CIO Magazine: June 15, 2010

How to Protect Your Company from Vendors Who Don't Deliver

Heed the warnings from recent legal cases and business scandals. Before you sign that deal with an IT vendor, make sure you know what you'll do if your supplier doesn't keep its promises.

What We’re Reading From the June 15, 2010 Issue of CIO Magazine

Books by Chuck Martin, Tonya Reiman and Jody Heymann, as well as research from the New Media Consortium and a blog from Philip J. Windley.


Why CIOs Need to Think Like CEOs

The ability to think like a CEO, focusing on how a company engages with customers and its industry, makes for a better CIO-CEO partnership.

What CEOs Expect from CIOs

CEOs want CIOs who know their industries, think like customers and can envision new business opportunities.

A Hotel Chain Checks Out the iPad

Intercontinental Hotels Group tests whether having iPads helps concierges deliver better service to guests

How Content Management Helps An Orchestra Keep In Tune With Customers

The San Francisco Symphony is using content management tools to digitize its century-old archive and create new ways to connect with its audiences.

Intel Builds a Private Cloud

By using IaaS and PaaS to build a self-service portal for its research and development group, Intel was able to show users what they were consuming and how much it cost the business, without impeding operations.

Web Analytics: Turn Customer Feedback into Sales

Online eyeglass retailer EyeBuyDirect.com used a web analytics tool to diagnose dropped sales and win new sales conversions.

What Do CEOs Want from CIOs?

CIO magazine Editor in Chief Maryfran Johnson discusses what CEOs want from their CIOs and how the latter earns a seat at the boardroom table.

Tips To Help Global CIOs Abroad

CIOs of global enterprises face more hurdles involving people and processes than technology.

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