http://www.cio.com/ en (c) Copyright 2009 CXO Media, Inc. All Rights Reserved. Sun, 22 Nov 2009 19:02:21 GMT 2009-11-22T19:02:21Z en (c) Copyright 2009 CXO Media, Inc. All Rights Reserved. http://www.cio.com/article/507395/What_Matters_Most_in_Outsourcing_Outcomes_vs._Tasks?source=rss_metrics No one who outsources IT really cares about servers or switches or man-hours. They want business results. Outcome-based outsourcing promises to deliver those results, but moving from input-based pricing to outcome-based contracts is easier said than done. Wed, 11 Nov 2009 05:00:00 GMT Stephanie Overby <info@cio.com> http://www.cio.com/article/507395/What_Matters_Most_in_Outsourcing_Outcomes_vs._Tasks?source=rss_metrics 2009-11-11T05:00:00Z http://www.cio.com/article/493245/_Security_Metrics_and_Risk_Assessment_Guides_Out_This_Week?source=rss_metrics The Center for Internet Security and the Open Group's security division have each published comprehensive risk-management guides, the first defining a basis for security metrics and the second a high-level view on the pros and cons of risk-assessment approaches. Thu, 21 May 2009 04:00:00 GMT Ellen Messmer <info@cio.com> http://www.cio.com/article/493245/_Security_Metrics_and_Risk_Assessment_Guides_Out_This_Week?source=rss_metrics 2009-05-21T04:00:00Z http://www.cio.com/article/493017/Vendors_Meld_IT_Asset_Controls_Facilities_Management?source=rss_metrics Avocent application monitors power, cooling and space alongside IT asset data, while Netreo adds power management, environmental metrics to its OmniCenter DataCenter Dashboard. Tue, 19 May 2009 04:00:00 GMT Denise Dubie <info@cio.com> http://www.cio.com/article/493017/Vendors_Meld_IT_Asset_Controls_Facilities_Management?source=rss_metrics 2009-05-19T04:00:00Z http://www.cio.com/article/474963/Measuring_Corporate_Contributions_to_an_Open_Source_Project?source=rss_metrics Open source is looking more attractive to software development managers who need to make their budgets stretch farther, as the enterprise can benefit from FOSS community's contributions (which you don't have to pay for, cool!). But IT managers need to evaluate how to best participate in open-source projects and how to measure their developers' success. Thu, 08 Jan 2009 05:00:00 GMT Joe Brockmeier <info@cio.com> http://www.cio.com/article/474963/Measuring_Corporate_Contributions_to_an_Open_Source_Project?source=rss_metrics 2009-01-08T05:00:00Z http://www.cio.com/article/451280/Employee_Communication_How_to_Calculate_the_Cost?source=rss_metrics Tips on building a cost calculator to estimate what communications costs will be for moving or adding employees. Thu, 25 Sep 2008 04:00:00 GMT Johna Till Johnson <info@cio.com> http://www.cio.com/article/451280/Employee_Communication_How_to_Calculate_the_Cost?source=rss_metrics 2008-09-25T04:00:00Z http://www.cio.com/article/450627/Predictability_Is_the_Key_to_Earning_the_Boss_s_Trust?source=rss_metrics Managers prize predictability above all. Here are five ways to provide it. Mon, 22 Sep 2008 04:00:00 GMT Michael Strange <info@cio.com> http://www.cio.com/article/450627/Predictability_Is_the_Key_to_Earning_the_Boss_s_Trust?source=rss_metrics 2008-09-22T04:00:00Z http://www.cio.com/article/331763/TCO_versus_ROI?source=rss_metrics Whether return on investment drives more technology decisions than total cost of ownership shows how your company views IT. Wed, 09 Apr 2008 04:00:00 GMT Kim S. Nash <info@cio.com> http://www.cio.com/article/331763/TCO_versus_ROI?source=rss_metrics 2008-04-09T04:00:00Z http://www.cio.com/article/195850/What_s_Your_Priority_in_Focusing_on_Total_Cost_of_Ownership_?source=rss_metrics Managing costs is critical. Where do you prioritize when it comes to IT systems? Take this instant poll. Wed, 12 Mar 2008 04:00:00 GMT Carolyn Johnson <info@cio.com> http://www.cio.com/article/195850/What_s_Your_Priority_in_Focusing_on_Total_Cost_of_Ownership_?source=rss_metrics 2008-03-12T04:00:00Z http://www.cio.com/article/192901/Why_IT_Management_Frameworks_Don_t_Guarantee_IT_Success?source=rss_metrics It just isn't enough for your IT organization to have mature management and software development processes if the business organizations don't do their part. Companies also need an IT maturity model for the enterprise. PLUS: 5 tips to jump-start consultants and standards organizations. Wed, 05 Mar 2008 05:00:00 GMT Laurie M. Orlov <info@cio.com> http://www.cio.com/article/192901/Why_IT_Management_Frameworks_Don_t_Guarantee_IT_Success?source=rss_metrics 2008-03-05T05:00:00Z http://www.cio.com/article/172603/TCO_vs._ROI_How_Do_You_Decide_?source=rss_metrics When will a new IT product pay for itself versus how much will it cost in the long term: Which do you use most when making a technology purchase? Wed, 16 Jan 2008 05:00:00 GMT http://www.cio.com/article/172603/TCO_vs._ROI_How_Do_You_Decide_?source=rss_metrics 2008-01-16T05:00:00Z http://www.cio.com/article/144451/IT_Value_Metrics_How_to_Communicate_ROI_to_the_Business?source=rss_metrics CIOs are always faced with pressure to justify their IT expenditures. Now, new research can help correlate those IT dollars spent with business value accrued. Mon, 08 Oct 2007 04:00:00 GMT Galen Gruman <info@cio.com> http://www.cio.com/article/144451/IT_Value_Metrics_How_to_Communicate_ROI_to_the_Business?source=rss_metrics 2007-10-08T04:00:00Z http://www.cio.com/article/132501/The_Real_Measure_of_Great_End_User_Services?source=rss_metrics IT support should be tied explicitly to its impact on user productivity and business-unit performance, but most organizations remain caught in the IT support trap perpetuated by misguided SLAs. Wed, 22 Aug 2007 04:00:00 GMT Joe Hogan <info@cio.com> http://www.cio.com/article/132501/The_Real_Measure_of_Great_End_User_Services?source=rss_metrics 2007-08-22T04:00:00Z http://www.cio.com/article/123402/The_Federal_Government_s_Big_Benchmarking_Challenge?source=rss_metrics The Office of Management and Budget wants to slash the government's $22 billion annual IT infrastructure bill. But first it has to benchmark. Wed, 11 Jul 2007 04:00:00 GMT Stephanie Overby <info@cio.com> http://www.cio.com/article/123402/The_Federal_Government_s_Big_Benchmarking_Challenge?source=rss_metrics 2007-07-11T04:00:00Z http://www.cio.com/article/117856/How_to_Sell_Your_Staff_on_Dashboards?source=rss_metrics Here's how to sell dashboards to your staff, so you can utilize the tools effectively without employees thinking youve channeled Orwell and gone 1984 on them. Thu, 07 Jun 2007 04:00:00 GMT C.G. Lynch <info@cio.com> http://www.cio.com/article/117856/How_to_Sell_Your_Staff_on_Dashboards?source=rss_metrics 2007-06-07T04:00:00Z http://www.cio.com/article/112800/Quality_Doesn_rsquo_t_Just_Happen?source=rss_metrics If developers and managers both want to create software that users love, why is it that so many shoddy software projects escape from the Quality Assurance department? Judy McKay shares tales from the dark side of software testing, explains the lessons that every manager should learn, and gives real numbers to demonstrate how better-tested software costs less. Thu, 24 May 2007 04:00:00 GMT Judy McKay <info@cio.com> http://www.cio.com/article/112800/Quality_Doesn_rsquo_t_Just_Happen?source=rss_metrics 2007-05-24T04:00:00Z