RESOURCE CENTER
 
 
2007
2007 Winner Profile
AT&T
  • Project Description: AT&T created a sales and customer portal that integrates data about its service offerings from 25 different legacy systems. The global sales force uses the system to process 320,000 transactions, 800 million database queries, and 12 terabytes of data daily to obtain up-to-date solution and pricing information for customers. The system has helped AT&T to reduce its cycle time for developing solutions for customers, increasing sales.
  • Project type: Portals
  • CIO: Thaddeus Arroyo , CIO, AT&T Services
  • CEO: Randall L. Stephenson , Chairman and CEO, AT&T
  • Headquarters: San Antonio , Texas
  • Industry: Telecommunications
  • Revenue (2006): $ 63.1 billion
  • Website: www.att.com
 
NEWSLETTERS
 

CIO.com updates, insights and advice on technology, management and your career.

 CIO BlackBerry News and Tips
 CIO Research and Analysis
 CIO Microsoft
 CIO Insider
 
 
 
 
WHAT'S HOT
 
The Keys to Vendor Management

Special Report

The Keys to Vendor Management

From the basics to negotiation to ROI and SLAs, we've got you covered.

 
Telecommuting Resource Guide

Special Report

Telecommuting Resource Guide

Tips on the business aspects of telecommuting, remote workers and flextime.

 
  PARTNERS         WEBCASTS    
 

Windows 7 Webcast Series

There's a lot of buzz about Windows 7 out there. Each month in our webcast series, listen to analysts and customers discuss how Windows 7 and the Windows Optimized Desktop is impacting large companies around the world. Learn how they evaluated Windows 7, including the cost of deployment, deployment strategies, and tangible benefits.

Sponsored by Microsoft  Listen to on-demand Recordings »

 

Service Level Management Best Practices Life Cycle Overview - Improve Service Levels

Best practices for Service Level Management (SLM) is a process for consistently meeting customer requirements and delivering on IT's promises. See the steps required to ensure high-quality SLM.

Sponsored by Compuware  Read this White Paper »

 

Keeping Your Members Safe from Online Scams and Predators

In order to keep fraudsters out, romance sites must deploy effective solutions that look at information independent of what is supplied by users. A device fingerprinting solution such as iovation ReputationManager™ provides unique insight into the computers being used to create multiple accounts and exposes hidden device-account relationships that identity-based fraud solutions often miss.

Sponsored by iovation  Read this White Paper »

Resource Alerts

Get instant email notifications by topic when white papers, webcasts, and case studies are added to our library.

Emerging Technologies 3

The future of archiving.  Read More »

 

Think Globally and Locally

Jeff Joerres, CEO of worldwide, multibillion-dollar staffing company Manpower, talks with CIO Executive Editor Christopher Koch on creating the delicate balance between global IT efficiencies and the power of local ownership. (15:38)  Read More »

 

Surviving IT Worst Case Scenarios

Could you support yourself for 48 hours in the event of a disaster? How would you deal with a hurricane that broadsided your corporate offices--in Pittsburgh? Top IT leaders discuss their answers to tough continuity questions  Read More »

Resource Alerts

Get instant email notification when white papers, webcasts, and case studies are added to our library. Don't just be up-to-date—be up to the minute with our new Resource Alerts.

Informatica 9: What it means for the CIO?

It's about delivering the data the business needs to drive innovation and competitive advantage. Hear from Informatica's CIO on how Informatica 9 will improve business and IT alignment to deliver trusted data to the business when it needs it and how it needs it.   View Now »

 

IT Consolidation Made Easy

View this webcast for a closer look at key IT consolidation driver and how PlateSpin Workload Management provides a more efficient way to consolidate multiple IT environments.  View Now »

 

Lower IT Costs with Oracle Database 11g Release 2

Learn how upgrading to Oracle Database 11g Release 2 can transform your business, budgets, and service levels...  View Now »

Resource Alerts

Get instant email notification when white papers, webcasts, and case studies are added to our library. Don't just be up-to-date—be up to the minute with our new Resource Alerts.

 
 
FEATURED SPONSORS
 
 
 
SPONSORED LINKS
 

Return on Information: Google Enterprise Search pays you back. Get the facts.

VMware. The source for Business Infrastructure Virtualization.

ShoreTel tells businesses to untangle from competitors' complexity and turn to its brilliantly simple UC solution

See how AT&T can help protect your network.

Streamline IT Costs. Boost Performance with WAN Optimization.

Build your 1st app FREE with Force.com

TDWI checklist helps define data readiness for analytics. Download report.

A Clear View Toward Virtualization

Virtualization Technology as a Business Solution

The rules of infrastructure management just changed.

A Clear View Toward Virtualization

Interactive Q&A helps you discover key ways to maximize IT assets.

Ready to virtualize tier one applications? Check your virtualization maturity.

Think you can't afford a Cisco Switch? Cisco Catalyst Switches are now more affordable.

Five minute business analytics assessment. Immediate results.

The Case for Investing in Business Analytics Technology. Read white paper.

Upgrading to VMware vSphere with vWire

Top 10 Lessons Learned for Corporate 3G Mobile Broadband Deployments

CRM Built for IT: The Executive Guide to Selecting CRM that Meets IT Needs

Return on Information: Google Enterprise Search pays you back

ROI of Application Delivery Controllers

Making Consumer Two-Factor Authentication Simple and Cost-Effective

Mining the Cloud to Ease the Enterprise Compliance Burden

Solve Five Key IT Security Challenges with Cloud-Based Authentication

White Paper: Right-Sizing Your Power Infrastructure

AT&T Synaptic Storage as a Service. Expand on demand

Trend Micro ranked #1 against real-world malware. Read more.

Webinar: Jump-start your in-house e-discovery with Ringtail QuickCull from FTI Technology

Top Five CIO Challenges

Read the RSA report: Security for Business Innovation

64-page prescriptive guide to security, compliance, and IT operations.

Increase UPS efficiency without sacrificing protection.

eZine: A Roadmap to Reducing IT Complexity

Reduce risk, gain agility. See how Progress can help your business.

Virtualization Technology as a Business Solution

eZine: A Roadmap to Reducing IT Complexity

World-class trading technology solutions from NYSE Technologies.

If You're Paying for Telecom, You're Paying Too Much. Contact Asentinel Today.

Trade-In your old printer and save up to $1,000 plus free recycling!

infoBOOM! - The Mid-Sized Company CIO's Exclusive Community

Live Webinar: Applying Business Analytics. Click here to learn more

Removing Barriers To Better Server Virtualization Efficiency

4G Revisited. The Continued Evolution of Wireless Mobility.

What's Next for Enterprise Resource Planning?

Maximizing website Return on Information with high-quality search

Gartner Magic Quadrant, Application Delivery Controllers 2009

Authentication as a Service by Forrester Research

Cloud-Based Authentication for Next-Generation Extranets

Cut Costs & Green Your IT Operations with PC Power Management

White Paper: 4 Customer Service Myths