Retail

Retail news, analysis, research, how-to, opinion, and video.

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nfc ring

Will the Olympics ‘payment ring’ jumpstart NFC demand?

A group of Olympic athletes will be tapping a ring, instead of swiping a credit card, at the summer games in Rio. Visa is hoping that will raise the profile of Near Field Communication for retail transactions.

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How the Internet of Things is revolutionizing retail

The world of retail may never be the same, thanks to the Internet of Things (IoT) and its network of connections linking the physical and digital worlds in an ecosystem of computers, smartphones, stores, vehicles, wearables and more.

Macy's store California

IBM's Watson just landed a new job: helping Macy's shoppers

IBM's Watson may be putting its cognitive muscle to work battling cancer and cybercriminals, but it's no slouch at shopping, either. On Wednesday, retail brand Macy's announced that it's testing out a new mobile service that lets...

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Amazon says Prime Day was company’s biggest sales day ever

The company’s second annual summer sales event surpassed customer orders from Prime Day 2015 by more than 60% worldwide and more than 50% in the U.S.

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Hands-on with Walmart Pay: The retailer's answer to Apple Pay is a pleasant surprise

The company's app-based payment system for in-store purchases isn't perfect, but it's nearly delightful.

starship technologies robot

Robots go the extra mile to deliver restaurant orders

The robots are coming, and they're bringing dinner.

iot retail internet of things

How the internet of things is revolutionizing retail

The world of retail may never be the same, thanks to the internet of things (IoT) and its network of connections linking the physical and digital worlds in an ecosystem of computers, smartphones, stores, vehicles, wearables and more.

Chase EMV United card

Visa moves to streamline chip-card processing certifications

After months of frustrating delays for U.S. merchants that have been required to roll out payment systems that accept new, more secure computer chip credit and debit cards, Visa announced a series of remedies.

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HTC pushes commercial virtual reality with packaged offer

HTC announced a Vive Virtual Reality package focused on business users for $1,200 that includes dedicated customer support.

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Amazon to invest $3 billion more in India's booming online market

Amazon.com is to invest US$3 billion in India, in addition to a $2 billion investment the online retailer announced in 2014.

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Apple could have trouble opening Apple Stores in India

The company reportedly won't be exempt from requirements that 30 percent of products be locally sourced.

microsoft retail stores suck

It’s time for Microsoft to close its fake Apple stores

Microsoft’s desperate effort to copy Apple’s stores is a total failure. It's well past time for Microsoft to admit defeat and close its retail stores.

customer service cloud

Why the former CIO of Gap moved from clothes to cloud

After spending the past year investing in and advising a handful of retail and SaaS startups, Tom Keiser is again donning his CIO hat for Zendesk, a rising customer service software maker.

retail experience

6 ways data is taking over retail

Data has seeped into every nook and cranny of the retail process, thanks to everything from mobile devices and Wi-Fi to beacons, sensors, cookies and POS terminals. The result? A nearly total data takeover of the retail landscape.

amazon prime

Amazon Prime and the racist algorithms

The company’s algorithms told it where to offer its Prime Free Same-Day Delivery service, but an algorithm that uses data tainted by racism will be racist in its outcomes.

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Retailers must upgrade authentication, encryption and pen testing

The PCI Security Standards Council now requires better authentication, encryption and penetration testing by companies that accept consumer payments, improvements lauded by security expert.

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South Dakota law will be a test case for a US Internet sales tax

A new South Dakota law may end up determining whether most U.S. residents are required to pay sales taxes on their Internet purchases.

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Amazon.com shows European Commission one way to eliminate geoblocking in e-commerce

With its latest distribution initiative, Amazon.com might achieve what the European Commission has struggled with for years: the creation of a borderless online marketplace where the price of goods and the cost of shipping them is the...

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