Social Media

Social media news, analysis, research, how-to, opinion, and video.

Use Uber? Snapchat? Google Maps? Now Twitter knows

Twitter will ping people's phones to see which other apps they have

Twitter, in time for the holidays, puts digital coupons in your feed

The tool requires people to store their payment information with Twitter

Slack now letting employers tap workers' private chats

The company hopes to attract more businesses with the optional feature

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How to Make Sense of Facebook's Marketing Policies

Facebook says it knows its marketing policies are confusing. In an attempt to clarify, a Facebook policy manager recently broke down some of the specific guidelines and explained how the rules apply to promotions, 'Likes,' donations...

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7 Ways to Use Social Media to Attract Holiday Shoppers

Marketing and social media experts share their tips on how to use social media to get people talking about – and buying – your products this holiday season.

Uber, facing public backlash, will rethink privacy

The company is working with a DC law firm to assess its policies

Twitter’s tweet-sharing is first small step in larger messaging revamp

The network promised a lot of great changes are coming to direct messages in the next year. The first is here.

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How Twitter Helps 'Serial' Podcast Grow Its Audience

Twitter's director of ad research explains how his company is helping the popular 'Serial' Internet radio show gain exponential momentum every week, while rapidly growing its audience.

Yahoo dethrones Google as default Firefox search tool

Yahoo said the five-year deal will widen its reach, but it's unclear by how much

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Top Tech Turkeys of 2014

This Thanksgiving, just be thankful you aren’t associated with any of these people.

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9 New Twitter Features and Tweaks Coming in 2015

Coming soon to a Twitter timeline near you, these nine new features, which are expected to roll out during the coming year, put a new focus on video, direct messaging, alerts and notifications, and more.

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Facebook’s New Groups App Helps You Separate Your Friends

The social network has launched a Facebook Groups app designed to help people share more easily with all their groups.

Now you can search every tweet that was ever sent

Twitter's search now indexes all publicly posted tweets since 2006

WhatsApp adding end-to-end encryption to message service

Even Mark Zuckerberg, in theory, can't read your messages

Huddle Claims 'Facebook at Work' Won't Be Suitable For Enterprise

Facebook at Work would allow users to chat to colleagues and collaborate on documents

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IBM Taps Twitter's Data to Drive Business Insights

IBM and Twitter say they will 'change the way business decisions are made' by pairing Twitter data with IBM's analytics tools and new apps for the enterprise. But CIOs won't buy in until the two companies can bring structure and...

social networking enterprise

Facebook May Be Building Social Network for the Enterprise

Facebook may be expanding from a social website where users share photos of their favorite sandwiches and pets, to a network focused on business users.

Facebook work collaboration tool makes sense, but could be another distraction, analysts say

The tool is in early-stage testing

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'Facebook for Work' to Take on Yammer and Slack

There's no shortage of enterprise-centric Facebook facsimiles, but now Facebook itself may be looking to enter the fray.

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Is Enterprise IT a Social Media Leisure Suit?

In order to have street cred with the business, enterprises can't afford to jump on the social media train at the wrong stop.

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