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Building the Store of the Future
Family Dollar Stores needed to expand its stores, products and more. Here's how business and IT together crafted a vision of the future and began a big IT revamp, including a lean, new way to send business intelligence to store managers. Full story »
An Enterprise Marches to Linux
Rising demand for IT from government agencies in the Indian state of Tamil Nadu was putting pressure on the state's technology budget. The solution? An enterprisewide shift to Linux from the data center to the desktop. Full story »
The Tie That Binds
CIOs remain committed to ERP systems despite innovation, integration and cost issues. Why? Business can't live without it. Full story »
Welcome (Back) to Hard Times
The recession may not be official, but companies aren't waiting to rein in costs. Here's how to get smarter about what you spend on IT. Full story »
Follow the Money
You've earned the right to manage a P&L. Now what? Three CIOs who have managed IT and a line of revenue simultaneously offer advice about what it takes to be successful at both. Full story »
Trendlines: New, Hot, Unexpected
In this issue: The impact a possible recession would have on VC funding; The battle between social networking sites; Security risks associated with remote workers; IT leaders continue to court Wall Street; and By The Numbers: New rules and benchmarks for virtualization management. Full story »
Five Things I've Learned
Actors know a thing or two about serving the customer. "Seinfeld" alum John O'Hurley talks about how bad customer service inspired him to make business training videos and explains why IT must be mindful of its customers. Full story »
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Unlock the Power of Device ID to Combat Online Fraud and Abuse
Operational Excellence Is Key to Maximizing IT Investments
Learning from BPM Leaders
The Business Case for Web Application Firewalls, by Ken Tyminski, former VP and CISO for the Prudential Insurance Company of America
Optimizing Infrastructure Control
IT Service Management: Metrics That Matter
Want to Improve your Global Organization's Agility? Leverage the Power of ECM
The CIO's Guide To Harnessing Enterprise 2.0
Where's the CIO? -- The Missing Link in Your SOA Strategy
Protecting Sensitive and Confidential Information with Endpoint Security
Endpoint Security: Compliance at the Endpoint
Cash in on the promise of virtualization - without the management risks.
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