Outsourcing news, analysis, research, how-to, opinion, and video.

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Xiaomi moving data outside China following privacy concerns

The data migration will help Xiaomi improve load times for its international services

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You’ve Outsourced the Context and Kept the Core. Now What?

Kathy Kountze-Tatum, CIO of Northeast Utilities, on building a consultative IT organization

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Offshoring Remark Haunts GOP Senate Candidate in Georgia

Offshore outsourcing doesn't always get much attention in U.S. Senate races, but the issue is pitting two political newcomers against each other in Georgia.

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Former Infosys Recruiter Says He Was Told Not to Hire U.S. Workers

A lawsuit alleging that outsourcing firm Infosys favored hiring Indian workers over U.S. workers now includes an account from a recruiter about the alleged practice.

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H-1B Whistleblower Files New Federal Lawsuit

H-1B whistleblower Jay Palmer filed a civil lawsuit against Infosys, in another bid for damages over allegations of ill-treatment. It is Palmer's second attack in federal court, but it takes a new approach by citing the whistleblower...

How to Balance IT Onshoring and Offshoring

Three CIOs share their strategies for striking a balance between onshore and offshore IT resources to meet business needs.

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7 Ways to Resolve IT Outsourcing Disputes Before They Happen

Follow these steps when negotiating your IT services contract to reduce the impact of disagreements — and potential litigation — on your business.

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Microsoft, Frustrated as Ever With H-1B Policy, Considers Options

A two-day conference on high-skilled immigration policy, which attracted researchers from the U.S. and Europe, offered Microsoft an opportunity to voice frustration over U.S. immigration policy.

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IT Outsourcing Market Far From Stable

IT services deal activity was steady in the second quarter, but the IT and business process outsourcing industry is undergoing significant shifts as customers fire existing providers, ink shorter deals and embrace emerging...


Virtual Engineers Could Transform IT Outsourcing

European oil company Rompetrol fled a disastrous outsourcing deal with the help of new autonomic IT infrastructure services from IPsoft.

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How New CEO Vishal Sikka Can Reinvent Infosys

IT outsourcing industry observers have advice for new CEO Vishal Sikka. They suggest Infosys' first outsider CEO make some bold changes to reposition the Indian company in the IT services market.

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IT Outsourcing Customers Mad as Hell, Ready to Walk

IT outsourcing customers are demanding more from their providers and consider showing the door to those who can't move up the value chain of IT services, according to recent survey.


Social, Mobile, Analytics and Cloud Outsourcing Creates New Legal Risks

In today's complex outsourcing world, IT leaders need to learn how to manage the evolving legal, privacy and compliance issues of SMAC contracts.

Court Case Offers Peek at How H-1B-Fueled Discrimination Works

One-third of Infosys worksites have 100% Asian workers, lawsuit alleges.

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How to Tame Social, Mobile, Analytics and Cloud Multisourcing

SMAC (social, mobile, analytics and cloud services) technologies are complicating an already complex IT services value chain. Here's how to tame this multisourcing beast.

An H-1B Whistleblower Tries Again for Justice

Jay Palmer files complaint with Labor Department, likely under Sarbanes-Oxley.

Many Comments on New H-1B Rule, But Few Are 'Unique'

Splunk makes tool for analyzing comments filed on Regulations.gov, and uses it on new H-1B rule.

IT Outsourcing Provider Infosys Gets Facelift With New CEO

Indian outsourcing provider Infosys is making some fundamental changes, starting with appointing a new CEO, to transform itself and regain its prominence in the offshore IT services industry. However, it will take more than a new CEO...

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