The 2009 CIO 100 Winners: Showcasing the Transformative Power of IT-Business Innovation

The 2009 CIO 100 Winners: Driving Future Business Growth with Technology Innovation

How to Use This Chart:
Learn about the 2009 CIO 100 Award winners and their winning projects, and find the companies that interest you the most, with this interactive chart. Click on the tabs to sort the data according to location, industry or revenue as well as project type (the main technology used for the project), the primary business function it benefits and its impact. Click on the company name to get more details, including a description of the winning project and more about the technologies used.
Project descriptions by Simone Levien. Publication date: June 1, 2009
Company Location Industry Revenue (2008) Project Type Business Function Business Goal CIO
Eaton Corporation Cleveland, Ohio Manufacturing $15.4 billion VoIP Research & development/product development Financial Blausey
Raytheon Waltham, Mass. Aerospace/Defense $23.3 billion Databases Marketing Social Rhoads
Haggen Bellingham, Wash. Retail BI Inventory management Strategic/Competitive advantage Lewis
HCA Nashville, Tenn. Health Care BI Clinical operations Social Williams
Healthscreen Solutions Toronto, Ontario Health Care $20 million CRM Marketing Customer Ross
Herff Jones Indianapolis, Ind. Manufacturing $500 million Web Services Manufacturing Strategic/Competitive advantage Caldwell
Hess New York, N.Y. Mining/Oil/Gas $40.0 billion Consumer Asset management/maintenance Operational Steinhorn
Hofstra University Hempstead, N.Y. Education $314 million Virtualization Customer service/support Strategic/Competitive advantage Juckiewicz
IBM Armonk, N.Y. Business Services $103.6 billion Collaboration Research & development/product development Strategic/Competitive advantage Hennessy
Indiana University Bloomington, Ind. Education $112 million Open source Accounting & finance Social Wheeler
Infosys Technologies Bangalore, Computer Software $4.684 billion Virtualization Human resources Financial
IRS Washington, D.C., Government $11.3 billion Consumer Human resources Customer Milholland
J.R. Simplot Boise, Idaho Agriculture $5.0 billion Infrastructure IT operations Operational Parks
JetBlue Airways Forest Hills, N.Y. Transportation $3.4 billion SOA Customer service/support Customer Eng
Kent State University Kent, Ohio Education $400 million ERP Asset management/maintenance Strategic/Competitive advantage Mahon
Kenya Tea Development Agency Nairobi, Management Services $500 million BPM Manufacturing Operational GATABAKI
Lifespan Providence, R.I. Health Care $1.5 billion BI Research & development/product development Social Cotter
Lord, Abbett & Co. Jersey City, N.J. Financial Services BI Asset management/maintenance Strategic/Competitive advantage Radziemski
Marriott International Bethesda, Md. Hospitality $13.0 billion BI Accounting & finance Financial Wilson
Matson Navigation Oakland, Calif. Transportation $1.5 billion Architecture Supply chain/logistics Strategic/Competitive advantage Weis
Mazda North American Operations Irvine, Calif. Automotive Document Management Supply chain/logistics Strategic/Competitive advantage DiMarzio
Midland Memorial Hospital Midland, Texas Health Care $155 million Open source IT operations Customer Whiles
Mine Safety and Health Administration Arlington, Va. Government $336 million Network Accounting & finance Operational Fesak
Monsanto Company St. Louis, Mo. Agriculture $11.4 billion BPM Research & development/product development Strategic/Competitive advantage Cunningham
NACCO Materials Handling Group Fairview, Ore. Manufacturing $3.6 billion BPM Research & development/product development Operational Smith
NetApp Sunnyvale, Calif. Computer Hardware $3.3 billion ERP Manufacturing Operational Levinson
NetSpend Austin, Texas Financial Services $75 million BI Accounting & finance Strategic/Competitive advantage DeVoglaer
OhioHealth Columbus, Ohio Health Care $1.9 billion Virtualization Order processing/fulfillment Operational Krouse
Old Dominion Freight Line Thomasville, N.C. Transportation $1.5 billion Mobile Supply chain/logistics Operational Erdner
Pacific Coast Producers Lodi, Calif. Manufacturing $460 million RFID Inventory management Strategic/Competitive advantage Wtulich
Pacific Gas and Electric San Francisco, Calif. Utilities $13.2 billion CRM Customer service/support Strategic/Competitive advantage Lawicki
Pacific Northwest National Laboratory Richland, Wash. Government $881 million BI Accounting & finance Operational Johnson
Panasonic Corporation of North America Secaucus, N.J. Manufacturing $8.6 billion ERP Accounting & finance Operational De Oliveira
Pfizer NY, N.Y. Health Care $48.3 billion BPM Inventory management Operational Nossek
Pinnacle Technical Resources Dallas, Texas Business Services $190 million BI Supply chain/logistics Strategic/Competitive advantage Fowler
PNC Financial Services Group Pittsburgh, Penn. Financial Services $7.19 billion Consumer Research & development/product development Customer Dhanda
Preferred Care Partners Miami, Fla. Insurance $324 million Process Improvement Accounting & finance Operational Cormany
PricewaterhouseCoopers New York, N.Y. Business Services $28.1 billion Document Management Accounting & finance Operational Fulton
BayCare Health System Clearwater, Fla. Health Care $2.0 billion Security Customer service/support Social Jarrell
Best Buy Richfield, Minn. Retail $40.0 billion CRM Accounting & finance Customer Willett
Bethany Christian Services Grand Rapids, Mich. Non-Profit $62 million BPM Human resources Customer Kuyper
BMC Software Houston, Texas Computer Software $1.7 billion Virtualization Asset management/maintenance Operational Settle
BP London, Mining/Oil/Gas $284.0 billion Process Improvement Human resources Operational Deasy
BT Financial Group Sydney, Financial Services $280 million SOA Sales Strategic/Competitive advantage Forward
Cancer Treatment Centers of America Schaumburg, Ill. Health Care Architecture Customer service/support Customer Eckes
Carilion Clinic Roanoke, Va. Health Care $2.7 billion BPM Patient care, safety & efficiency Social Barchi
CitationShares Greenwich, Conn. Transportation $400 million Databases Operations Financial Hall
Con-way San Mateo, Calif. Transportation $5.04 billion Databases Freight movement Operational Barretta
Cross Country Automotive Services Medford, Mass. Automotive $346 million BI Customer service/support Customer Carbrey
CUNA Mutual Group Madison, Wisc. Insurance $2.85 billion BPM Marketing Strategic/Competitive advantage Roy
Dell Round Rock, Texas Computer Hardware $61.1 billion Portals Marketing Strategic/Competitive advantage Johnson
Discover Financial Services Riverwoods, Ill. Financial Services $5.7 billion BI Risk Management, Pricing, New Accounts Financial Schneider
District of Columbia Water and Sewer Authority Washington, D.C. Utilities $327 million CRM Asset management/maintenance Operational Lodhi
COCC Avon, Conn. Financial Services $59.499 billion Virtualization Customer service/support Operational Lockwood
District of Columbia Department of Public Works Washington, D.C. Government $159 million BPM Order processing/fulfillment Social Belak
Domino's Pizza Ann Arbor, Mich. Retail $1.5 billion Web Services Marketing Customer McGlothlin
Embry-Riddle Aeronautical University Worldwide Campus Daytona Beach, Fla. Education $72 million Collaboration Customer service/support Strategic/Competitive advantage Vasquez
FedEx Office Dallas, Texas Retail BI Manufacturing Operational Woodward
FINRA Washington, D.C. Financial Services $920 million Data Warehouse IT operations Operational Colburn
Firstsource Solutions Mumbai, Business Services $322 million Virtualization Asset management/maintenance Operational Dalal
GE Energy Atlanta, Ga. Manufacturing $29.3 billion ERP Inventory management Operational Seral
Genesys Health System Grand Blanc, Mich. Health Care $487 million Virtualization Accounting & finance Customer Stross
Applied Materials Santa Clara, Calif. Manufacturing $8.1 billion Collaboration Manufacturing Strategic/Competitive advantage Kifer
Array BioPharma Boulder, Colo. Health Care $28 million BPM Research & development/product development Operational Rizzi
Artist 2 Market Royal Oak, Mich. Retail/Wholesale/Distribution $1 million SOA Supply chain/logistics Strategic/Competitive advantage Skinner
AT&T Dallas, Texas Telecommunications $12.4 billion Collaboration Asset management/maintenance Operational Arroyo
Avago Technologies San Jose, Calif. Manufacturing $1.7 billion Consumer Research & development/product development Financial Rudy
Reed Technology & Information Services Horsham, Penn. Business Services BPM Accounting & finance Operational Ballai
Regent University Virginia Beach, Va. Education $72 million BI Marketing Operational Stewart
Reliance Life Insurance Company Mumbai, Insurance $573 million Collaboration Marketing Strategic/Competitive advantage Chandrasekaran
Restoration Hardware Corte Madera, Calif. Retail $700 million BPM Supply chain/logistics Operational Raina
Scotiabank Toronto, Ontario Financial Services $11.53 billion Operating Systems Sales Operational McKenzie
Scottrade St. Louis, Mo. Financial Services Infrastructure Customer service/support Customer Patterson
Sentara Healthcare Norfolk, Va. Health Care $3.0 billion BPM Customer service/support Operational Reese
Sigma-Aldrich St. Louis, Mo. Health Care $2.2 billion Collaboration Marketing Strategic/Competitive advantage Turza
Southern Company Atlanta, Ga. Utilities $15.3 billion BI Marketing Financial Blalock
Stork Craft Manufacturing Richmond, B.C. Retail/Wholesale/Distribution BPM Supply chain/logistics Strategic/Competitive advantage Jeremic
SunTrust Banks Atlanta, Ga. Financial Services $9.3 billion BPM Customer service/support Operational Sullivan
T-Mobile USA Bellevue, Wash. Telecommunications $19 million CRM Customer service/support Financial Strickland
Chester County Hospital West Chester, Penn. Health Care $190 million BPM Clinical care process management Social Hess
The Progressive Group of Insurance Companies Mayfield Village, Ohio Insurance $12.8 billion Operating Systems Research & development/product development Strategic/Competitive advantage Voelker
Tickets.com Costa Mesa,, Calif. Media SaaS Sales Operational Michalak
Tinker Federal Credit Union Tinker AFB, Okla. Financial Services $131 million Architecture Customer service/support Operational Woldum
Transplace Frisco, Texas Transportation BI Supply chain/logistics Customer Biddlecombe
Tulsa Technology Center Tulsa, Okla. Education $79 million Collaboration Research & development/product development, Strategic/Competitive advantage Moore
U.S. Joint Forces Command Joint Knowledge Development and Distribution Capability Norfolk, Va. Government $11 million Internet Government/Training Operational Willmann
U.S. Xpress Enterprises Chattanooga, Tenn. Transportation BPM Supply chain/logistics Operational Cleary
UniGroup Fenton, Mo. Transportation $2.0 billion Document Management Sales Financial Poppell
UPS Atlanta, Ga. Transportation $51 million Mobile Supply chain/logistics Operational Barnes
U.S. Army Armament Research Development and Engineering Center Picatinny Arsenal, N.J. Government BI Accounting & finance Financial Kovalsky
Vail Resorts Broomfield, Colo. Travel & Leisure $1.15 billion RFID Marketing Customer Urwiler
Vin Lux Fine Wine Transport Napa, Calif. Retail/Wholesale/Distribution $5 million ERP Accounting & finance Customer McIntosh
Wind River Systems Alameda, Calif. Computer Hardware $370 million BPM Research & development/product development Customer Fenton
Mondial Assistance USA Richmond, Va. Insurance $261 million SaaS Customer service/support Customer Cassidy
Wyeth Pharmaceuticals Collegeville, Penn. Health Care $22.8 billion BPM Research & development/product development Operational Keisling
XO Communications Herndon, Va. Telecommunications $1.43 billion CRM Marketing Strategic/Competitive advantage Geller
Youth and New Professionals Secretariat, Government of Ontario Toronto, Ontario Government Consumer Human resources Strategic/Competitive advantage Nicholl
Abilene Christian University Abilene, Texas Education $100 million Mobile Customer service/support Strategic/Competitive advantage Roberts
Allied North America Jericho, N.Y. Insurance $90 million Collaboration Asset management/maintenance Customer Schwartz
Anthony Marano Company Chicago, Ill. Agriculture $250 million Mobile Inventory management Strategic/Competitive advantage Nowak
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