Retail news, analysis, research, how-to, opinion, and video.

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The 3 technologies retailers need to succeed

Retailers looking to grow in a fast-changing industry need to focus on three main technologies. Computerworld's Sharon Gaudin -- just back from the National Retail Federation's Big Show -- and Executive News Editor Ken Mingis have the...

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Say goodbye to the socks: Evernote's getting out of e-commerce

Two and a half years after Evernote announced that it would offer a suite of branded products through its own online retail store, the productivity company is walking away from the business of selling products like socks, messenger...

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How technology is transforming the retail sales associate role

While no one’s denying the power of online retail sales, shoppers aren’t giving up physical stores anytime soon. Here’s how technology’s leveraging the best of both worlds and why success lies with the sales associate.


Circuit City stores are coming back in 2016

Circuit City is coming back later this year, but as a "small box" retailer with drones, 3D printers, and other electronics.

Computerworld Podcast: Mingis on Tech

Mingis on Tech: Retailers embrace technology to save their bacon

Executive News Editor Ken Mingis finds out how technology is about to radically change retailing -- bye, bye big box stores? -- and asks that recent report that technology could kill 7 million jobs by 2020.


Mingis on Tech: Retailers buy into IT (and is tech taking our jobs?)

In Computerworld's latest video podcast, Executive News Editor Ken Mingis shops for details about why retailers are embracing tech and asks about a report that technology will cost the global economy 7 million jobs by 2020....


North Face eyes A.I. for retail advantage

Retailer North Face has turned to artificial intelligence on its website to better help customers with their purchases.

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The lines between the consumer Internet and IoT are blurring fast

In the consumer sector, advances in mobile and POS are making the retail space look more and more like an Internet of Things.

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The North Face sees A.I. as a perfect fit (+ video)

The North Face wants its customers to get the perfect jacket for whatever they're doing, and it's using Artificial Intelligence to make that happen.

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12 lessons ecommerce businesses learned this holiday season

Ecommerce, retail and marketing pros share their insights into the recent holiday shopping season and discuss how online retailers can apply their experiences to the 2016 holiday shopping season.

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Ecommerce predictions for 2016

An overview of trends I believe we'll see in and around enterprise-level ecommerce in 2016.

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For retailers, e-commerce alone won't make the sale

To be successful, retailers today need to focus on creating a customer experience that links mobile options with brick-and-mortar stores and websites.

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Neiman Marcus wants to merge the online and in-store shopping experience

High-end department store Neiman Marcus wants to improve more than its customer online buying experience. The company is working to use technology to merge its online and brick-and-mortar efforts.

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Faced with tech changes, retailers eye the need for innovation

Retailers who have avoided spending money on R&D are gong to need guidance to keep up with the changes technology is bringing to their industry.

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Thanks to tech, stores are evolving into showrooms

By 2025, some stores will be operating as showrooms, providing customers with an experience and product information but little inventory, with purchases shipped from warehouses to the shoppers' homes, according to an IBM report.


7 resolutions retail CIOs need to keep in 2016

As online shopping begins to overtake in-store spending, customer demand for a seamless, predictable shopping experience means there’s more at stake for the retail CIO than ever before.

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4 keys to creating a customer-friendly omnichannel experience

Ecommerce, supply chain and customer relationship experts discuss how brands can best provide a streamlined shopping experience in 2016, no matter which channel or channels they use.

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Get an iPhone 6s for $1 at Best Buy this weekend

The retailer is offering an insane discount on Apple's most popular product, but there are a few caveats.

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