The 2017 CIO 100 Winners: Delivering better business results

How to Use This Chart:
Learn about the 2017 CIO 100 Award winners and their winning projects with this interactive chart. Click on the company name to get more details, including a description of the winning project, the business goal, technologies used, and additional company information.
Project descriptions by Linda Rosencrance. Publication date: August 10, 2017.
Company Location Industry Business Function Business Goal CIO
Xylem, Inc. Rye Brook, NY Manufacturing Engineering, Sales, Supply Chain or Logistics Strategic Impact Nicholas Colisto
World Bank Group Washington, DC Nonprofit Asset Management or Maintenance, Marketing, Research & Development Operational Impact, Security & Risk Management, Strategic Impact Stephanie von Freideburg
Whirlpool Corp. Benton Harbor, MI Manufacturing Human Resources, IT Customer Experience J. Michael Berendsen
Wheels Inc. Des Plaines, IL Transportation Accounting & Finance, Asset Management or Maintenance, Human Resources Competitive Advantage Timothy O'Hara
VMware Palo Alto, CA Computer Software Customer Service or Support, Marketing, Sales Customer Experience, Financial impact Bask Iyer
Verizon Basking Ridge, NJ Telecommunications Customer Service or Support, IT, Sales Customer Experience Shankar Arumugavelu
Vail Resorts, Inc. Broomfield, CO Hospitality, Travel & Leisure Asset Management or Maintenance, Customer Service or Support, Marketing Customer Experience, Operational Impact Robert Urwiler
University of Oklahoma, The Norman, OK Education Other Operational Impact Loretta Early
United Airlines Chicago, IL Hospitality, Travel & Leisure Customer Service or Support Strategic Impact Linda JoJo
Turner Atlanta, GA Media (e.g. Publishing, Broadcasting, Advertising or PR) Sales, Other Customer Experience Karen Painter
TransUnion Chicago, IL Business or Management Services (including Consulting) Asset Management or Maintenance, Customer Service or Support, IT, Research & Development, Sales Competitive Advantage Mohit Kapoor
Tractor Supply Company Brentwood, TN Retail, Wholesale or Distribution IT Operational Impact Rob Mills
Toyota Motor North America Plano, TX Manufacturing Engineering Competitive Advantage Zach Hicks
Town of South Windsor, CT South Windsor, CT Government: State or Local (including Law Enforcement) IT Strategic Impact Scott Roberts
TGI FRIDAYS Dallas, TX Hospitality, Travel & Leisure Marketing, Research & Development, Sales Competitive Advantage Sherif Mityas
Synchrony Financial Stamford, CT Financial Services (e.g. Banking, broker and Dealers, Exchanges) Customer Service or Support, Marketing, Order Processing or Fulfillment Customer Experience Carol Juel
Sunmark Federal Credit Union Latham, NY Financial Services (e.g. Banking, broker and Dealers, Exchanges) Customer Service or Support, Sales, Other Strategic Impact Darryl Enfield
StubHub San Francisco, CA Sports & Entertainment Customer Service or Support, Other Customer Experience, Financial impact, Operational Impact Marty Boos
Sprint Overland Park, KS Telecommunications Customer Service or Support, Order Processing or Fulfillment, Sales Customer Experience, Operational Impact Scott Rice
SimpleTire Trevose, PA Retail, Wholesale or Distribution Accounting & Finance, Customer Service or Support, Marketing, Sales Competitive Advantage, Customer Experience, Financial Impact, Operational Impact Chiranjoy (CJ) Das
Siemens AG Munich, Germany Manufacturing Engineering, IT, Manufacturing, Research & Development Competitive Advantage, Globalization, Operational Impact, Strategic Impact Helmuth Dr. Ludwig
Seven Lakes Technologies Westlake Village, CA Mining, Oil or Gas Accounting & Finance, IT, Other Competitive Advantage, Financial impact, Operational Impact Bret Wiener
Service Benefit Plan Administrative Service Corp. Washington, DC Insurance Customer Service or Support, IT Competitive Advantage, Customer Experience Usha Nakhasi
Sedgwick Memphis, TN Insurance Customer Service or Support, Marketing, Sales Competitive Advantage, Customer Experience, Financial impact Jason Landrum
SATS Ltd. Singapore, Aerospace or Defense Contractor Supply Chain or Logistics Operational Impact Pauline Tan
San Francisco International Airport San Francisco, CA Government: State or Local (including Law Enforcement) IT, Marketing, Other Customer Experience Ian Law
Samsung Life Insurance / Customer Product Channel Seoul, South Korea Insurance Sales Customer Experience Janet Choi
Samsung Electronics DS Division Suwon, South Korea Manufacturing Manufacturing Competitive Advantage Stanley Kang
RR Donnelley Chicago, IL Business or Management Services (including Consulting) Customer Service or Support, Order Processing or Fulfillment, Supply Chain or Logistics Competitive Advantage Ken O'Brien
Recursion Pharmaceuticals, Inc. Salt Lake City, UT Healthcare (e.g. Medical Services, Pharmaceutical, Biotech) Other Other Blake Boregson
Plante Moran Southfield, MI Business or Management Services (including Consulting) Human Resources, Marketing, Other Operational Impact Paul Blowers
PITT OHIO Pittsburgh, PA Transportation Customer Service or Support, Order Processing or Fulfillment, Other Competitive Advantage, Customer Experience, Operational Impact Scott Sullivan
Parsons Pasadena, CA Government: State or Local (including Law Enforcement) Asset Management or Maintenance, Customer Service or Support, Supply Chain or Logistics Customer Experience Scott Carl
Owens Corning Toledo, OH Manufacturing Accounting & Finance, Inventory Management, Manufacturing Competitive Advantage Steven Zerby
NorthShore University HealthSystem Evanston, IL Healthcare (e.g. Medical Services, Pharmaceutical, Biotech) Research & Development Other Steven Smith
NewYork-Presbyterian New York, NY Healthcare (e.g. Medical Services, Pharmaceutical, Biotech) Sales Customer Experience Daniel Barchi
MRE Consulting, Ltd Houston, TX Business or Management Services (including Consulting) Customer Service or Support Operational Impact Ken Piddington
Monsanto St. Louis, MO Agriculture Research & Development, Supply Chain or Logistics Supply-Chain Impact James Swanson
Ministry of Labour of Brazil Brasilia, Brazil Government, Federal (including Military) Accounting & Finance, IT, Other Financial impact, Regulatory Compliance, Other João Sales
Micron Technology Boise, ID Computer Hardware Engineering, Manufacturing, Research & Development, Supply Chain or Logistics Competitive Advantage Trevor Schulze
Merck Manufacturing IT Whitehouse Station, NJ Healthcare (e.g. Medical Services, Pharmaceutical, Biotech) IT, Manufacturing, Supply Chain or Logistics Operational Impact Michele C Dalessandro
Memorial Sloan Kettering Cancer Center New York, NY Healthcare (e.g. Medical Services, Pharmaceutical, Biotech) Customer Service or Support Customer Experience, Operational Impact, Regulatory Compliance, Strategic Impact, Other Patricia Skarulis
Maven Warren, MI Transportation Marketing, Sales Customer Experience Gregg Hansen
Massachusetts Mutual Life Insurance Company Springfield, MA Insurance Order Processing or Fulfillment, Sales Other Mark Roellig
Lannett Company, Inc. Philadelphia, PA Healthcare (e.g. Medical Services, Pharmaceutical, Biotech) Accounting & Finance, IT, Manufacturing Operational Impact Robert Ehlinger
Land O'Lakes, Inc. Arden Hills, MN Agriculture IT, Marketing, Sales Strategic Impact Michael Macrie
Korea Electric Power Corp. Naju, Korea Utilities (Oil, Water, Gas, Electric) Customer Service or Support, IT Competitive Advantage Dongsub Kim
KeyBank Cleveland, OH Financial Services (e.g. Banking, broker and Dealers, Exchanges) Customer Service or Support, IT, Other Competitive Advantage, Customer Experience, Strategic Impact Amy G. Brady
Kaiser Permanente Oakland, CA Healthcare (e.g. Medical Services, Pharmaceutical, Biotech) Customer Service or Support Customer Experience Richard (Dick) Daniels
Johns Hopkins Medicine International Baltimore, MD Healthcare (e.g. Medical Services, Pharmaceutical, Biotech) Accounting & Finance, Customer Service or Support, Other Strategic Impact Fedor Vidal
John Muir Health Walnut Creek, CA Healthcare (e.g. Medical Services, Pharmaceutical, Biotech) Accounting & Finance Security & Risk Management Jon Russell
JLL Chicago, IL Real Estate Asset Management or Maintenance, Customer Service or Support, Sales Competitive Advantage David Johnson
Jet Propulsion Laboratory Pasadena, CA Aerospace or Defense Contractor Engineering, Manufacturing, Research & Development Financial impact, Operational Impact, Regulatory Compliance James Rinaldi
Intel Corp. Santa Clara, CA Computer Hardware Marketing, Sales Customer Experience Paula Tolliver
Infosys Ltd. Bengaluru, India Computer Software Accounting & Finance, Human Resources, IT Operational Impact Dheeshjith V. G.
IBM Research Yorktown Heights, NY Business or Management Services (including Consulting) IT, Research & Development Competitive Advantage, Customer Experience Lorraine Herger
Humana Inc. Louisville, KY Healthcare (e.g. Medical Services, Pharmaceutical, Biotech) Customer Service or Support, Other Customer Experience Brian LeClaire
Holyoke Medical Center Holyoke, MA Healthcare (e.g. Medical Services, Pharmaceutical, Biotech) Other Customer Experience, Financial impact, Other Carl Cameron
Herc Rentals Bonita Springs, FL Transportation Asset Management or Maintenance, Sales, Supply Chain or Logistics Customer Experience, Operational Impact, Strategic Impact Richard Marani
GulfMark Offshore Houston, TX Mining, Oil or Gas Accounting & Finance, Human Resources, IT Globalization Lee Johnson
GSK - US Pharma IT Philadelphia, PA Healthcare (e.g. Medical Services, Pharmaceutical, Biotech) Marketing, Order Processing or Fulfillment, Research & Development Customer Experience Matthew Lasmanis
Goldcorp Inc. Vancouver, Canada Mining, Oil or Gas Other Security & Risk Management Luis Canepari
FedEx Corporation Memphis, TN Transportation Customer Service or Support, IT, Supply Chain or Logistics Customer Experience Robert B. Carter
Federal Communications Commission Washington, DC Government, Federal (including Military) Customer Service or Support, IT, Other Other David Bray
Fabrinet Co., Ltd. Dublin, CA Manufacturing Engineering, IT, Manufacturing, Supply Chain or Logistics Competitive Advantage Raman Mehta
Eurpac Service, Inc. Dallas, TX Retail, Wholesale or Distribution Inventory Management, Marketing, Sales Competitive Advantage Mike Skinner
Equifax Atlanta, GA Computer Software Marketing, Research & Development, Sales Competitive Advantage, Strategic Impact, Other Dave Webb
Enercare Toronto, Canada Utilities (Oil, Water, Gas, Electric) Customer Service or Support, Marketing, Sales Competitive Advantage Irene Zaguskin
Eli Lilly and Company Indianapolis, IN Healthcare (e.g. Medical Services, Pharmaceutical, Biotech) Customer Service or Support, Marketing Customer Experience Aarti Shah
Eczacibasi Consumer Products Group Istanbul, Turkey Retail, Wholesale or Distribution Accounting & Finance, Sales, Supply Chain or Logistics Competitive Advantage, Customer Experience, Financial Impact, Operational Impact Hilmi Kocak
Dubai Police Dubai, UAE Government: State or Local (including Law Enforcement) Human Resources, IT, Research & Development Operational Impact Khalid Nasser
Dr Pepper Snapple Group Plano, TX Retail, Wholesale or Distribution Accounting & Finance, Marketing, Sales, Supply Chain or Logistics Other Tom Farrah
Discover Financial Services Riverwoods, IL Financial Services (e.g. Banking, broker and Dealers, Exchanges) IT, Sales, Other Strategic Impact Glenn Schneider
Direktorat Jenderal Pajak Republik Indonesia Jakarta Selatan, Indonesia Government, Federal (including Military) Accounting & Finance, IT, Sales Financial impact Iwan Djuniardi
Darden Restaurants Orlando, FL Hospitality, Travel & Leisure Marketing Competitive Advantage Christopher Chang
Dalian Wanda Group Beijing, China Real Estate Customer Service or Support, Sales, Other Customer Experience, Financial impact, Operational Impact, Strategic Impact Zhong Qian (Jennifer) Feng
County of Los Angeles Department of Public Social Services City of Industry, CA Government: State or Local (including Law Enforcement) Other Regulatory Compliance Michael Sylvester
Clorox Company, The Oakland, CA Manufacturing IT, Marketing Competitive Advantage, Customer Experience Manjit Singh
City of Boston Boston, MA Government: State or Local (including Law Enforcement) Customer Service or Support, IT Customer Experience Jascha Franklin-Hodge
Children's Hospital of Philadelphia Philadelphia, PA Healthcare (e.g. Medical Services, Pharmaceutical, Biotech) Other Operational Impact Kisha Hortman Hawthorne
Celgene Corp. Summit, NJ Healthcare (e.g. Medical Services, Pharmaceutical, Biotech) Engineering, IT, Research & Development Competitive Advantage, Strategic Impact, Other Richard Williams
CarMax Richmond, VA Retail, Wholesale or Distribution Other Customer Experience Shamim Mohammad
Cargo Chief Mountain View, CA Transportation Inventory Management, Order Processing or Fulfillment, Supply Chain or Logistics Customer Experience Abtin Hamidi
Cancer Treatment Centers of America Boca Raton, FL Healthcare (e.g. Medical Services, Pharmaceutical, Biotech) Accounting & Finance, IT, Other Competitive Advantage Kristin Darby
C&J Energy Services Houston, TX Mining, Oil or Gas Accounting & Finance, Asset Management or Maintenance, Supply Chain or Logistics Strategic Impact Steven Carter
Bowdoin College Brunswick, ME Education IT Customer Experience Mitchel Davis
BlueCross BlueShield of North Carolina Durham, NC Insurance Customer Service or Support, Sales Customer Experience, Operational Impact Jo Abernathy
Bechtel San Francisco, CA Mining, Oil or Gas Engineering, Supply Chain or Logistics, Other Competitive Advantage, Financial impact, Operational Impact Carol Zierhoffer
Avanade Seattle, WA Business or Management Services (including Consulting) IT, Other Operational Impact Bob Bruns
Autodesk, Inc. San Rafael, CA Computer Software Accounting & Finance, IT, Order Processing or Fulfillment Financial impact Jeff Brzycki
Arlington Public Schools Arlington, VA Education Customer Service or Support, Human Resources, IT, Research & Development, Supply Chain or Logistics Customer Experience, Financial Impact, Operational Impact, Regulatory Compliance Rajesh Adusumilli
Arizona State University Tempe, AZ Education Asset Management or Maintenance, IT, Research & Development Customer Experience Gordon Wishon
American International Group, Inc. (AIG) New York, NY Insurance Asset Management or Maintenance, Engineering, IT Financial impact, Operational Impact, Strategic Impact Philip Fasano
Allrecipes.com Seattle, WA Media (e.g. Publishing, Broadcasting, Advertising or PR) Engineering, Marketing, Sales Competitive Advantage John Keane
Alliance Data Card Services Columbus, OH Financial Services (e.g. Banking, broker and Dealers, Exchanges) Sales, Other Competitive Advantage, Strategic Impact Mike Rosello
Al Meezan Investment Management Limited Karachi, Pakistan Financial Services (e.g. Banking, broker and Dealers, Exchanges) Customer Service or Support, Marketing, Sales Competitive Advantage, Customer Experience, Operational Impact, Strategic Impact Syed Khurram Ali Naqvi
Air Black Box Company Ltd London, United Kingdom Transportation IT, Supply Chain or Logistics, Other Supply-Chain Impact Paul Addy
Adobe San Jose, CA Computer Software IT, Marketing, Sales Competitive Advantage, Financial impact, Strategic Impact Cynthia Stoddard
Aditya Birla Financial Services Ltd. Mumbai, India Financial Services (e.g. Banking, broker and Dealers, Exchanges) Customer Service or Support, Sales Customer Experience, Financial impact, Operational Impact Tarun Pandey
Accenture Dublin, Ireland Business or Management Services (including Consulting) Human Resources Competitive Advantage Andrew Wilson
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