http://www.cio.com/ en (c) Copyright 2009 CXO Media, Inc. All Rights Reserved. Sun, 08 Nov 2009 17:03:36 GMT 2009-11-08T17:03:36Z en (c) Copyright 2009 CXO Media, Inc. All Rights Reserved. http://www.cio.com/article/504370/How_Customer_Focused_Tech_Keeps_Airline_s_Revenue_Aloft?source=rss_leadership Southwest Airlines' CIO describes how front- and back-end systems influence the customer experience and generate revenue. Wed, 07 Oct 2009 04:00:00 GMT Charlie Feld <info@cio.com> http://www.cio.com/article/504370/How_Customer_Focused_Tech_Keeps_Airline_s_Revenue_Aloft?source=rss_leadership 2009-10-07T04:00:00Z http://www.cio.com/article/503993/Q_A_with_Author_of_The_Presentation_Secrets_of_Steve_Jobs_?source=rss_leadership What makes Steve Jobs such a special presenter, and what can CIO.com readers borrow from Jobs' vast skills? Communications coach and author Carmine Gallo shares his insights and favorite Jobs YouTube clips. Fri, 02 Oct 2009 04:00:00 GMT Thomas Wailgum <info@cio.com> http://www.cio.com/article/503993/Q_A_with_Author_of_The_Presentation_Secrets_of_Steve_Jobs_?source=rss_leadership 2009-10-02T04:00:00Z http://www.cio.com/article/502738/The_Three_Types_of_CIOs_Are_You_and_Your_Company_a_Match_?source=rss_leadership CIOs often fall into three camps: strategists, transformers and operations experts. But at times, the CIO type doesn't match the business problems at hand. One answer: Get the right lieutenants at the right times. Mon, 21 Sep 2009 04:00:00 GMT Chris Curran <info@cio.com> http://www.cio.com/article/502738/The_Three_Types_of_CIOs_Are_You_and_Your_Company_a_Match_?source=rss_leadership 2009-09-21T04:00:00Z http://www.cio.com/article/500623/Taking_Customer_Care_to_Heart?source=rss_leadership Aflac CIO Gerald Shields shares how he found a model for customer service in the loss of his daughter's cherished horse. Wed, 26 Aug 2009 04:00:00 GMT CIO Executive Council <info@cio.com> http://www.cio.com/article/500623/Taking_Customer_Care_to_Heart?source=rss_leadership 2009-08-26T04:00:00Z http://www.cio.com/article/500229/Luxuries_for_Leaders_How_IT_Chiefs_Reward_Themselves?source=rss_leadership From simple pleasures to small luxuries, IT leaders find ways to reward themselves for their hard work. Fri, 21 Aug 2009 04:00:00 GMT Meridith Levinson <info@cio.com> http://www.cio.com/article/500229/Luxuries_for_Leaders_How_IT_Chiefs_Reward_Themselves?source=rss_leadership 2009-08-21T04:00:00Z http://www.cio.com/article/499686/Wells_Fargo_CIO_of_Operations_Theresa_Wilson_on_Hiring_IT_Professionals?source=rss_leadership In this latest Hiring Manager Interview, Theresa Wilson, the CIO of operations for Wells Fargo, discusses her interview techniques and the lessons she's learned about IT hiring over the years. Fri, 14 Aug 2009 04:00:00 GMT John Mann <info@cio.com> http://www.cio.com/article/499686/Wells_Fargo_CIO_of_Operations_Theresa_Wilson_on_Hiring_IT_Professionals?source=rss_leadership 2009-08-14T04:00:00Z http://www.cio.com/article/499358/Hip_Hip_Hooray_for_the_Passionless?source=rss_leadership I often hear consultants, writers and managers offering advice about how to elicit passion in the workplace. They talk of strategies to help people find their passion, and they endorse weeding out people without the inner drive that they claim is essential to success. Mon, 10 Aug 2009 04:00:00 GMT Paul Glen <info@cio.com> http://www.cio.com/article/499358/Hip_Hip_Hooray_for_the_Passionless?source=rss_leadership 2009-08-10T04:00:00Z http://www.cio.com/article/497713/CIOs_Must_Prepare_for_Unprecedented_Change?source=rss_leadership The next four years will be a once in a lifetime opportunity for success or failure, says John Gantz, IDC vice president, in his keynote speech at the start of this year's CIO Summit in Auckland. Tue, 21 Jul 2009 04:00:00 GMT Divina Paredes <info@cio.com> http://www.cio.com/article/497713/CIOs_Must_Prepare_for_Unprecedented_Change?source=rss_leadership 2009-07-21T04:00:00Z http://www.cio.com/article/496623/Netscape_Founder_Seeks_to_Fund_Next_Gates_Jobs?source=rss_leadership An icon of the dot-com boom is seeking the next big thing in technology, along with the next great leader. Mon, 06 Jul 2009 04:00:00 GMT Jared Newman <info@cio.com> http://www.cio.com/article/496623/Netscape_Founder_Seeks_to_Fund_Next_Gates_Jobs?source=rss_leadership 2009-07-06T04:00:00Z http://www.cio.com/article/495822/Users_Tackle_Business_Transformation_in_Parallel_Teams?source=rss_leadership Quintiles Transnational CIO Bill Deam engages teams to map and perform business workflows. Wed, 24 Jun 2009 04:00:00 GMT CIO Executive Council <info@cio.com> http://www.cio.com/article/495822/Users_Tackle_Business_Transformation_in_Parallel_Teams?source=rss_leadership 2009-06-24T04:00:00Z http://www.cio.com/article/495819/Survey_Hong_Kong_CIOs_Focus_on_Profitability_Performance?source=rss_leadership Fifty-three percent of CIOs in Hong Kong underline their key focus in increasing profitability and performance through IT, said IDC Wednesday. Wed, 24 Jun 2009 04:00:00 GMT Computerworld Hong Kong staff <info@cio.com> http://www.cio.com/article/495819/Survey_Hong_Kong_CIOs_Focus_on_Profitability_Performance?source=rss_leadership 2009-06-24T04:00:00Z http://www.cio.com/article/494977/7_Tips_for_Keeping_IT_Employees_Upbeat?source=rss_leadership Staff morale is critical to ensuring that productivity and retention levels remain high. Here are seven tips for maintaining an upbeat work environment and sustaining employee morale. Mon, 15 Jun 2009 04:00:00 GMT Dave Willmer <info@cio.com> http://www.cio.com/article/494977/7_Tips_for_Keeping_IT_Employees_Upbeat?source=rss_leadership 2009-06-15T04:00:00Z http://www.cio.com/article/494993/The_Truth_Shall_Set_You_Free?source=rss_leadership John Halamka offers five tips for managing events when things go wrong. Mon, 15 Jun 2009 04:00:00 GMT John D. Halamka <info@cio.com> http://www.cio.com/article/494993/The_Truth_Shall_Set_You_Free?source=rss_leadership 2009-06-15T04:00:00Z http://www.cio.com/article/494624/Sales_Calls_without_PowerPoint_Why_High_Tech_Sales_Gurus_Go_Low_Tech?source=rss_leadership The new low-tech trend in high-tech sales? Salespeople at Software AG, Borland and Symantec are ditching PowerPoint and engaging with customers using a whiteboard and markers. Here's a look at Software AG's strategy. Tue, 09 Jun 2009 04:00:00 GMT Thomas Wailgum <info@cio.com> http://www.cio.com/article/494624/Sales_Calls_without_PowerPoint_Why_High_Tech_Sales_Gurus_Go_Low_Tech?source=rss_leadership 2009-06-09T04:00:00Z http://www.cio.com/article/494684/Former_AT_T_CEO_Whitacre_to_Chair_GM_Board?source=rss_leadership General Motors announced Tuesday that it would appoint former AT&T CEO Edward Whitacre as its new chairman after it emerges from bankruptcy. GM filed bankruptcy protection earlier this month as part of the Obama Administration's plan to remake the automaker into a profitable company that sells more environmentally friendly vehicles. Tue, 09 Jun 2009 04:00:00 GMT Brad Reed <info@cio.com> http://www.cio.com/article/494684/Former_AT_T_CEO_Whitacre_to_Chair_GM_Board?source=rss_leadership 2009-06-09T04:00:00Z