Retail

Retail news, analysis, research, how-to, opinion, and video.

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Apple’s stores will never be the new Starbucks

Angela Ahrendts is leading some big changes to Apple’s retail stores, but sometimes change is not a good thing. Apple wants to turn its stores into a version of Starbucks. Has the company lost its mind?

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How gamification improves customer engagement and retention

Marketing pros and business owners share tips on how to use gaming techniques to attract, educate and retain customers -- and sell more stuff.

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Wal-Mart launches emerging tech incubator

Wal-Mart Stores is creating what it's calling a technology incubator in Silicon Valley that's focused on technologies that will change how people shop.

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How Target is reimagining its stores to compete in the digital world

Target currently gets less than 5 percent of its retail business from digital, however, CEO Brian Cornell is looking to change that.

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Is the rocky road to EMV retail adoption getting smoother?

Confusion and resistance to EMV abounded in 2015, but 2017 brings improvements in adoption and an ongoing evolution in the implementation of EMV-capable credit card readers.

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Credit-card breach hits another restaurant chain

Several high-end eateries run by Select Restaurants in Cleveland were the victims of fraudulent cards used by customers at its eateries.

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Amazon brings Alexa to its main iOS app to help iPhone users shop and track orders

Siri who? iPhone users can now ask Alexa to track a package or play a Prime video.

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Crime ring used Amazon, eBay to sell stolen printer ink

A dozen suspects are accused of raking in at least $12 million by putting stolen ink cartridges and retail electronics up for sale on Amazon and eBay, New York’s attorney general said on Wednesday.

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5 top challenges to digital transformation in the enterprise

Large enterprises born before the digital age often face significant hurdles when it comes to enacting the kinds of changes that are necessary in order to make the digital leap. Here are the top five challenges they tend to face when...

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Will Amazon Go be a game-changer for retail?

Should retailers worry about Amazon Go, the internet giant’s no-checkout-required store? The answer is both yes and no.

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How location data can transform your business

Location data is helping cities and businesses evolve to enhance services, address challenges and plan for the future.

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12 ways bad web design can hurt your online business

Experts in web design and SEO discuss some of the most common – and problematic – mistakes businesses make when creating web or ecommerce sites and what they can do to avoid them.

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HP’s Elite x3 Windows phone gets a job with Mobile Retail and Mobile Scanning Solutions

HP hopes its Elite x3 Windows phone will become essential equipment if it learns how to read barcodes in retail, medical and other vertical industries.

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Fraud rises as cybercriminals flock to online lenders

The latest quarterly ThreatMetrix Cybercrime Report shows 1 million cyberattacks targeted online lending transactions throughout 2016, causing estimated losses of more than $10 billion.

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Ordering Starbucks coffee on Amazon Echo easy but not fast

Starbucks recently introduced voice ordering via Alexa, Amazon's virtual assistant. After the initial setup, ordering your favorite caffeine fix is effortless — but ordering from the mobile app is faster.

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This $450 Core i5 laptop from HP costs less new than used

Walmart's selling this model, which offers a touchscreen, good amount of storage and RAM, and a Core i5 processor, for the same price as Amazon's refurbished units.

How a bold social media strategy helped Dyson build out its B2B sales

In a bid to grow market share for its popular hand dryers, Dyson’s Professional division turned to software and social media in a pretty unique way

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Walgreens CIO leaving to launch retail marketing startup

Abhi Dhar, who helped lead several mobile and other digital initiatives at the pharmacy retailer, is stepping down next month to step up to a CEO role.

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