2008
2008 Winner Profile
Level 3 Communications
- Project Description: The telecommunications network operator's Unity program provides a single, consolidated platform for sales, service delivery and billing. The company used business process management tools to migrate customer-related processes to a single framework. In addition, Level 3 retired 30 percent of its application portfolio.
- Project type: BPM, CRM, Inventory Management
- Business Functions: Inventory Management, Sales, Order Processing/Fulfillment
- Business Goal: Operational
- CIO: $model.cio100.cioFirstName Hart, CIO
- CEO: Jim Crowe, President & CEO
- Headquarters: Broomfield, Colo.
- Industry: Telecommunications
- Revenue (2007): $4.27 billion
- Website: www.level3.com
