Software

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What is ERP? Definition and FAQs

ERP combines software systems from departments like finance, human resources and warehouse management into a single, integrated software program that runs off a single database so that the various departments can more easily share...

CRM

What is CRM? Definition and FAQs

Customer relationship management (CRM) is a strategic process that will help you better understand your customers’ needs and how you can meet those needs and enhance your bottom line at the same time. CRM systems link up all the ways...

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The hidden costs of poor software purchasing exposed!

Many companies think they know how to purchase software when they have little idea of the process! This article looks at 3 places where money is squandered

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Workflow automation: How printers are solving the paper problem

Incorporating paper-based processes into digital workflows may no longer be a roadblock to full automation.

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Enterprise software fuels IT spending as CIOs become builders again

Companies are refreshing enterprise software platforms for the cloud era and stitching together new systems to support digital business projects, triggering an uptick in IT spending worldwide.

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Don’t let a lousy worker experience cripple your customer experience

Marketing and digital teams have little trouble shaking free the budget to build new apps and software services for external customers. But what happens when a line-of-business manager asks for more money to upgrade workforce...

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15 famous ERP disasters, dustups and disappointments

It's no wonder ERP has such a bad reputation: The history surrounding the complex and expensive enterprise software market is packed with tales of vendor mud-slinging, outrageous hype and epic failures.

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Samsung Bixby: Hands on with the AI assistant

Is Samsung Bixby smarter than Google Assistant? In some ways, yes.

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The product owner is king

For building valuable software, the product owner is the king of delivery. The product owner determines the efficiency of the product delivered and the benefit to end users. Do not undervalue the importance of a product owner at risk...

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What are containers and why do you need them?

Containers are a solution to the problem of how to get software to run reliably when moved from one computing environment to another. Here's what you need to know about this popular technology.

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What is software-defined networking (SDN)?

A graphical look at the technology behind software-defined networking.

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You can't build enterprise AI if you suck at data & analytics

Executives are anxious to jump on the AI bandwagon, but many organizations lack the requisite data & analytics infrastructure or executive culture to build production machine learning systems.

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Can innovation help curb medical mistakes?

Innovative technologies focused on reducing medical mistakes are showing progress.

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Digital Ecosystems: Do Not Do It Alone!

Digital ecosystem strategies allow companies to leverage their strengths, mitigate their weaknesses, and pursue network effects – but to make these strategies work, enterprises must embrace a simple mantra: "Don't do it alone!"

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Cloud API integration platforms make the digital economy work

Open API platforms and frameworks are essential for expediting successful application development, deployment and integration in the digital economy.

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WWDC 2017: Our Top 3 Predictions

Here's what you can expect to be announced during the WWDC keynote on Monday, June 5.

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ServiceNow's Intelligent Automation hints at a smarter, more productive workplace

ServiceNow's Intelligent Automation Engine gives an early look at how machine learning will change the workplace for the better.

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How can Apple make iOS 11 upgrade-worthy? | The iPhone Show

Apple is unwrapping iOS 11 next week at WWDC, and here are 3 features we’re dying to see.

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