Retailers and brands selling direct-to-consumer are faced with competitive pressures from all corners. This is especially true for midmarket retailers. The strongest pressure is coming from customers, who have very high expectations
For a variety of reasons call centers are no longer the right way to engage customers: Online ordering is everywhere. Millennials prefer texting and messaging. Virtual agents and bots are quickly gaining traction. These kinds of...
The formula for the perfect store is simple: improve efficiency to boost shelf performance. But the execution? Not so simple. Read the white paper to learn how to increase sales by maximizing efficiency with strategic retail execution
Technology continues to transform how modern business is conducted, and this applies to the security business as well. Virtual Guarding, tapping into video securing technology to enhance monitoring activities, can help improve the
Poking into your shopping habits and recognizing your face may sound too invasive, but retailers are trying to make the shopping experience better. It starts with products like Intel's Responsive Retail Platform, which can track store...
Online companies like Amazon that can analyze buyer behavior have a major advantage over brick-and-mortar retailers. However, artificial intelligence platforms tied to in-store sensors could eventually even the playing field.
In the high-stakes retail industry, success is directly linked with customer experience. But creating the perfect environment isn't easy. Read the white paper to learn how smart security can help you do more with fewer resources and
The holidays are a stressful period for online retailers, who get not only more customers but also a higher ratio of fraudsters - and when manual fraud reviews are added to the mix, the problem only gets worse
Technology is constantly advancing. That may be rhetorical, but it is essential to keep in mind that it applies to literally every industry. If we are talking about sports analytical technology, there is a market for that.