2007

2007 Winner Profile

Aflac

  • Project Description: Aflac improved its communication with its sales force using a Web-based application that notifies associates of relevant business events, whether the assignment of a new account or the receipt of a fax. The system is reducing the number of calls made by salespeople into Aflac's Customer Service Center. Meanwhile, salespeople are able to respond to customers more quickly.
  • Project type: Technology/Infrastructure/Client/PDA
  • CIO: $model.cio100.cioFirstName Shields, Senior VP and CIO
  • CEO: Daniel Amos, Chairman and CEO
  • Headquarters: Columbus, Ga.
  • Industry: Insurance
  • Revenue (2006): $14.6 billion
  • Website: www.aflac.com
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