2007

2007 Winner Profile

Capital One Financial

  • Project Description: Capital One upgraded the IT infrastructure supporting its credit card business, cutting costs and integrating applications used for account management, billing and the call center. The upgraded infrastructure provides aggregated views of improved customer information, reduces the time it takes to handle customer calls and makes it easier to bring new products to market quickly.
  • Project type: Technology/Infrastructure
  • CIO: $model.cio100.cioFirstName Bailar, CIO
  • CEO: Rich Fairbank, Founder, Chairman and CEO
  • Headquarters: McLean, Va.
  • Industry: Financial services
  • Revenue (2006): $12.1 billion
  • Website: www.capitalone.com
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