10 Social CRM Tools to Help You Keep Tabs on Your Customers
These 10 social customer relationship management (CRM) applications can help your organization monitor, manage and respond to what your customers are saying about you on popular social media sites (and elsewhere).
This article discusses the urgent need for firms to successfully engage with customers, including handling issues such as social media and mobility, and at accomplishing this goal with smarter IBM collaboration and CRM solutions.
This webinar provides real world insight into converged systems taken from Oracle production environments. Join us to learn which offerings have the Lowest TCO, Highest Customer Satisfaction and Fewest Security Breaches... and more.
This session will discuss how Ashurst, a top-tier legal service provider for private and public sector clients worldwide, was able to effectively manage organizational change and improve their profitability using IBM Business Analytics.