Voice over IP (VoIP)

Voice over IP (VoIP) news, analysis, research, how-to, opinion, and video.

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announcing a free offer for skype meetings 1b

college campus

Higher ed network managers talk headaches and rewards

Institutions of higher learning can often feel like self-contained worlds of their own, and their wireless networks are much the same – subject to unique demands and rules, the campus network is a distinctive challenge for the IT pro....

skype for business Microsoft videocall

Skype for Business will give businesses Surface Hub-like collaboration on a budget

Microsoft wants to help businesses bring their meeting rooms into the future of videoconferencing without spending a whole lot of dough with two new Skype for Business initiatives aimed at getting existing technology connected to its...

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Slack lets coworkers start ringing one another

Slack began rolling out a new voice calling feature to Slack teams that let people talk to each other one-on-one, or create conference calls for chat channels.

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Microsoft buys communication startup Talko, will shutter service in 2016

The collaboration and voice chat app Talko announced Monday that it has sold to Microsoft, which will be rolling its technology and team members into Skype.

FCC requires consumer protections in telephone transition to IP

Carriers must get permission from the FCC if they discontinue or reduce voice services during the change

FCC looks to protect customers during voice switch to IP

Carriers would be required to give customers warning before retiring their copper-based networks, under an agency proposal

ACLU: NSA phone dragnet should be killed not amended

The recent USA Freedom Act doesn't go far enough in reforming surveillance, an ACLU lawyer says

Google Cloud and a Chromebook might be your next contact center

Avaya and Google have joined hands to help mid-sized companies give customer service

Alcatel-Lucent Enterprise's souped-up desktop phone has a 7-inch screen

It works well on its own, but can also be integrated with smartphones and tablets

As Wi-Fi calls come to smartphones, networks get ready to carry them

Software features from Ruckus Wireless are designed to help access points better handle voice calls

BT hopes to attract Web conference addicts with promise of better sound quality

BT is opening up its MeetMe with Dolby Voice conferencing service to new clients and countries

Conference calls a waste of time? In 1915, this one made history

The first transcontinental phone call took place 100 years ago between New York and San Francisco

Telephony vendor Mitel goes public with $540M bid for ShoreTel

The Canadian vendor said enterprise telephony is consolidating and it wants to be a consolidator

Skype appears to bow to Indian rules, ends in-country calls to local networks

Microsoft said local calls from Skype to landlines and mobile phones will stop from Nov. 10

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