Retail

Retail news, analysis, research, how-to, opinion, and video.

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How a bold social media strategy helped Dyson build out its B2B sales

In a bid to grow market share for its popular hand dryers, Dyson’s Professional division turned to software and social media in a pretty unique way

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Walgreens CIO leaving to launch retail marketing startup

Abhi Dhar, who helped lead several mobile and other digital initiatives at the pharmacy retailer, is stepping down next month to step up to a CEO role.

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6 simple ways to show customers love this Valentine’s Day

Small business owners and marketing pros share their tips regarding what ecommerce businesses can do this Feb. 14 to show their customers they care.

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Is the call center era over?

For a variety of reasons call centers are no longer the right way to engage customers: Online ordering is everywhere. Millennials prefer texting and messaging. Virtual agents and bots are quickly gaining traction. These kinds of...

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Target is bringing mobile payments in-store but not through Apple Pay

Target confirmed that its developing its own mobile payments system.

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6 ecommerce categories that will take off in 2017

Ecommerce experts predict which retail categories will be hot in the new year.

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Fraud for online holiday sales spikes by 31%

Fraud attempts on digital retail sales jumped 31% from Thanksgiving to Dec. 31 over the previous year, according to a survey of purchasing data from ACI Worldwide.

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Crate and Barrel works to balance online and offline sales

Even as more people shop online, Crate and Barrel says it's not ready to give up on brick-and-mortar stores.

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Intel thinks IoT will have a firm place in the stores of the future

Intel says using IoT technologies in the retail sector would result in a more personalized and efficient experience for both customers and stores.

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Intel wants to bring IoT technology to retail

Intel says it plans to invest more than $100 million in the retail industry over the next five years.

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Shopping goes high tech and hassle-free with new Intel technology

Poking into your shopping habits and recognizing your face may sound too invasive, but retailers are trying to make the shopping experience better. It starts with products like Intel's Responsive Retail Platform, which can track store...

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Retail CIO improves project management to push POS

Red Wing Shoes overcame several legacy technology and business process hurdles to modernize its antiquated point-of-sale software.

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How brick-and-mortar stores can beat the likes of Amazon

Online companies like Amazon that can analyze buyer behavior have a major advantage over brick-and-mortar retailers. However, artificial intelligence platforms tied to in-store sensors could eventually even the playing field.

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Amazon commits to hiring 100,000 U.S. workers

While many of the jobs will be in warehouses, Amazon said the company will be looking for engineers and software developers in such areas as cloud computing and machine learning.

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Why Amazon Go presages a new era of smart supermarkets

Will grocery cashiers become obsolete as automation takes over? Amazon Go is headed in that direction.

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Manual reviews hurt online retailers most during holidays

The holidays are a stressful period for online retailers, who get not only more customers but also a higher ratio of fraudsters - and when manual fraud reviews are added to the mix, the problem only gets worse

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How new retail technologies are being used to improve marketing

Technology is constantly advancing. That may be rhetorical, but it is essential to keep in mind that it applies to literally every industry. If we are talking about sports analytical technology, there is a market for that.

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8 retail technology predictions for 2017

Consumer confidence reached new heights in 2016, technology contributed mightily to the retail and ecommerce success. Here are the top tech predictions for retail in the coming year.

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