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Scattered Genesys Needs to Regroup After Alcatel-Lucent Split, Says Analyst

Alcatel-Lucent made the right decision in selling Genesys Full Story »
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Zultys Adds Android Client for Its IP PBX

The new client offers presence, access to company directories, call log and secure IM

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Mobility, Cloud, Analytics to Reshape IT in 2012

Gartner says global IT spending growth will be essentially flat in 2012. IDC is more bullish, estimating 6.9% growth, driven by investments in smartphones, media tablets, mobile networks, social networking, and big data analytics.

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Sprint Calls on Microsoft Lync, Saves Big with UC

Sprint weathered the challenges and reaped the rewards of killing off PBX systems and moving to a unified communications suite with Microsoft Lync. Here's how this transition made life easier for Sprint workers and saved millions in reduced technology and real estate costs.

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Vodafone Buys Unified Communication Consultant Bluefish

The operator's enterprise unit is expanding beyond mobile, and the acquisition is part of that push, says analyst

News

Researchers Find New Way to Hide Messages in VoIP

Researchers have devised a new scheme for hiding secret data within VoIP packets, making it possible to carry on legitimate voice conversations while stolen data piggybacks on the call undetected, making its way to thieves on the outside.

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Going VoIP-Only: Do You Still Need Cellular Voice Service?

Now that smartphones have mobile VoIP apps, why do consumers still need to pay monthly fees for voice service?

News

Researchers ID Skype Users Who Also Use BitTorrent

The research chips away at the perceived privacy protections of using Skype's encrypted service

News

Neustar Acquires Targusinfo for Better Analytics

The company wants to take advantage of Targusinfo's position in the caller ID market

News

Five Reasons to Set Up Unified Communications

Unified communications can save money and simplify IT administration while improving employee efficiency

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Office 365: Non-Profit Moves to Cloud for Global Relief

NetHope, a consortium of IT leaders serving humanitarian agencies, has been keeping things in-house with Sharepoint for years. But a recent move to the cloud via Office 365 is freeing up IT staff and allowing agencies to better share information.

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Massive DDoS Attacks a Growing Threat to VoIP Services

When the massive distributed denial-of-service (DDoS) attack in March brought down the voice-over-IP (VoIP) call processing supplied by TelePacific Communications to thousands of its customers, it marked a turning point for the local-exchange services provider in its thinking about security.

News

9/11 Anniversary: What our Emergency Response Systems Still Can't Do

Ten years after the Sept. 11, 2001 terrorist attacks demonstrated huge gaps in the nation's emergency communications systems, there is still a long list of standard networking capabilities that are unavailable to first responders and 9-1-1 operators.

 
Virtualization and cloud are driving new requirements for data center network performance, VM support, automation and simplified orchestration. This paper outlines Extreme Networks® open fabric approach to high speed, low latency networks for modern data centers.
The evolution of the network to provide the intelligence needed to address user, device and application mobility is underway. In this white paper, Extreme Networks® outlines the five phases required to bring mobility into the network.
Individuals and businesses alike are embracing the digital revolution. Social networks and digital devices are being used to engage government, businesses and civil society, as well as friends and family.
Whether you need to build a business case for a UC system, or are ready to select a new solution, this white paper offers a thorough, side-by-side comparison of ShoreTel and Avaya offerings to help you make informed decisions.
Compared with Cisco products, ShoreTel UC can offer numerous advantages, including streamlined deployment and management, easier scalability, and a significantly lower total cost of ownership (TCO).
This must-read publication features independent research from Gartner, providing a wealth of information around best in breed Unified Communication systems. 12 Unified Communications vendor ratings, along with their strengths and cautions, are provided.
Join us for this live web event where featured Forrester Research principal analyst, Art Schoeller and Interactive Intelligence senior vice president, Joe Staples will discuss these topics and help you be ready to take the best advantage of the upcoming year and the contribution your contact center can make to the success of your business.
Tune into this insightful webinar to see Riverbed Technology product marketing manager Joe Ghory present the facts on how you can ensure consistent performance wherever workers connect, get the most out of limited connectivity, and accomplish more by eliminating round trips and slow latency.
As greater numbers of datacenter servers transition from the physical to the virtual world, the components of virtualization success come to the fore. What scores of organizations have discovered is that success is derived from an optimal pairing of the right software platform with the right hardware platform.
Have you been looking to hear about customer's experiences with the new VMware vCenter Site Recovery Manager product? View this webcast to learn about VMware customer, Navicure, and their experiences testing and evaluating the recovery manager, their progress in implementing it in their environment and their advice other customers considering using vCenter.
Many enterprises have discovered that the use of virtualization to support desktop workloads creates a range of significant benefits. These benefits include price efficiencies, improved IT management and greater agility and choice for end users.

This VMware sponsored webcast with IDC will provide both quantitative measurement of the business value -- defined as the expected ROI -- and qualitative analysis associated with the use of VMware View™. IDC will also provide an analysis of the View Composer and ThinApp™ features of VMware View, including the business value of these solutions and an overview of how they work.

Attend this webcast to learn about:
- Challenges and barriers that might impede the adoption of desktop virtualization
- Navigating roadblocks to facilitate a strategic implementation
- Optimizing qualitative and quantitative benefits to IT and your business
VMware recently announced VMware vFabric™ Data Director, a new database deployment and operations platform that enables enterprise IT organizations to offer database as a private cloud service. Built on top of VMware vSphere 5, vFabric Data Director enables IT organizations to ontrol database sprawl through automation and consistent policy enforcement and accelerate application development cycles with self-service database management. Attend this webcast to learn how vFabric Data Director can help you build database-as-a-service in your datacenter.
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