Retail

Retail news, analysis, research, how-to, opinion, and video.

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Intel thinks IoT will have a firm place in the stores of the future

Intel says using IoT technologies in the retail sector would result in a more personalized and efficient experience for both customers and stores.

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Intel wants to bring IoT technology to retail

Intel says it plans to invest more than $100 million in the retail industry over the next five years.

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Shopping goes high tech and hassle-free with new Intel technology

Poking into your shopping habits and recognizing your face may sound too invasive, but retailers are trying to make the shopping experience better. It starts with products like Intel's Responsive Retail Platform, which can track store...

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Retail CIO improves project management to push POS

Red Wing Shoes overcame several legacy technology and business process hurdles to modernize its antiquated point-of-sale software.

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How brick-and-mortar stores can beat the likes of Amazon

Online companies like Amazon that can analyze buyer behavior have a major advantage over brick-and-mortar retailers. However, artificial intelligence platforms tied to in-store sensors could eventually even the playing field.

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Amazon commits to hiring 100,000 U.S. workers

While many of the jobs will be in warehouses, Amazon said the company will be looking for engineers and software developers in such areas as cloud computing and machine learning.

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Why Amazon Go presages a new era of smart supermarkets

Will grocery cashiers become obsolete as automation takes over? Amazon Go is headed in that direction.

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Manual reviews hurt online retailers most during holidays

The holidays are a stressful period for online retailers, who get not only more customers but also a higher ratio of fraudsters - and when manual fraud reviews are added to the mix, the problem only gets worse

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How new retail technologies are being used to improve marketing

Technology is constantly advancing. That may be rhetorical, but it is essential to keep in mind that it applies to literally every industry. If we are talking about sports analytical technology, there is a market for that.

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8 retail technology predictions for 2017

Consumer confidence reached new heights in 2016, technology contributed mightily to the retail and ecommerce success. Here are the top tech predictions for retail in the coming year.

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Starbucks gets personal with virtual baristas as part of AI push

The coffee company is joining the likes of Domino’s Pizza, Amazon.com and several other companies in launching virtual assistant technology to in hopes of a more personalized customer experience.

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The best customer service now comes from you

Despite decades of tradition, the most successful corporations are ditching the concept of customer service in favor of investments in IT automation – and have never been more profitable.

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6 things retail CIOs need to keep in mind in 2017

Holiday sales grew substantially in 2016, and tech investments and plans are already in place for the 2017 shopping season. In the meantime, there are six important areas that CIOs need to keep top of mind.

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5 digital retail trends that will be big in 2017

Experts in retail, ecommerce and marketing look into their crystal balls and predict what will be the big trends in online retail in the coming year.

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9 big small business social media no-nos

Social media marketers point out some of the biggest (and most costly) mistakes companies make when using Facebook, Twitter, Instagram and Pinterest – and offer advice on how to avoid making these social faux pas.

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Amazon wants you to grab and go

Amazon is opening up a brick-and-mortar store in Seattle that allows customers to check in with their Amazon account and make purchases without having to wait in line.

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Amazon replaces cashiers with AI and computer learning

Amazon is opening up a brick-and-mortar store in Seattle that allows customers to purchase items by simply picking them up.

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Amazon Go aims to change retail by eliminating check-out lines

Amazon.com is using technology to try to change the shopping experience, and the retail industry in general, by eliminating check-out lines.

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