The first iPhone hit the market less than five years ago -- and shook up our world. Now iPhone sightings are everywhere, with Apple lovers listening to music, playing games and staring into tiny screens. The last holdouts are coming around and finally getting a smartphone. Most people feel lost without their iPhones. Can you live without these iPhone apps?
Mobile applications are radically altering the way businesses operate and how they interact with their employees and customers. Ensuring performance of these mobile apps is critical, yet performance is difficult to monitor.
This business paper presents five key questions to ask, as you consider the growing variety of offerings that allow you to leverage mobile apps to maximize the efficiency and productivity of your field service workers.
This paper from Aberdeen Group offers an analyst insight into how service organizations are combining three disruptive technologies to improve their employees' performance and offer high-level customer service.
This session will discuss how Ashurst, a top-tier legal service provider for private and public sector clients worldwide, was able to effectively manage organizational change and improve their profitability using IBM Business Analytics.