Retail

Retail news, analysis, research, how-to, opinion, and video.

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My future roads paths businessman

CIOs need to plan and prepare for disruption

A recent survey indicates that a number of CIO’s don’t think their industry is facing the prospect of disruption, meaning they're not preparing appropriately. Disruption is a reality, you must prepare and adapt.

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Why Johnnie Walker joined the Internet of Things

With the help of printed electronics and an Internet of Things smart product platform, beverage giant Diageo is equipping its Johnnie Walker Blue Label whisky with smart bottles.

walmart

Walmart's testing a $50 Amazon Prime competitor

Walmart reportedly plans to take on Amazon this summer with an invite only trial program that offers unlimited free delivery for a low annual fee.

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Home Depot wants to start accepting Apple Pay

The Home Depot is aiming to the largest retailer yet to support Apple Pay, as long as it can cut a deal with Apple.

Insider Insights: Retail CIO talks tech trends (video)

CIO.com's Lauren Brousell chats with Chico's CIO Eric Singleton about its digital retail theater project, how it finds top tech talent, IT challenges and more.

mobile payments

Best Buy remains in MCX group despite move toward Apple Pay

Best Buy said Tuesday that it will support Apple Pay mobile payments while remaining a member of the MCX group of retailers that is pushing an alternate pay system called CurrentC

Starbucks hit by major computer failure

Stores appear to be affected across the country, with some giving out free drinks

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Target's under-stocked sale: Lessons not learned

In retail—and especially in E-Commerce—there's a nuanced distinction between having a very popular sale and arranging for far too little merchandise. It's like those hold recordings that say the lengthy hold time is because of high...

apple store

Apple retail chief rebuts showroom strategy speculation

Apple retail chief Angela Ahrendts has told store employees that the online-only sales of the Apple Watch and new 12-in. MacBook were a "unique situation" that would not become the new norm for the company.

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Are Apple's retail employees being treated fairly?

Do Apple's retail employees get the same treatment as its corporate employees? Some retail workers are frustrated and upset about their experiences in Apple's stores.

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Apple gets serious about online ordering push

Apple's head of retail is apparently serious about pushing customers to order online: There are no new MacBooks available for pickup at the company's brick-and-mortar stores.

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Sprint opens stores within 1,435 RadioShack locations

Sprint on Friday will open retail operation in 1,435 RadioShack stores that were recently acquired by General Wireless as a result of a RadioShack bankruptcy action.

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Tokenization would not have prevented most retail breaches

Tokenization, where credit card numbers and other sensitive data is replaced by random characters, can be a secure alternative to encryption in many cases -- but would not have helped in the majority of retail breaches over the past...

Oracle bolsters Retail Cloud with new services

It added six offerings to the Micros retail technologies it acquired last year

apple store

Apple stores: For show or sales?

Apple's decision to cater to Watch buyers with reservation-only sales and in-store appointments worried one retail analyst, who wondered whether it signals a sea change in how the company leverages its nearly 450 outlets.

Apple Pay rival CurrentC coming in mid-2015

The payments platform operated by major US retailers is testing Bluetooth and barcode technologies

Confusion but hope as US faces payment revolution

In six months, new card regulations could usher in greater acceptance of Apple Pay and its competitors

RadioShack update: User data is safe for now, while Sprint co-branding is in the works

The user data could still be sold someday, though, and the union of two troubled companies may or may not pay off. Stay tuned as the drama unfolds!

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