How-To

Wed, February 08, 2012 - An enterprise search platform delivers many benefits, including improved employee productivity, but there are dozen of vendors and three different approaches -- specialized, integrated and detached -- to consider. Here's how to find the product that best fits your company's search requirements.

Mon, February 06, 2012 - IT professionals know that handing data over to a third-party is always risky, but cloud computing creates unique concerns for IP. Here are nine tips to protect critical corporate data wherever it goes

Mon, February 06, 2012 - Customer support is running by old rules, and customer satisfaction is at risk. Here are two worst-practices issues to avoid in your cloud customer service organization.

Wed, February 01, 2012 - A company's domain name is one of its most valuable assets, yet businesses do little to protect them from being hijacked. As DNS hijacking becomes more prevalent, IT leaders need to understand how they can protect their companies from the damages domain hijacking wreaks. Here are four tips.

Tue, January 31, 2012 - LinkedIn's social ads, which automatically opt you in, may use your name and photo to promote brands that you follow. Here are step-by-step instructions for how you can opt-out.

Fri, January 27, 2012 - How CIOs are determining if new attempts to partner with the business are making a difference.

Fri, January 27, 2012 - Small USB flash drives can cause big security headaches. Learn how four very different organizations have managed to balance the need to allow employees to transfer files for legitimate business purposes with the need to prevent data leaks.

Fri, January 27, 2012 - The CEO and CIO of a Canadian food conglomerate explain the rationale behind their decision to enforce minimal customization of SAP

Thu, January 26, 2012 - Setting prices is a strategic decision that needs C-level attention. Your profits depend on it.

Thu, January 26, 2012 - The whole point of the cloud is that it's location-independent and flexible. But that strength is also a weakness when design decisions are highly distributed and need to be coordinated.

Mon, January 23, 2012 - Whether your business is small or large--or somewhere in between--if you rely on Web traffic for sales or marketing, you need to either master search engine optimization (SEO) or you need to hire an SEO specialist. SEO experts from SEO Moz, High Rankings and Raven Internet Marketing Tools offer these 10 tips to help you find the right SEO professional.

Wed, January 18, 2012 - Most enterprises claim they fully exercise their disaster recovery plans at least once per year, however, evidence suggests that the majority of these exercises are not comprehensive and thorough; enterprises often just exercise a portion of the plan or a subset of applications. Here are10 best practices for updating and improving your current disaster recovery exercise program.

Wed, January 18, 2012 - For businesses that rely on online transactions, open source shopping carts are a good alternative to proprietary ecommerce software: They are a fraction of the cost and are supported by large communities of users and developers.

Tue, January 17, 2012 - The growing popularity of bring-your-own-device (BYOD) programs, more smartphones and tablets in the workplace, and new trends in desk-side computing indicate a need to change traditional sourcing practices. Here are some ideas on how to adapt to the changing environment.

Fri, January 13, 2012 - Are you prepared as global IT outsourcers shrink onshore staff? These tips will help you keep projects moving as offshore IT service provides cut back on the on-site staff that used to work as liaisons between customer and provider.

Thu, January 12, 2012 - Technology professionals and experts offer tips to make attending events pay off for your IT career. It's more than just handing out a bunch of business cards. Success takes planning and follow-through.

Wed, January 11, 2012 - If you run a small or mid-sized business, server virtualization promises cost savngs and improved IT efficiency. To help ensure you understand the advantages, we drew up a list of the most tangible benefits that virtualization has to offer small and mid-sized businesses.

Tue, January 10, 2012 - Book retailer Barnes & Noble adds a massive database and improved business intelligence in hopes that a smarter sales team will drive its ereader past Amazon's Kindle.

Tue, January 10, 2012 - IT leaders need to step up and provide the company with the sophisticated tools needed to make smarter pricing decisions, which lead to greater profits.

Tue, January 10, 2012 - Defying expectations of for-profit retailers, Patagonia invests in an eBay partnership that allows customers to resell their used clothing. ROI be damned.

Fri, January 06, 2012 - Have you outsourced too many IT services? Once an organization gets a taste of the benefits of IT outsourcing, the hunger for more naturally increases. But the ROI quickly diminishes as internal IT service organization shrink. If these seven traits apply to your company, you've outsourced too much.

Fri, December 16, 2011 - With IT departments restructuring everywhere, CIOs must make sure that change is helpful, not confusing

Fri, December 16, 2011 - Practical strategies CIOs are using to give staff broader IT and business experience without increasing headcount

Thu, December 15, 2011 - Facebook's new Timeline has the potential to expose status updates and wall posts from years ago. Here's how you need to update your privacy settings before you or Facebook publishes your Timeline.