BlueJeans customers will be getting improved call quality, thanks to a new partnership the company unveiled Tuesday. Dolby is working with the videoconferencing company to improve call clarity for people using its service.
State, federal, and local government agencies need to keep important records (including digital communications) for a long time, to stay in compliance with public records laws, open meeting, Freedom of Information Act (FOIA), and
Taking on incumbents like Cisco, Avaya, Microsoft and Google, Amazon today announced Chime, a cloud-based unified communications as a service application that the company says brings a fresh approach to online conference calls and...
On Monday, AWS announced the launch of Amazon Chime, a new service that’s designed to compete with the likes of WebEx, Skype for Business and GoToMeeting. It’s a powerful swing at some very entrenched enterprise software players by...
Customer solutions are about providing the right solution in the moment.Make the customer buying experience simple, personalized and engaging. It is time to digitally transform the customer experience. Glimpse the future of customer
All it takes is a $20 dangle and some patience, and an attacker can listen into a company's pager communications -- including transcribed voice mail messages and dial-in instructions for conference calls
Whether on premise or in the cloud, an end-to-end customer engagement solution can maximize the value of every interaction by delivering consistent, personalized service the way the client wishes to communicate. This Q&A will answer
Network analytics services vendor Nysana has upgraded its offering to enable more granular and actionable user application performance, including across unified communications, software-as-a-service and customer business programs.
Today's new IP-based communications systems are designed with capabilities small and midsize businesses can use to attract more customers, expand operations, streamline routine customer transactions and much more. This whitepaper
It just became easier for HipChat customers to get some face time with each another whenever they want it. The company launched new group video calling functionality on Thursday that lets up to 10 other people share a virtual...