Retail

Retail news, analysis, research, how-to, opinion, and video.

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Gap explains how a retail customer can give back to OpenStack

Although the retail giant runs whatever it can on OpenStack, it doesn't commit to the code base. Here, the infrastructure architect responsible for private cloud at Gap explains how to push the vendors in the right direction


Tesco uses AI to stock shelves, route drivers with Google Assistant

The retailer is using artificial intelligence (AI) and machine learning to improve the efficiency of its in-store picking process and drivers' routes

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EU plans further e-commerce antitrust investigations to empower consumers

E-commerce businesses may face further antitrust investigations, the European Union's top competition watchdog has warned. The European Commission hopes these investigations will lead to more choice and lower prices for consumers,...

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Samsung surprises with early release of unlocked Galaxy S8

You can now buy a fully unlocked Galaxy S8 and S8+ for $725 and $825, respectively, through Best Buy and Samsung.com.

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Ditching passwords and increasing ecommerce conversion rates by 54%

Removing passwords from the ecommerce process will pave the way to new and improved shopping experiences that deliver happier customers and higher profits.

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Retail CIO accelerates IT service delivery

Gap CIO Paul Chapman has reorganized his technology organization and created a new IT operating model that emphasizes collaboration and faster decision-making.

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How storytelling ignites IT innovation at Lowe’s

The home improvement retailer creates comic books with narrative arcs to make virtual showrooms, guide robots, and interstellar 3D printing viable.

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Apple’s stores will never be the new Starbucks

Angela Ahrendts is leading some big changes to Apple’s retail stores, but sometimes change is not a good thing. Apple wants to turn its stores into a version of Starbucks. Has the company lost its mind?

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How gamification improves customer engagement and retention

Marketing pros and business owners share tips on how to use gaming techniques to attract, educate and retain customers -- and sell more stuff.

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Wal-Mart launches emerging tech incubator

Wal-Mart Stores is creating what it's calling a technology incubator in Silicon Valley that's focused on technologies that will change how people shop.

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How Target is reimagining its stores to compete in the digital world

Target currently gets less than 5 percent of its retail business from digital, however, CEO Brian Cornell is looking to change that.

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Is the rocky road to EMV retail adoption getting smoother?

Confusion and resistance to EMV abounded in 2015, but 2017 brings improvements in adoption and an ongoing evolution in the implementation of EMV-capable credit card readers.

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Credit-card breach hits another restaurant chain

Several high-end eateries run by Select Restaurants in Cleveland were the victims of fraudulent cards used by customers at its eateries.

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Amazon brings Alexa to its main iOS app to help iPhone users shop and track orders

Siri who? iPhone users can now ask Alexa to track a package or play a Prime video.

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Crime ring used Amazon, eBay to sell stolen printer ink

A dozen suspects are accused of raking in at least $12 million by putting stolen ink cartridges and retail electronics up for sale on Amazon and eBay, New York’s attorney general said on Wednesday.

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5 top challenges to digital transformation in the enterprise

Large enterprises born before the digital age often face significant hurdles when it comes to enacting the kinds of changes that are necessary in order to make the digital leap. Here are the top five challenges they tend to face when...

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Will Amazon Go be a game-changer for retail?

Should retailers worry about Amazon Go, the internet giant’s no-checkout-required store? The answer is both yes and no.

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How location data can transform your business

Location data is helping cities and businesses evolve to enhance services, address challenges and plan for the future.

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12 ways bad web design can hurt your online business

Experts in web design and SEO discuss some of the most common – and problematic – mistakes businesses make when creating web or ecommerce sites and what they can do to avoid them.

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