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ABC: An Introduction to CRM

What is CRM? Why should you care? What causes most CRM project failures? Find these answers and more in our introduction to customer relationship management. Full Story »

 

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CRM: Challenges and Advice for CIOs in 2007

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NEWSLETTERS
 

CIO.com updates, insights and advice on technology, management and your career.

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Enterprise Content Management: From Strategy to Solution

Enterprise content management (ECM) has become an important competence and infrastructural technology, particularly for large and medium-sized organizations. Hear about industry trends for ECM and why standardizing your ECM platform is so critical to your success during this roundtable discussion.

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Get Rich or Get Thin: The Secure Client Webcast

Malcolm Harkins, General Manager of Intel's Information Risk and Security group, looks at the increasing sophistication of attacks. He also talks about he pros and cons of thin and rich clients in fending off those attacks.

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The Greening of the Data Center

This report outlines a four-part strategy companies can employ to achieve an energy-efficient infrastructure.

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Application renewal offers CIOs an alternative to rip-and-replace

In this podcast, Accenture's John Stefanchik outlines the reasons why application renewal is becoming an option chosen by many CIOs...  Read More »

 

20 Top Tips for Software Testing

CIO's Meridith Levinson talks about best practices for enterprise software testing.  Read More »

 

Tips and Traps of Instant Messaging At Work

Nancy Flynn, founder and executive director of The ePolicy Institute and author of Instant Messaging Rules, discusses the state of instant messaging as a business practice.  Read More »

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Enterprise Content Management: From Strategy to Solution

Enterprise content management (ECM) has become an important competence and infrastructural technology, particularly for large and medium-sized organizations...  Read More »

 

Driving down TCO by Optimizing Windows Desktop Environments

Enterprises face four key challenges that drive up the total cost of ownership (TCO) for Windows...  Read More »

 

IDC iView

IDC vice president Carl Olofson reviews technology advances that allows a standby database to serve as a replica of the primary database, and also to handle other types of workloads such as reporting and querying...  Read More »

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