Software as a Service (SaaS)

Software as a Service (SaaS) news, analysis, research, how-to, opinion, and video.

Salesforce's Desk.com steps up its global focus

Targeting SMBs, the customer-support app now speaks more than 50 languages

Think you know your competitors? This tool helps uncover some you don't

GinzaMetrics updates its competitive intelligence suite with a feature focused on finding new foes


Heroku Enterprise Launches, Bringing Salesforce's App Platform to the Business

Today, Salesforce introduces Heroku Enterprise, which takes the core platform-as-a-service and adds more features to make it accessible to the enterprise. 

New SAP cloud app targets finance professionals

Built on Hana, this application aims to give CFOs and other planners a consumer-like experience

Microsoft moves Intune to a monthly update schedule

The Intune administrative management service now includes greater support for non-Microsoft clients

Microsoft updates cloud-based SQL Server to simplify management

The updates are aimed at companies that choose to run SQL Server on a virtual machine on Azure

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HoloLens: Abracadabra! Microsoft Unveils a Great Distraction

Microsoft invited all of us to ooh and ahh at the introduction of HoloLens. But pay no attention to what the company’s other hand is doing with Windows as a Service.

From Fra Burmeister og Wain's Iron Foundry by Peder Severin Krøyer fire manufacture worker industry

Review: IBM Bluemix Bulks Up Cloud Foundry

IBM's full-featured PaaS wows with Watson and an amazing array of services, but many are not yet ready for prime time

Microsoft adds boards feature to Delve to ease content organization

All employees can create and add to a board, but they can only view content that they have permission to access

Google and Avaya to bring Chromebooks and WebRTC to call centers

It's the first of 'many' future joint offerings from the companies

Knowledge Vault helps CIOs stay in control of cloud-based email and storage

Its Microsoft Azure-based analytic-as-a-service platform is generally available

HP rolls data analysis tools into the cloud

Online versions of HP Vertica and IDOL will be available as cloud services in 2015

DT and Informatica service links cloud, on-premises apps, data

The data orchestration service is aimed at companies with hybrid computing environments

Adobe can now send customized messages to beacon apps

The company is hoping its customers will use analytics features to prevent messaging fatigue

Amazon promises a mightier MySQL with Aurora release

Aurora combines the high performance of commercial databases, with the familiarity of MySQL

European startups are offering developers new ways to test code and apps

TestCloud mixes crowd and automated testing, while Codacy lets users write their own code tests

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MBaaS Shootout: 5 Clouds for Building Mobile Apps

AnyPresence, Appcelerator, FeedHenry, Kinvey, and Parse share plenty of common ground, but two stand apart

Office 365 admins get spreadsheet search help

The new capabilities are aimed at companies struggling to manually maintain a comprehensive inventory of critical spreadsheets

IBM sends Cognos, SPSS to the cloud

IBM continues to migrate its portfolio of enterprise software to the cloud

Google enlists PwC to push Apps, Android, cloud computing to businesses

PwC will also roll out Apps to 45,000 staffers in the US and Australia

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