Retailers and brands selling direct-to-consumer are faced with competitive pressures from all corners. This is especially true for midmarket retailers. The strongest pressure is coming from customers, who have very high expectations
Large enterprises born before the digital age often face significant hurdles when it comes to enacting the kinds of changes that are necessary in order to make the digital leap. Here are the top five challenges they tend to face when...
The formula for the perfect store is simple: improve efficiency to boost shelf performance. But the execution? Not so simple. Read the white paper to learn how to increase sales by maximizing efficiency with strategic retail execution
Technology continues to transform how modern business is conducted, and this applies to the security business as well. Virtual Guarding, tapping into video securing technology to enhance monitoring activities, can help improve the
Starbucks recently introduced voice ordering via Alexa, Amazon's virtual assistant. After the initial setup, ordering your favorite caffeine fix is effortless — but ordering from the mobile app is faster.
In the high-stakes retail industry, success is directly linked with customer experience. But creating the perfect environment isn't easy. Read the white paper to learn how smart security can help you do more with fewer resources and
For a variety of reasons call centers are no longer the right way to engage customers: Online ordering is everywhere. Millennials prefer texting and messaging. Virtual agents and bots are quickly gaining traction. These kinds of...