Customers value instant contact and instant response. Is your contact center ready? Whether you are building, upgrading or migrating a contact center, the advice here will help you to ensure that your contact center is equipped
Elimination of the PBX on-premise to a Tier 3 or 4 data center is hard to do in the on-premise world and requires a lot of knowledge and experience. It's just one of the many reasons IT and business leaders are turning to hosted UC.
Enterprises are more immediately concerned with strategically shifting IT infrastructures from an in-house to an outsourced model. Within just 5 years, 70 percent of all IT infrastructures will be outsourced. This is a dramatic shift, and it's huge.
Vendors are challenged to create flexible systems that customers can tailor to particular business strategies and industry needs. But the flexibility should not introduce complexity that prevents the system from adapting as business needs evolve.
The MAN Group is one of Europe's leading companies in transport-related engineering. "We easily had all the identified offices secured without any hardware." Tony Fergusson, IT Infrastructure Architecture, Man Diesel & Turbo
Hear from top IDC analyst, Richard Villars, about the path you can start taking now to enable your organization to get the benefits of turning data into actionable insights with exciting x86 technology.
Join in this live Webcast as they discuss how IT departments can create open source cloud infrastructures with integrated, reliable technologies that are fully supported and easy to set up and maintain.