Compiled by Diann Daniel
Rich, vibrant and complex, India is an ever-growing international presence. The world’s largest democracy continues as the leading IT outsourcing destination. In fact, revenue from the Indian IT industry has grown tenfold in the last decade, according to the National Association of Software and Service Companies. And this year the total IT sector is expected to grow 28 percent over last year, to more than $47.8 billion in annual revenue. Taking a wider view, India is predicted to have the world’s fifth largest economy within a decade, according to a report by Goldman Sachs.
In other words, it pays to learn about India. This special report of both brand-new and still-relevant articles will help you better understand this rising power and develop strategies for profitable collaboration.
Associate Online Editor Diann Daniel can be reached at ddaniel@cxo.com.
Web Exclusives: India Today
How will Indian companies position themselves as a strategic alternative to IBM and Accenture? Senior Editor Ben Worthen catalogues his observations of a country in transition.
Day 1 • Day 2 • Day 3 • Day 5 • Day 7 • Day 8 • Day 9 • Day 12 • Day 13
By Ben Worthen
The dichotomy of old meets new, where high-tech buildings coexist with shanty villages, is brought home in this photo essay.
By Ben Worthen
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India dominates as the outsourcing destination du jour. The question is: Will it stay on top?
By Diann Daniel
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Understanding India’s culture is essential for Americans who want a productive client-vendor relationship.
By Diann Daniel
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If you work with companies in India or China, you’d better know your holidays.
By Gunjan Bagla
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There’s no strategy needed to offload work to a low-cost destination. Doing so has potentially disastrous long-term implications if the relationship isn’t more than skin deep.
By Chris Koch
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Recent News
Outsourcing
Outsourcing has matured, but best practices have been few. Now two top academics reveal the principles that should guide CIOs.
By Stephanie Overby
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Risks, rewards, challenges and opportunities, country by country.
By Stephanie Overby
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To succeed, relationships require love and attention. That’s why CIOs—especially mid-market CIOs with limited resources—should factor in the costs of hand-holding when going offshore.
By Stephanie Overby
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Indian IT services companies are sending an increasing number of U.S. hires to do extended stints in India.
By Gunjan Bagla
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The next hot enterprise software application may come from India, not Silicon Valley.
By Gunjan Bagla
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The successful transfer of knowledge to an offshore vendor—everything from programming expertise to what users expect from a system—can make or break a project. Here's what you need to know to do it right.
By Stephanie Overby
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As a growing number of IT jobs move overseas, some CIOs and economists prophesy a political storm against offshore outsourcing.
By Christopher Koch
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Outsourcing to India can provide a huge payback—if you're willing to work at it. Two offshore veterans share their hard-earned lessons to help you determine if Indian outsourcing is right for your company.
By Stephanie Overby
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David Wood, director of systems development at Otis Elevator, answers your most-pressing questions.
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Security in Outsourcing
Ernst & Young’s latest global information security survey gives the scoop on third-party vulnerabilities.
By Shawna McAlearney
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U.S. companies outsourcing their software development offshore can get stung by industrial espionage and poor safeguards.
By Michael Fitzgerald
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Read about two players in India's outsourcing industry who drafted a data protection law.
By Stephanie Overby
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Amidst economic recession and terrorist warfare, there is heightened anxiety about the notion of handing off critical IT projects to vendors in such remote locales as India. But the right strategy can help keep your company secure.
By Tom Field
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Cultural Issues
Media Lab Asia is doing something about India's digital divide.
By Gunjan Bagla
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You and your Indian colleagues all speak English, but you don’t always speak the same language.
By Gunjan Bagla
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Globally standardized systems are a great idea—but not so hot when they're just American ones.
By Gunjan Bagla
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A Look Back
India's popularity as an outsourcing hotspot didn't happen by chance.
By John Ribeiro
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In 2000, CIO Senior Editors Tom Field and Cheryl Bentsen traveled to India and used their observations and findings to create a series of articles on India’s culture and international rise. From Bollywood to India’s burgeoning IT industry, this special report fascinates as a backward glance on the country’s rich texture and emergence as an IT leader.
By John Ribeiro
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The Threat of China
China is fighting U.S. dominance of Internet addresses by vaulting to an addressing standard that could rewrite the rules for years to come.
By Ben Worthen
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This collection of articles can help CIOs develop strategies that accommodate Chinese complexity without compromising the goals of the business.
By CIO Staff
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CIOs are beginning to see China as a cheaper alternative to India. Nypro, a global plastics manufacturer, shares some lessons from its experiences over there.
By Stephanie Overby
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