Social Enterprise

Social Enterprise news, analysis, how-to, opinion and video. | CIO

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Why Slack should worry about Facebook, Microsoft and Google

The market for enterprise messaging and collaboration apps is bigger and more crowded than ever before. Experts tell CIO.com why the market is bustling now, where it’s heading and why Slack now faces stiff competition.

Slack CEO Stewart Butterfield.

Slack CEO describes 'Holy Grail' of virtual assistants

Stewart Butterfield wants to build a super bot that retrieves and correlates information from any enterprise application to find employees answers to sophisticated questions.

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Do you need a digital brand manager?

A new research report shows that the role of digital brand manager is increasingly important for today's IT organizations. But what is a digital brand manager and why do you need one?

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Why you need to create a social media policy

Social media can be a distractions at work, but it's not always a bad thing. Help your employees use social media to network, connect and learn from others in the industry.

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Will Facebook Workplace help or sideline workers?

Facebook is about to find out if its new enterprise-focused collaboration tool can thread the needle between social tool and social disturbance in the office.

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Facebook at Work (finally) launches as 'Workplace'

Facebook already owns consumer social networking, and with its new Workplace service, it’s clear it wants the enterprise, too. The new offering will feel familiar to Facebook users but will also remain separate from company's consumer...

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Can Facebook really do enterprise collaboration right?

Facebook is about to enter the business collaboration market, and though the space is crowded, the opportunity for Facebook at Work is clear — but the company must earn trust in the enterprise.

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Facebook Marketplace takes on eBay, Craigslist

Facebook today unveiled Marketplace, a service for mobile users who want to buy and sell items while using the social networking app.

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A pre-launch history of Facebook at Work

Facebook is about to release its much-anticipated business collaboration service. Here's a look back at the last 20 months of Facebook at Work's growing pains, partnerships, pilot programs and delays.

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LinkedIn Learning puts Lynda.com to work

LinkedIn this week integrated Lynda.com’s vast training library into its main site. The new LinkedIn Learning service is available to all premium subscribers, and the company says an enterprise-focused version is also on the way.

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How to use Facebook Live for business

Video experts and social media marketers share their tips for how small businesses can attract and engage customers using Facebook’s live streaming service.

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Microsoft may finally have its Slack killer

Despite a varied portfolio of collaboration services, Microsoft is still struggling to field a strong competitor to enterprise group messaging apps like Slack and HipChat. That may be about to change, according to a report from...

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Social media gives customers power (and water)

After struggling for weeks to connect with the local water provider and fielding a shut-off notice, one carefully worded ping on social media yielded results within an hour.

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How and why to verify your Twitter account

You can finally request that coveted blue verified Twitter badge that has eluded you for seven years. Here’s why and how you should get verified and let your followers know you are the real deal.

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CIOs question value of Microsoft’s LinkedIn buy

More than a month after the news of the massive acquisition broke, some CIOs are still wondering exactly what Microsoft is getting in the $26.2 billion deal.

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LinkedIn adds Gmail, CRM integration to Sales Navigator

LinkedIn looks to boost its appeal to sales professional with the first update of its two-years-old Sales Navigator product.

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With Minnesota shooting, power of live streaming takes center stage

Live streaming, a technology that has been around for years, became white hot this week after it was used to capture the aftermath of the fatal shooting of a black man by a police officer in Minnesota.

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Business collaboration a hidden motivation in Microsoft, LinkedIn deal

Enterprise collaboration has never been a strong suit for LinkedIn, but that could change if Microsoft has its way. A combined LinkedIn and Microsoft could help professionals both find jobs and improve workplace productivity.

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