

Outsourcing news, analysis, research, how-to, opinion, and video.

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University of California’s ties with HCL are complicated

The IT services contract with HCL negotiated by University of California San Francisco can be used at any of the 10 campuses in the university system. One of the university's chancellors is on the board of an HCL unit.

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Court ruling puts future of H-1B lottery in doubt

If a summary judgment is granted within the next couple of months, the lottery could end -- the plaintiffs hope -- as early as next year.

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Why (and when) outsourcing security makes sense

Offloading security strategy and day-to-day operations to a managed security service provider can free up IT resources. But be prepared: It’s not an entirely hands-off proposition.

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IT workers brace for outsourcing, layoffs at health insurer

Major health insurer Health Care Service Corporation is planning to outsource part of its information technology operation in what employees fear could lead to a major layoff in the IT department.

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Controversial H-1B bill pulled from House committee

The U.S. House Judiciary Committee has halted its plan to take up an increasingly controversial H-1B bill. It had been set for a committee vote yesterday.

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Digital transformation boosts captive offshore center growth

As enterprise demand for digital transformation grows, expect to see more global in-house centers.

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How to write an arbitration clause for offshore outsourcing deals

To avoid litigation and headaches, in general, it’s imperative that you incorporate an effective arbitration clause into international outsourcing contracts.

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University of California’s outsourcing is wrong, says U.S. lawmaker

U.S. Rep. Zoe Lofgren (D-Calif) wonders how to encourage young people to go into STEM-related fields when these jobs are being given to foreign workers.

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University of California to send some IT jobs to India

Other IT groups in the 10-campus university system may follow suit, though none has announced plans.

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Fake resumes, jobs, lead to real guilty plea in H-1B fraud case

One of the defendants agreed to forfeit $20.9 million in proceeds from the scam.

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How software-defined everything will change outsourcing

Enterprises gain more options to mix and match internal and external clouds -- if they can adapt.

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Autonomic offerings set to transform IT, but outsourcing customers beware

IT leaders have more automation options that ever, but not all robotic systems are created equal.

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Why Vietnam is an attractive IT offshoring destination

Harvey Nash’s chief digital officer discusses the benefits and drawbacks of outsourcing IT work in Vietnam.

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Trump's 'extreme' anti-terrorism vetting may be H-1B nightmare

Many people from 'dangerous and volatile regions' work in the U.S. on H-1B visas, and Trump's plan would penalize these workers because of their birthplace.

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Why outsourced call center roles are coming back onshore

A shift in focus from cost containment to customer experience and advanced technology adoption is causing more enterprises to move more contact center roles onshore, according to recent research by the Everest Group

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U.S. IT employment grows, with IT services jobs leading the way

CompTIA labor data indicates that digital transformation will drive employment, automation will have a greater impact on U.S. jobs than offshoring and IT outsourcing job growth will outpace corporate IT roles.

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Democrats give thumbs up to Silicon Valley

It wasn't what Michael Bloomberg said Wednesday night on the stage of the Democratic National Convention that was important to Silicon Valley. His speech was mostly generalities and attacks on Republican presidential nominee...

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CSC announces layoffs in advance of HPE merger

A Computer Sciences Corp. spokesman, however, says the 500 layoffs are due to "the normal course of business and are unrelated to the proposed merger."

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