Software as a Service (SaaS)

Software as a Service (SaaS) news, analysis, research, how-to, opinion, and video.

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Understanding Microsoft’s cloud application platform

Microsoft’s ambition for its new Dynamics 365 cloud CRM and ERP service is broader than just creating a subscription service from its on-premises business tools.

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Why CIOs are embracing SaaS ID management

Single sign-on software, which federates access to corporate applications, is helping CIOs meet their goal of making employees more efficient without sacrificing security.

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A Cisco-Salesforce deal means collaboration will come to you

Cisco will integrate its cloud-based Spark communication system and WebEx conferencing service into elements of Salesforce, one of the most widely used enterprise productivity platforms.

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Q&A

Cisco CEO Robbins: Wait til you see what’s in our innovation pipeline

Analytics, collaboration and security key to addressing hyper-distributed data centers and networks, Cisco CEO Chuck Robbins says.

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What is a sales engagement platform anyway?

Much of the front office has been automated, including customer relationship management and marketing. But sales itself has been adrift in business process automation. Sales engagement platforms are beginning to remedy that situation...

Cloud

Microsoft Dynamics 365 won't come cheap, leaked details suggest

Microsoft's upcoming Dynamics 365 cloud software promises a one-stop shop for ERP and CRM, but its modular convenience could come at a considerable cost, with strong incentives to sign up for bundle pricing.

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Google’s Apigee buy validates API economy

Google’s $625 million acquisition of the leading API management platform provider validates CIOs’ plans to use APIs to build out digital businesses.

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Need to build a customer community? This new Salesforce tool can help

Engaging customers is an ongoing challenge for companies large and small, but Salesforce has been working to make it easier. On Thursday, the CRM giant took its efforts a big step further.

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Okta's API access product targets the trend toward services

Okta has changed key parts of its product portfolio to attract new users to its corporate identity management and access control platforms. The startup is launching a new API access management product and revamping its provisioning...

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Okta partners with Google to secure cloud identities

Okta and Google have announced a partnership aimed at getting enterprises to secure their users' identities in the cloud.

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Nintex Hawkeye makes workflow analytics one step easier

Nintex has been in the business of providing software to automate corporate workflows for years. In July, the company introduced an analytics package, called Hawkeye, that lets workflow professionals measure their effectiveness. Over...

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Google Apps training courses help IT pros build skills

IT professionals, educators and users can all benefit from this set of online Google Apps training courses and certification programs.

Data

Why today’s marketers need data

Data is marketing's most precious commodity -- now marketers need to leverage it.

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The year of cloud ERP

IT and business users have come to understand the cloud's capabilities and value proposition.

Strategy, execution, success

New Breed of Software Market Leader Has Six Traits

The environment, health & safety (EHS) software market is hot this year. Six deals announced in the first half of 2016 total $750 million to $1 billion. With all of this investment in the market, which companies will take the money...

cloud security

CASB delivers must-have protection for your SaaS apps

NetSkope edges CipherCloud and Bitglass in test of three ingenious and powerful cloud access security brokers.

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SaaS risks come into focus

Sometimes, security risks are hiding in plain sight.

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Why Salesforce just bought this ex-Facebook CTO’s startup

Hard on the heels of its Demandware acquisition in June, Salesforce on Monday confirmed it is acquiring cloud collaboration software maker Quip.

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