Project Description: Wells Fargo Financial used business process management (BPM) along with agile software development to reduce the time required to redesign its new-dealer setup process and redeploy it back into production from more than a year to less than one month. The process-focused, iterative development approach reduced the amount of code WFF needed to develop and maintain it also provides a better framework to ensure that business users and IT are on the same page. Increasing the role of the business analyst in the development process was a crucial aspect of WFF's success.
Project type: BPM
Business Functions: Accounting & Finance, Sales, Order processing/fulfillment
Aflac's fleet of field agents need real-time business information to do their jobs well,
and the insurance company has crafted specialized mobile applications to make those remote
employees more efficient—and make their jobs easier.
By Al Sacco