10 Social CRM Tools to Help You Keep Tabs on Your Customers
These 10 social customer relationship management (CRM) applications can help your organization monitor, manage and respond to what your customers are saying about you on popular social media sites (and elsewhere).
New mobile devices are popping up all the time, and customers expect your content to work flawlessly and look great across all of them. But that doesn't mean you have to keep re-inventing your digital assets for every new innovation.
Just the word "audit" is enough to make anyone shiver, and when it comes to a software audit, the reaction is no different. A software publisher can exercise its rights to conduct a software audit to check that a customer is using its products
Web content management (WCM) solutions enable enterprises to optimize their digital channels to acquire new customers, capture customer insight, and deliver personalized content that leads to increased conversion rates and brand engagement.
The days of innovative, technology-focused start-ups being the only market disruptors may be coming to an end. Large enterprises are starting to take advantage of their size, skills and scale to transform into truly digital businesses.