Process Improvement

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Why you must rate enterprise software requirements

While rating requirements for importance is critical to selecting best-fit enterprise software, other benefits that flow from the exercise are reduced implementation costs and improved end user buy-in.

Requirements

When buying enterprise software: The devil is in the details

When selecting enterprise software, poorly written requirements are a problem. Consequences include missed deadlines, not selecting best-fit software, unrealized ROI, and occasionally outright failure. Use these guidelines and tools...

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Why reverse engineering is a powerful requirements gathering technique

When selecting enterprise software, inadequate requirements are a major contributor to project failures. Use the technique of reverse engineering requirements from the features of potential software products to build a comprehensive...

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Anatomy of a Successful SAP Implementation

Bob Dougherty, CIO of Airgas, on how to do SAP right

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CIOs Reveal Their Worst Nightmares

What keeps CIOs awake at night? Worrying about security, downtime and acquiring the right talent, according to a recent survey.

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Massive IT Transformation at AstraZeneca

Dave Smoley, CIO of AstraZeneca, uses a five pillar approach

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New Brunswick Conquers Identity Management With Virtual Directory

What started as a single provincial department's effort to roll out a virtual directory now helps government employees and citizens access about 150 applications. Find out how New Brunswick solved what could have otherwise been a big...

What Does the Future of Work Look Like?

Users increasingly come to the office clamoring for the same functionality, utility and speed that they enjoy on the devices they have at home. This is profoundly affecting the future of work (and the future of IT) in four key ways.

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Why You Should Invest in Training Your IT Team

With technology advancing so rapidly, companies must be willing to train their IT staff. Yes, that knowledge will leave if employees do, but those who stay on board will use what they learn to solve problems and improve efficiency --...

How to Create High-Performing Project Management Teams

Top-notch IT product-delivery teams have three traits in common. Find out to build those project management attributes in your team.

How to Save the Daily Standup Meeting

Scrum introduced development teams to the daily standup. In many organizations, though, this replacement for the weekly status meeting has turned into a daily status meeting. It doesn't have to be that way.

In CRM Software, Cost Control Is Impulse Control

Behavioral economics has proven that we're all pretty bad at making rational decisions. So what are you supposed to do about it? Make the people who want shiny new software pay for it themselves.

CIO Discovers the 'Terrifying' Reality of Cloud Apps Running Wild

Rogue cloud services are ripping gaping holes in the security fabric of most companies, putting the CIO in a tough spot. But as the fallout from the Target attack shows, IT and business leaders will go down together if the breach hits...

Symantec Lays Out Advanced Threat Protection Roadmap

With black hat hackers now outgunning legitimate organizations, the world's largest security company is adopting a new integrated approach to advanced threat protection.

8 Tips to Improve Mobile Collaboration

Mobile computing and workplace collaboration experts offer advice on how you can boost communication and productivity among your mobile employees.

Why Healthcare Needs Amazon (or Anyone) to Shake Things Up

As healthcare in the United States embarks on what PwC describes as its most radical shift in 80 years, most health IT incumbents just aren't cutting it.

How to Gauge Employee Satisfaction, One Question at a Time

If you're looking to improve workplace satisfaction and retention, you can improve morale by asking employees a single question.

How Story Mapping Complements Agile Development

Story mapping offers a visualization of the steps, or stories, which make up a software development project. This conversation with several experts on the topic discusses how story mapping works, how maps are created and how...

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