Retail news, analysis, research, how-to, opinion, and video.


Nordstrom's Use of APM Lets it Identify App Performance Issues in Minutes vs. Days

Application performance is critical in most organizations, but it is particularly vital when it comes to the booming world of online retail. Nordstrom uses Dynatrace Application Performance Management tools in development all the way...

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Let’s Not Make Patent Trolls Stronger

Bill proposed by National Retail Federation wouldn’t shut them down, and it might simply legitimize them.

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Report Analyzes Amazon's Dynamic Pricing Strategy

Amazon wants you to think it always has the cheapest prices on the products you plan to buy. A new report, however, proves that isn't the case and provides details on how Amazon picks its prices for certain types of products.

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How to Be an Effective Omnichannel Retailer

Becoming an omnichannel retailer brings new challenges as customers expect their mobile and social interactions to be increasing faster and more engaging. Top executives from Macy’s, Lowe’s and The Limited share their experiences and...

IBM: Retail Attacks Down, But When They Hit Cyberattackers Get More

In 2014 unauthorized access via Secure Shell Brute Force was most trendy attack; Shellshock as well as POS malware such as BlackPOS, Dexter, vSkimmer, Alina and Citadel were also prevalent.

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Retailer Takes Control of Its Cloud

Chico's curbs its use of Amazon Web Services to get more say in how servers are tuned and configured with smaller provider called Contegix.

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Is EMV the Silver Bullet to Credit Card Fraud?

Your holiday shopping experience will be different next year, because by October 2015 most retailers in the U.S. will have switched to accepting the chip-in-a-credit-card-based EMV standard (which stands for Europay, MasterCard and...

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Apple Reopens Russian Online Store After Boosting iPhone 6 Price by 35%

Other Apple hardware sold on the company's Russian online store was also priced much higher than their equivalent numbers in the U.S.

Apple Shutters Russian Online Store as Ruble Plummets

Apple's online store for Russian customers was offline all day Tuesday after the U.S. company shut down the mart because of the ruble's plunge.

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Phishing Spam Gets 'Big Box Retailer' Holiday Makeover

Spam phishing emails have been updated for the holidays, with new themed emails pretending to update users on their order status from Costco, Target, Walmart, Walgreens, and Home Depot

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Retailers Must Not Ignore Security Alerts, Court Says

In what some are calling a "game changer," a Minnesota federal court held Target liable earlier this month for data breach losses because the company had ignored its own security alerts

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Walmart Slashes iPhone 6, iPhone 6 Plus Prices

The new Apple iPhone 6 Plus phablet was nowhere to be found among all the blockbuster Black Friday and Cyber Monday deals last month, but Walmart has surprised this week by announcing a deep discount on the smartphones through...

Cisco sees a data analytics fortune at the edge of the network

The company is packaging analytics solutions for networks of connected devices


Getting in Customers’ Faces

When retailers use IT analytics to get close to their customers, they need to do it the right way.

Bebe Stores says credit card data hacked

The retail chain becomes the latest to suffer theft of customer payment card information

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Report Highlights Discrepancy in Retailer Call-Response Time

If you called Newegg, Best Buy or GameStop on Black Friday or Cyber Monday, you likely waited a very long time. A market research firm spotlighted the retailers with the quickest phone call response times and called out the ones that...


Omega and Other Luxury Watch Brands Target Knock Off Smartwatch Faces

After battling counterfeit watches for decades, luxury brands decide to play watch face whac-a-mole.

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12 Point Smartcard Checklist for Merchants

Just about a year from now, retail merchants who currently accept only magnetic stripe payment cards will have to start accepting chip-based smart cards as well.

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Tech and Exec Disasters Put J.C. Penney in a Bind

J.C. Penney's moves in the last few years stand as prime examples of how not to manage, how not to implement technology and how not to respond to looming business threats.

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