Unified Communications (UC)

Unified Communications (UC) news, analysis, research, how-to, opinion, and video.

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8 awesome (and sometimes free) conference call services

Conference call services want your business — even those that offer free plans — and their feature sets are getting better all the time.

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Can UC keep remote workers engaged?

For something that seems so simple in theory, unified communications can be hard to pull off in practice. But it might be the only thing helping to keep your distributed workforce engaged.

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Skype for Business finally makes its way to the Mac

Microsoft has launched a new beta of Skype for Business that runs on Mac, following its launch of a revamped work communication product last year.

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Mitel will buy Polycom for $2 billion in a tough enterprise communications market

Mitel's planned acquisition of phone and videoconferencing veteran Polycom for nearly $2 billion comes as the enterprise communications industry faces dramatic changes brought by mobility and cloud-based services.

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6 secrets to mastering Slack

Smarter communication isn’t magic. But with these tips, it’ll be hard to tell the difference

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Skype for Business will give businesses Surface Hub-like collaboration on a budget

Microsoft wants to help businesses bring their meeting rooms into the future of videoconferencing without spending a whole lot of dough with two new Skype for Business initiatives aimed at getting existing technology connected to its...

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Microsoft reportedly scrubbed an $8B bid for Slack

Slack's popularity reportedly piqued the interest of Microsoft, but the tech titan is currently focusing its efforts on Skype.

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Slack lets coworkers start ringing one another

Slack began rolling out a new voice calling feature to Slack teams that let people talk to each other one-on-one, or create conference calls for chat channels.

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Networking company name change madness is upon us

Tech companies LightSquared, Crittercism and ThinkingPhones are still around but no longer answer to those names.

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2016 mobility predictions: lose the notebook and desk phone

At this time of year, most of us are looking forward to what the New Year has to bring in terms of new technologies and opportunities. It’s not a coincidence that the annual consumer electronics gadget-fest in Las Vegas, CES, takes...

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Microsoft integrates Skype with Slack to simplify team video calls

Slack may be the darling of the group communication market right now, but there's one thing it's missing: voice and video calling. Microsoft is aiming to patch that up with a new integration between Skype and the popular messaging...

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Cisco's Spark grows into a phone and meeting platform for the cloud

Cisco Systems is reinventing its collaboration tools from the bottom up, turning the lowly Spark text-messaging app into a cloud-based platform that includes videoconferencing and the core features of an enterprise phone system.

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Microsoft's new premium Office 365 subscription for businesses is here

Companies that want almost all of the new features Microsoft is cramming into its Office 365 productivity service can now get them through a new subscription the company launched Tuesday.

all in one collaboration

Cisco acquires video collaboration company for $700M

Acano will help scale, hybrid delivery and interoperability, company says

AT&T a closer partner of NSA than previously known, Snowden docs show

A new analysis of documents leaked by Edward Snowden highlights massive surveillance efforts with special help from AT&T

Fiber-optic cable updates to improve Europe-Africa links

Both the ACE and WACS intercontinental cables have been upgraded

FCC requires consumer protections in telephone transition to IP

Carriers must get permission from the FCC if they discontinue or reduce voice services during the change

Huawei starts work on Guinea's first fiber-optic cable

The project will deliver 77 exchange points

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