Retail

Retail news, analysis, research, how-to, opinion, and video.

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EU threatens to open e-commerce antitrust investigations

The European Commission may open antitrust investigations into price restrictions and online sales bans in the e-commerce industry, it warned Thursday.

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A robot may help you buy a hammer at Lowe’s

The Lowe's chain of home improvement stores said that, beginning next month, 11 stores in the San Francisco Bay area will begin using autonomous service robots to help customers.

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5 marketing tips to help you avoid markdowns

Markdowns are always welcomed by customers, but frowned upon by business owners. Here's how you can avoid them.

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How checkout woes sabotage mobile commerce

Mobile commerce has a lot of potential, but some improvements to the checkout process are needed and can likely make or break its success.

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Why Dominos' virtual assistant struggles to understand your orders

Dominos CIO Kevin Vasconi is bullish on virtual assistant technology, but says that natural language processing and artificial intelligence technologies require more polish.

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19% of shoppers would abandon a retailer that’s been hacked

Nearly a fifth of shoppers would avoid at a retailer that has been a victim of a cybersecurity hack.

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How online businesses grow sales in the offline world

The efficiency of ecommerce sales with one-click checkout and third-party fulfillment can come at the cost of intimacy between you and your customer. Here’s how some online businesses are getting personal.

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Amazon gets its own branded air cargo plane with 39 more to follow

Holding out the promise of quicker deliveries to its customers, Amazon.com on Thursday unveiled Amazon One, the company’s first air cargo plane.

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How 'super shoppers' shape the future of online retail

A recent study found that 13 percent of the world's internet shoppers account for nearly two-thirds of all consumer spending on goods online, and the group's shopping habits could impact the rest of the consumer market.

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How Wal-Mart enables 'innersource' with Github

The big box retailer’s technology arm has adopted the open source ethos, encouraging its engineers to write code and share it with time-crunched teams that can use the help.

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Will the Olympics ‘payment ring’ jumpstart NFC demand?

A group of Olympic athletes will be tapping a ring, instead of swiping a credit card, at the summer games in Rio. Visa is hoping that will raise the profile of Near Field Communication for retail transactions.

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How the Internet of Things is revolutionizing retail

The world of retail may never be the same, thanks to the Internet of Things (IoT) and its network of connections linking the physical and digital worlds in an ecosystem of computers, smartphones, stores, vehicles, wearables and more.

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IBM's Watson just landed a new job: helping Macy's shoppers

IBM's Watson may be putting its cognitive muscle to work battling cancer and cybercriminals, but it's no slouch at shopping, either. On Wednesday, retail brand Macy's announced that it's testing out a new mobile service that lets...

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Amazon says Prime Day was company’s biggest sales day ever

The company’s second annual summer sales event surpassed customer orders from Prime Day 2015 by more than 60% worldwide and more than 50% in the U.S.

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Hands-on with Walmart Pay: The retailer's answer to Apple Pay is a pleasant surprise

The company's app-based payment system for in-store purchases isn't perfect, but it's nearly delightful.

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Robots go the extra mile to deliver restaurant orders

The robots are coming, and they're bringing dinner.

iot retail internet of things

How the internet of things is revolutionizing retail

The world of retail may never be the same, thanks to the internet of things (IoT) and its network of connections linking the physical and digital worlds in an ecosystem of computers, smartphones, stores, vehicles, wearables and more.

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Visa moves to streamline chip-card processing certifications

After months of frustrating delays for U.S. merchants that have been required to roll out payment systems that accept new, more secure computer chip credit and debit cards, Visa announced a series of remedies.

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