Consumer

Find news, analysis and advice, case studies, and blogs on consumer IT issues.

News Feature

The 4 Best Things About the Google+ Redesign

Google announced a complete overhaul of its social network, Google+, at this week's I/O conference in San Francisco. Here's an in-depth look at all the changes and why they make Google+ better. Full Story »
How To

How to Use Google Wallet With Gmail to Transfer Money

Integrating Google Wallet with Gmail makes sending and receiving funds as easy as sending an email. Here's what you need to know about the new feature.

News

Comparethemarket.com Improves Customer Experience with MongoDB

Insurance comparison website Comparethemarket.com is using open source NoSQL database MongoDB to improve the customer experience of its home insurance offering.

How To

5 New Gmail Tips for Power Users

Gmail's newest features include ways to search for old emails, quickly add meetings to your calendar, send large files and more. Here's a look at five of Google's latest email features to help you make the most of the popular Web-based service.

How To

How to Add Video, Images to Your LinkedIn Profile

LinkedIn's newest feature lets you showcase your professional achievements by uploading presentations, documents, images and video to your profile. Here are step-by-step instructions for improving your LinkedIn brand.

Advice & Opinion

Mobile Players Offer a Mix of Messages in TV Ads

Apple, Samsung and Microsoft take divergent paths to selling their smartphones via TV commercials. The winning approach: Focus on your own unique features, and resist potshots at the competition.

News

Want the Best Tech Support? Buy a Mac

Apple today again captured top honors in Consumer Reports' tech support ratings survey, besting other computer makers by a wide margin.

How To

How to Recover From a Twitter Hack

Do you know what to do if your Twitter account is hacked? Here are four steps to take to regain control of your account and ensure it doesn't happen again.

News

Twitter Plans Two-Step Authentication to Prevent Hacks

Following Tuesday's hacking of the Associated Press' Twitter account, the microblogging site is reportedly working on a two-step authentication security solution to help prevent future hijackings.

News

Facebook Likes Are Worth $174 to Your Brand

According to a new report, the value of a Facebook "like" has increased 28 percent over the last three years. Here's a look at other findings from the survey, plus tips for how you can continue to use Facebook to build brand loyalty and drive sales.

News

BYOD Lawsuits Loom as Work Gets Personal

Will BYOD lead to a rash of lawsuits from employees who feel violated? Or maybe a headline-grabbing, class-action lawsuit? Your company better make sure it has an explicit terms-of-use BYOD agreement. Here are ways companies can protect themselves.

News

Internet Users Like Targeted Ads, Free Content

Internet users overwhelmingly enjoy free Web content supported by advertising, and they'd rather see advertisements targeted toward their interests than random ads, according to a survey released this week by the Digital Advertising Alliance (DAA).

Advice & Opinion

Beware Online Reviews and Hidden Agendas

Samsung is only the latest to be caught gaming online customer reviews.

How To

Giving Enterprise Software a Social Makeover Attracts Users

When it comes to developing enterprise applications, organizations are increasingly realizing that user experience is as important as functionality. In response, vendors are taking a more agile approach to building those apps in order to better meet users' needs.

How To

5 New LinkedIn Tips for Power Users

Have you kept up with LinkedIn's latest features? To help you zero in on the most significant enhancements and maximize your social networking success, here's a rundown of the latest changes and updates.