CIO.com - Essential Technology

How to Get the Most from Storage Virtualization

Tue, 11 Nov 2008 05:00:00 GMT

To get all the benefits of storage virtualization, make sure you've accounted for possible interoperability and infrastructure headaches.

Windows 7 and Your Next OS Upgrade

Shane O'Neill — Tue, 11 Nov 2008 05:00:00 GMT

Skipping Vista? Some reasons to rethink that decision.

CRM's Holy Grail

Wed, 29 Oct 2008 04:00:00 GMT

How SOA can unlock a 360-degree view of the customer

Security Breaches: Three Tools for Preventing Data Loss

Jarina D'Auria — Wed, 15 Oct 2008 04:00:00 GMT

Protecting against data loss from security breaches requires a combinatino of tools to secure networks, sysetms and data

Oracle Fusion Applications: Is 2010 Delivery Too Little, Too Late, or Smart Strategy?

Thomas Wailgum — Fri, 03 Oct 2008 04:00:00 GMT

An inside look at the launch delays, large expectations and executive departures that have dogged Oracle's next-gen application suite, now promised for delivery in 2010. One key question: Is this Oracle marketing bravado gone wrong, or common sense regarding a complex product?

How to Overcome the Obstacles to Mobile Enterprise Apps

Michael Fitzgerald — Wed, 24 Sep 2008 04:00:00 GMT

There's help, and some tools, for IT departments challenged with taking enterprise departments wireless

Fighting Government Waste One Google App At a Time

C.G. Lynch — Mon, 22 Sep 2008 04:00:00 GMT

The Washington D.C. government is migrating its 38,000 employees over to Gmail and Google Apps, which it plans to use for document sharing, spreadsheets and as a wiki. Here's a look at how and why, from cost to continuity.

BPM Without Busting the Budget

Thu, 11 Sep 2008 04:00:00 GMT

Business process management requires BPM tools, right? Not always. In some cases, there are other process management tools that can do the job for less.

Is It Time For Employee-Provisioned Hardware Programs?

Stephanie Overby — Thu, 28 Aug 2008 04:00:00 GMT

Employee provisioning of laptops and PDAs is the next logical step in the consumerization of IT. But figuring out the right parameters can be tricky.

These Boots Were Made for Tracking: Nine West Tries On RFID Strategy

Thomas Wailgum — Mon, 18 Aug 2008 04:00:00 GMT

Footwear giant Nine West joins a long list of retailers in search of the RFID Holy Grail: item-level RFID tracking. Will the move be a good fit? Even the mighty Wal-Mart has struggled to cash in on this technology.

Open Source CRM Delivers More Control, Less Cost

Mon, 30 Jun 2008 04:00:00 GMT

IT leaders who can get past the idea that open-source CRM software doesn't cost enough say they like the power and flexibility of owning their own code.

Microsoft SharePoint: Project Management Answer for a Multi-Million Dollar Construction Effort

Meridith Levinson — Mon, 16 Jun 2008 04:00:00 GMT

How do you manage the reams of paper and complicated project management timeline related to a $170 million building expansion? For the cancer researchers at Van Andel Institute and their consultants, Microsoft SharePoint proved the answer to staying on time and on budget and saving $250,000 on paper costs alone.

How to Improve Disaster Recovery Plans

Thu, 15 May 2008 04:00:00 GMT

Now's a smart time to revisit your enterprise disaster recovery plans. Thanks to techniques including virtualization, WAN optimization and email backup appliances, CIOs have better disaster recovery options and more negotiating power with vendors.

Text Analytics: Your Customers are Talking About You

Wed, 16 Apr 2008 04:00:00 GMT

When your customers talk, do you listen closely and quickly enough? More CIOs are deploying text analytics technology to examine customer comments on websites, surveys and the like.

Unified Threat Management, Demystified

Mon, 24 Mar 2008 04:00:00 GMT

Considering unified threat management (UTM) appliances that combine many security jobs? Here's some advice from CIOs who've tried these all-in-wonders on for size.