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State of the CIO 2017
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NoSQL grudge match: MongoDB vs. Couchbase Server
Face-off: ServiceNow vs. Zendesk for IT service management
Buyers’ Guide: Prices dropping for data visualization software
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CIO Magazine: August 1, 2013
CIO Magazine: August 1, 2013
Bacardi Focuses IT on Selling More Spirits
The CIO of the largest privately held spirits company in the world stays close to customers and recently deployed an iPad app that explains the rich history of its brands.
CIOs and IT Staff Learn From Unusual Mentoring Program
A pilot program from the Society for Information Management shows the value of taking on a protege from outside your own organization.
Infosys Is Having Its Midlife Crisis
Indian outsourcer Infosys -- in the midst of a major transformation -- struggles to supplement its commodity programming services with high-value business offerings
IT Hiring Manager Seeks a Perfect Fit
This CIO wants IT employees who are dedicated to the company’s mission of using IT to fight healthcare fraud and waste.
Mobile Apps Require a CIO Mind Shift
It’s time to get started on smartphone apps that will make employees more productive and customers more loyal, say Forrester Research analysts Josh Bernoff and Ted Schadler.
This CEO Relies on IT for Innovation
For ARI CEO Carl Ortell, real-time information delivery is key to strong relationships with customers and employees.
Text Analytics Can Help Businesses Soothe Upset Callers
An Ernst & Young report says that text analytics and voice-recognition software can help customer-service reps solve problems instead of trying to cross-sell an unhappy caller.
Construction Company Looks to the Cloud for Workforce Scheduling
Ledcor finds that a spreadsheet can't handle the complex 'chess game' of scheduling 800 technicians in the field, so it deploys a cloud-based workforce-management system.
App Developers Need to Pay Attention to Usability
The CIO of the future will need to develop a robust, professional organization devoted to the user experience, according to an expert on usability.
How Progressive Uses Telematics and Analytics to Price Car Insurance
Progressive's Snapshot device monitors customer driving habits, lets insurer fine-tune policy pricing.
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