Retail

Retail news, analysis, research, how-to, opinion, and video.

Starbucks hit by major computer failure

Stores appear to be affected across the country, with some giving out free drinks

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Apple retail chief rebuts showroom strategy speculation

Apple retail chief Angela Ahrendts has told store employees that the online-only sales of the Apple Watch and new 12-in. MacBook were a "unique situation" that would not become the new norm for the company.

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Are Apple's retail employees being treated fairly?

Do Apple's retail employees get the same treatment as its corporate employees? Some retail workers are frustrated and upset about their experiences in Apple's stores.

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Apple gets serious about online ordering push

Apple's head of retail is apparently serious about pushing customers to order online: There are no new MacBooks available for pickup at the company's brick-and-mortar stores.

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Sprint opens stores within 1,435 RadioShack locations

Sprint on Friday will open retail operation in 1,435 RadioShack stores that were recently acquired by General Wireless as a result of a RadioShack bankruptcy action.

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Tokenization would not have prevented most retail breaches

Tokenization, where credit card numbers and other sensitive data is replaced by random characters, can be a secure alternative to encryption in many cases -- but would not have helped in the majority of retail breaches over the past...

Oracle bolsters Retail Cloud with new services

It added six offerings to the Micros retail technologies it acquired last year

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Apple stores: For show or sales?

Apple's decision to cater to Watch buyers with reservation-only sales and in-store appointments worried one retail analyst, who wondered whether it signals a sea change in how the company leverages its nearly 450 outlets.

Apple Pay rival CurrentC coming in mid-2015

The payments platform operated by major US retailers is testing Bluetooth and barcode technologies

Confusion but hope as US faces payment revolution

In six months, new card regulations could usher in greater acceptance of Apple Pay and its competitors

RadioShack update: User data is safe for now, while Sprint co-branding is in the works

The user data could still be sold someday, though, and the union of two troubled companies may or may not pay off. Stay tuned as the drama unfolds!

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Taking IT reorgs to the extreme

IT departments are constantly reorganizing, but a few companies have gone so far as to break the traditional IT department into pieces.

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How to reduce losses caused by theft at POS

Retailers can take steps to try to prevent or at least reduce losses due to theft at point of sale (POS) and shrink.

RadioShack puts customer personal data up for sale in bankruptcy auction

Asset sale could include millions of e-mails, physical addresses, and customer names, if legal challenges don't stop it.

Dressgate: How retailer Roman Originals supported massive interest in #thedress with cloud computing and data analytics

The scalable Netsuite cloud ecommerce platform ensures good user experience for millions flocking to the retailer's site

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8 Ways to Create a Successful Multichannel Customer Experience

Retail and ecommerce experts discuss how multichannel retailers can combine traditional and online shopping to enhance consumers’ experience and increase sales in both channels.

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10 Products You Could Only Find at RadioShack

At least at one point, RadoShack was the only place you could find these tech products.

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Retail CIOs Focus on Data Security, Digital Innovation

Major security breaches at leading retailers cast a long shadow over industry as CIOs look to bolster defenses and align tech team with business units.

Payments startup iZettle makes chip & PIN card reader available for free

The free reader could entice more small European merchants to start accepting card payments

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