Software as a Service (SaaS)

Software as a Service (SaaS) news, analysis, research, how-to, opinion, and video.

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Business users get live chat in Office Online

Microsoft's attempts to catch up with Google in the online collaboration space took a step forward Wednesday, when the company announced that it's adding live chat to Office Online. so that people can discuss documents stored in...

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This site aims to be the Yelp of the SaaS world

Online reviews have already transformed the way people choose everything from restaurants to respiratory therapists, and now SaasGenius wants to do the same for enterprise software in the cloud.

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Quip is taking another swing at Excel with better spreadsheet features

Quip, a Silicon Valley startup that's taking on the giants of the productivity software market, announced a major update to its spreadsheet capabilities Wednesday that's aimed at bringing its service more in line with Microsoft Excel. ...

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Microsoft and SAP deepen partnership with Azure and Office integrations

SAP and Microsoft have expanded an existing partnership to offer new products to users of the Azure and Office 365 cloud services, focused on better integrating the two companies' offerings.

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How the IoT keeps Ben & Jerry’s ice cream safe

Smart technology such as temperature sensors help Udder Ventures keep freezers at its Ben & Jerry's franchises running and prevent ice cream meltdowns

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Slack has hired away a new engineering chief from Pinterest

Slack, the fast-growing workplace collaboration startup that has captured wide attention, has hired Michael Lopp to be its new Vice President of Engineering.

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Why the former CIO of Gap moved from clothes to cloud

After spending the past year investing in and advising a handful of retail and SaaS startups, Tom Keiser is again donning his CIO hat for Zendesk, a rising customer service software maker.

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Microsoft's fascinating GigJam service is open to anyone who wants an invite

Anyone can get into the private beta of MIcrosoft's new GigJam productivity service, which is aimed at helping teams of people collaborate in real time over the Internet, the company announced Thursday.

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It’s 10 p.m. — do you know what your APIs are doing?

Do you know what cloud services and APIs your systems are relying on? And do you know how to tell how reliable they are, and whether your vendor’s service level agreement (SLA) covers the performance you need?

How hardware builds two-sided markets in the Internet of Things

"Software is eating the world" but hardware is the key to building two-sided markets, also called platform business models, in the Internet of Things. Application software facilitates monetization, but consumers and producers are...

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Box launches a product just for government users

Box is launching a new offering aimed squarely at government customers in an attempt to get more public agencies to use its file storage and collaboration service.

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Google Slides makes it easier to talk back to presenters

Google is trying to save presentation audiences from having to sit through long rambling questions with a new feature it added to its Slides software on Wednesday.

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Google buys Synergyse to teach customers how to use Apps

Google announced Monday morning that it has acquired Synergyse, a startup that offered businesses a guided tutorial for Google Apps.

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New Microsoft beta lets workers build their own apps without coding

Microsoft announced Friday that it's opening up its PowerApps app creation service to the world, after a private beta period that began last year.

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The post-acquisition blues

The company calls in our manager to take a look around at a small software company it’s acquiring — after the deal has been signed.

Decision

What kind of ERP solution do you seek, Mr. Right or Mr. Right Now?

When evaluating a new ERP system, companies have a hard choice to make. Do you they want something that can satisfy their needs best right now or are they looking for solutions that will grow with them long term and meet needs that...

marketing automation

Why marketing technology will make or break careers

Datorama CSO, Katrin Ribant, discusses the importance of marketing technology (MarTech) and its impact on the modern-day marketer. As today's MarTech environment is exceedingly complex, Ribant posits that understanding, or choosing...

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New Azure tool helps IT tame SaaS apps

Microsoft Cloud App Security reveals shadow IT and authorized cloud app usage, along with security controls to manage access

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