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10 Rules to Minimize Network Outages

When the network goes down, every minute counts. Network outages cost enterprises $1.7B in lost revenue last year, and much of it could have been avoided. So what can you do to shorten, or even avoid, network outages altogether? Join our panel of network experts for this educational webcast where we'll reveal 10 rules to minimize both the time and likelihood of a network outage.

451 Research: The Transformative Impact of the Cloud

Cloud computing is rapidly entering a new phase - one far more transformative and disruptive than the initial phase of cloud deployment, especially as IT begins to view the emerging cloud construct as a proxy for the transformation of IT itself. The 451 Research report delves into the transformative impact of Cloud 2.0 and provides key findings and recommendations for enterprises undergoing the transition to a multi-cloud, hybrid infrastructure.

5 Ways Mobile Apps Are Driving the Store of the Future

This whitepaper outlines the 5 key benefits of a winning mobile app strategy, and new ways retailers can effectively leverage mobile technology as a competitive advantage.

9 Must-Have Contact Center Features: From VoIP to Social Media Management

Did you know that two-thirds of customers have hung up the phone during a customer service call, with more than 70 percent experiencing significant frustration during a call? Eliminate negative customer experiences and improve your contact center with these must-have solution features.

Applying Automation to Maintain Accurate Network Diagrams

Accurate network diagrams are the Holy Grail in enterprise network management - most network teams know they should be documenting their networks but haven't found a universally good way of doing it.

Business Intelligence in the Cloud Whitepaper

Cloud business intelligence has been an emerging segment in the market for BI tools and solutions. While other industries have readily adopted the move to the cloud, many organizations are reticent to do this with their critical data infrastructure that gets reported on within a business intelligence suite.

Checklist to Implement Governed Self-Service Analytics for Business Users

Business Intelligence solutions have always struggled to serve the critical business needs of enterprises while also being easy to use. And not only that, but to provide a "single version of the truth" as it relates to centralizing data. There's been a surge in demand from both IT personnel and business users for easy-to-use, agile tools that provide more data analysis capabilities to business users for faster, more accurate decision-making.

eGuide | Presented by Workday, Inc.

CIO Wrapsheet: Digital Transformation

Digital transformation is about creating great customer experiences. Sounds simple, right? Don't be fooled. Pulling it off requires aligning technology and strategy and flawless execution. Here's how to get started.

Combating Private Sector Cyber-Attacks With Military-Grade Cyber Security

Cyber criminals are everywhere, and their presence is only becoming more ubiquitous by the day. In addition to the increasing quantity and variety of cyber threats, organizations also face more sophisticated and treacherous attackers. And while this pervasive problem continues to grow, businesses increasingly rely on cloud solutions in order to remain competitive on a global scale, which can put their data at risk.

Crisis Communication After a Cyberattack

Does your organization have a clear plan for communicating with stakeholders in a cybercrisis? If not, you're far from alone. No matter how you first hear about a breach, organizations must keep stakeholders informed throughout the crisis--and this requires effort before criminals come calling. This infographic will show you where to start in developing a cybersecurity crisis-communication framework now.

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