Software as a Service (SaaS)

Software as a Service (SaaS) news, analysis, research, how-to, opinion, and video.

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Qualtrics invades the enterprise with its customer experience software

The Utah-based tech unicorn is 15 years old and has been quietly racking up an enterprise customer base that any startup would be envious of, so how did it get there and what's next?


NetSuite launches spate of ERP products and features

NetSuite launched a unified cloud service called SuiteSuccess and HR product SuitePeople at SuiteWorld 2017.

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Microsoft finds another use for LinkedIn with CRM integration

Microsoft is wielding LinkedIn against Salesforce in the battle for the CRM market. Starting Tuesday, salespeople will get LinkedIn Sales Navigator data alongside other information in the Dynamics 365 Sales dashboard.

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Open Media Project increases government transparency with technology

Real politics and law making isn’t riveting nor easy to follow. Long debates and votes scheduled at varying times make government hard to follow. How can the public stay abreast of legislation on issues that matter to them with...

G Suite vs Office 365 - What's the best office suite for business?

Microsoft and Google's productivity suites offer excellent applications, storage and user interfaces, but which is best for business users 2017?

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Microsoft commits to twice yearly updates to Windows 10, Office 365

Microsoft is offering IT pros some new guidance on when they can expect major feature updates for Windows 10, Office 365's client applications, and System Center Configuration Manager.

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MongoDB database as a service offering goes global

MongoDB's Atlas database as a service offering is now available in 14 Amazon Web services regions, giving users around the globe the capability to co-locate the operational database service near the applications it powers.

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SnapLogic's AI simplifies enterprise software connections

SnapLogic wants to make it easier for users of its enterprise software integration platform to connect components of their business systems. The company unveiled a new feature on Tuesday that uses machine learning to suggest what...

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Oracle adds attention analytics to its data cloud with Moat buy

Oracle's online advertising analytics platform will soon know even more about what you are watching, where and when: The company has agreed to buy Moat, which aims to track how much attention consumers are paying to online media.

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Microsoft buys former employee Charles Simonyi’s Intentional Software

Serial space tourist Charles Simonyi is returning to Microsoft to help it develop Office 365's team productivity capabilities

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Avoid ambiguity when writing requirements for software purchases

Ambiguous requirements can lead to purchasing software that doesn't meet expectations. Here are some simple techniques for avoiding ambiguities in your requirements.

IBM Watson

Bringing consumers back into the fold

IBM has mostly abandoned the consumer segment over the past decade and a half. It no longer sells endpoints to individuals. But it does provide cloud services consumed by individuals. The Weather Company, which IBM bought in early...

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The path to IT shared services and standardization

Valmont Industries’ CIO, John Kehoe, discusses how taking an enterprise view allows IT to be more strategic.

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Taming the SaaS security wilderness

As rogue applications proliferate, the need to protect corporate data requires new tools.

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How Procore brought the cloud to the $10 trillion construction industry

Construction is one of the biggest industries on the planet, yet still relies heavily on pens and clipboards. This cloud startup has done more than any other company to change that.

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G Suite vs. Office 365 cloud collaboration battle heats up

Microsoft's Office 365 has a big lead, but Google is quickly repositioning G Suite for business and winning some big customers. Who will come out on top in this rapidly evolving market?

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Subscriptions are more than just flipping a switch

Software-based business is here to stay. Staying agile is key to adopting new models in an increasingly subscription-based world.

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Microsoft OneDrive slowness irks Linux users; Netflix supports Linux on Firefox

In this week’s open source wrap, Linux users faced performance issues with Microsoft’s online services, Netflix went official with Linux support, and Gnome introduced night mode to the Linux desktop.

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Data the key ingredient for restaurant chain success

ArrowStream’s OnDemand software gives CraftWorks Restaurants and Breweries a full view of its supply chain data, helping it reduce food costs.

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