2007
2007 Winner Profile
Sentara Healthcare
- Project Description: Sentara Healthcare used simulation technology to model ways to improve its processes, with a goal of maximizing the number of hospital patients being treated in the minimum amount of time. Service levels have increased as much as 30 percent because staff are processing arriving patients faster. Now emergency room staff can triage 90 percent of patients within 15 minutes of their arrival, addressing a major complaint of patients who previously had to wait longer to be seen.
- Project type: Leadership/Corporate Management/Process Improvement
- CIO: $model.cio100.cioFirstName Reese, System VP/CIO
- CEO: David Bernd, CEO
- Headquarters: Norfolk, Va.
- Industry: Health Care
- Revenue (2006): $2.3 billion
- Website: www.sentara.com
