Retail

Retail news, analysis, research, how-to, opinion, and video.

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What you can learn from Nordstrom’s use of the cloud

The example of how retailer Nordstrom uses cloud computing services could serve as an example to other businesses who are struggling with how to use the cloud.


Traction Watch: Why beacons are a bright spot for retailers, airports & other enterprises

Beacons, a new age of highly targeted ads that automatically send promotions, coupons, offers, and any other location-relevant information, allows consumers to opt-in while they’re at a physical site and more likely to act on an...

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Predicting winners and losers in the EMV rollout

On October 1, the liability for credit card fraud shifts from card issuers to retailers that haven’t transitioned to accept cards that use new EMV technology. Some groups will be more ready than others.

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Apple expands Watch sales into Best Buy

Best Buy will sell 16 configurations -- about half the number Apple sells online -- of the low- and mid-range Apple Watch Sport and Apple Watch, as well as bands and other accessories.

Apple Pay rival CurrentC to start rolling out next month

The payment system has been in internal trials for months

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How the cloud benefits Nordstrom

Keith Homewood from Nordstrom explains how the cloud gives the retailer a huge advantage over competitors when it comes to deploying new IT services for its employees and customers.

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The Takeaway: Mobile payments gain momentum

The push for mobile payments in the U.S. continues to build steam as banks shift to chip-embedded cards and merchants roll out new payment terminals that can accept them.

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Tour Target's new Internet of Things concept store

The retail giant's connected-home concept store in San Francisco showcases dozens of cool IoT products for the home, but buyers are still on their own.

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Amazon, Walmart go toe-to-toe with Black Friday-like smackdown

Online retailer Amazon.com has dubbed Wednesday as "Amazon Prime Day," offering what it says will be Black Friday-like sales. Note to be outdone, rival Walmart launched its owns sales deals this week.

millennial cio

Millennials are most likely to pay for loyalty programs

Millennials use loyalty programs, including paid plans, more than other generations, according to a recent survey, but Gen Xers and Boomers are also starting to see value in premium programs such as Amazon Prime.

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9 ways mobile and social tech improves the retail shopping experience

Retail and ecommerce experts share their tips on how stores can enhance the in-store shopping experience with mobile and social media technology.

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Millennials skip traditional customer service for online troubleshooting

Waiting on hold for customer service is mostly a thing of the past. Millennials are increasingly looking to online searches, live chat and social media to troubleshoot technical issues, and both Gen X-ers and Boomers are following...

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Are retailers (and consumers) ready for EMV?

As chip-and-pin credit cards make their way into consumer’s wallets, and stores retool their card readers to accept them, the industry has been quietly but steadily preparing for the official fall deadline. But that doesn’t mean you...

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4 ways retailers can improve supply chain management

Supply chain experts share their tips for tracking and expediting inventory in today’s ‘I-want-it-now,’ multichannel retail world.

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CIOs need to plan and prepare for disruption

A recent survey indicates that a number of CIO’s don’t think their industry is facing the prospect of disruption, meaning they're not preparing appropriately. Disruption is a reality, you must prepare and adapt.

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Why Johnnie Walker joined the Internet of Things

With the help of printed electronics and an Internet of Things smart product platform, beverage giant Diageo is equipping its Johnnie Walker Blue Label whisky with smart bottles.

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Walmart's testing a $50 Amazon Prime competitor

Walmart reportedly plans to take on Amazon this summer with an invite only trial program that offers unlimited free delivery for a low annual fee.

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Home Depot wants to start accepting Apple Pay

The Home Depot is aiming to the largest retailer yet to support Apple Pay, as long as it can cut a deal with Apple.

Insider Insights: Retail CIO talks tech trends (video)

CIO.com's Lauren Brousell chats with Chico's CIO Eric Singleton about its digital retail theater project, how it finds top tech talent, IT challenges and more.

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