Outsourcing

Outsourcing news, analysis, research, how-to, opinion, and video.

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Lufthansa Signs IT Infrastructure Outsourcing Deal With IBM

Airlien looking to improve cloud, business analytics, mobile computing and social media effort with the deal


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How to Build a Better IT Outsourcing Benchmarking Process

As customers look to take advantage of a competitive IT outsourcing market, benchmarking is more important than ever. Service providers and customers are exploring ways to build a better benchmarking process that will benefit all...

IT Outsourcer Fujitsu Services Loses Pay Disclosure Battle With Union

Fujitsu Services (Engineering Services) Limited (FSEL) will have to reveal its pay structure

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Offshore Outsourcing Fails as Election Issue

Democratic candidates clubbed their Republican opponents in two of this year's election campaigns about their offshore outsourcing records, but to little apparent avail.

IBM takes on enterprise cloud security

IBM's new Dynamic Cloud Security offers a set of services covering access control, data protection and increased visibility

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Number of New IT Outsourcing Deals Hits All-Time High

The multisourcing trend continues in an increasingly competitive market while government spending on outsourcing now outpaces that of the private sector, according to a report by outsourcing consultancy Information Services Group.

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5 Tips for Transforming Enterprise IT Towers Into Cloud Services

With more cloud IT services in play, traditional IT has lost relevancy. Here are five tips for successfully transforming IT into a process-driven organization.

Xiaomi moving data outside China following privacy concerns

The data migration will help Xiaomi improve load times for its international services

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You’ve Outsourced the Context and Kept the Core. Now What?

Kathy Kountze-Tatum, CIO of Northeast Utilities, on building a consultative IT organization

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Offshoring Remark Haunts GOP Senate Candidate in Georgia

Offshore outsourcing doesn't always get much attention in U.S. Senate races, but the issue is pitting two political newcomers against each other in Georgia.

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Former Infosys Recruiter Says He Was Told Not to Hire U.S. Workers

A lawsuit alleging that outsourcing firm Infosys favored hiring Indian workers over U.S. workers now includes an account from a recruiter about the alleged practice.

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H-1B Whistleblower Files New Federal Lawsuit

H-1B whistleblower Jay Palmer filed a civil lawsuit against Infosys, in another bid for damages over allegations of ill-treatment. It is Palmer's second attack in federal court, but it takes a new approach by citing the whistleblower...

How to Balance IT Onshoring and Offshoring

Three CIOs share their strategies for striking a balance between onshore and offshore IT resources to meet business needs.

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7 Ways to Resolve IT Outsourcing Disputes Before They Happen

Follow these steps when negotiating your IT services contract to reduce the impact of disagreements — and potential litigation — on your business.

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Microsoft, Frustrated as Ever With H-1B Policy, Considers Options

A two-day conference on high-skilled immigration policy, which attracted researchers from the U.S. and Europe, offered Microsoft an opportunity to voice frustration over U.S. immigration policy.

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IT Outsourcing Market Far From Stable

IT services deal activity was steady in the second quarter, but the IT and business process outsourcing industry is undergoing significant shifts as customers fire existing providers, ink shorter deals and embrace emerging...

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Virtual Engineers Could Transform IT Outsourcing

European oil company Rompetrol fled a disastrous outsourcing deal with the help of new autonomic IT infrastructure services from IPsoft.

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How New CEO Vishal Sikka Can Reinvent Infosys

IT outsourcing industry observers have advice for new CEO Vishal Sikka. They suggest Infosys' first outsider CEO make some bold changes to reposition the Indian company in the IT services market.

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IT Outsourcing Customers Mad as Hell, Ready to Walk

IT outsourcing customers are demanding more from their providers and consider showing the door to those who can't move up the value chain of IT services, according to recent survey.

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