News, blogs, analysis, tips, discussion and how-to about retail.


Trek Bicycle Rides Project Management Tool to Efficiency

Getting new products to market on time is critical, especially for a business that is seasonal. In order to improve new product development and delivery Trek Bicycle implemented a project management tool that is keeping teams better connected, collaborating and creative. Full Story »

Pebble Lands in Target Stores, Warns of Bad Software Update

Pebble has cut itself another retail deal, with Target now selling the smartwatch in its stores.

CEO Letter

Retail Must Reinvent Itself for the Omnichannel Future

IDG Communications CEO Michael Friedenberg offers his take on the latest IDC predictions about retail customers, big data, supply chain and more 


Fashion Retailer Adds 'Tech Tables' to Stores

Chico's, a women’s clothing retailer, is adding in-store 'tech tables' and a digital magazine to flesh out its omnichannel strategy


Banks Pulls Out of Class-Action Suit Against Target, Trustwave

One of the two banks suing Target and security vendor Trustwave over responsibility for one the largest data breaches in history has pulled out of the lawsuit.

Advice & Opinion

Why Twitter, Facebook, Google and Amazon Want to be Each Other

It was a loony week in Silicon Valley. Four major technology companies announced expensive and risky programs to become less like themselves and more like their competitors.


Banks' Suit in Target Breach a 'Wake Up Call' for Companies Hiring PCI Auditors

A lawsuit filed by two banks against Target and Trustwave Holdings, the retailer's security assessor and service provider, could lead to more rigorous evaluations of a company's security for protecting payment card data, experts say.


In Rare Move, Banks Sue Target's Security Auditor

Two banks that claim to have suffered losses from the recent data breach at Target have sued Trustwave Holdings Inc., the company that was responsible for validating Target's compliance with the Payment Card Industry Data Security Standard.

Advice & Opinion

Wal-Mart is Latest Big Company with Mobile-App Security Problems

The evidence keeps mounting that companies that put out mobile apps are not paying nearly enough attention to security. Even big companies with large and experienced IT staffs are guilty.

How To

How to Build a Customer Loyalty Program

Boston-based restaurant chain b.good started its customer loyalty program with email 12 years ago because, well, it couldn't afford much else. As the chain has grown, so has its rewards program, which now has 53,000 'Family' members using keycards and smartphone apps to connect with b.good.


How to Avoid Becoming a Victim Like Target

Target's failure to act when alerted that malware was in its network is a reminder that spending large amounts of money on technology is a waste without the right people and processes.

News analysis

Major Companies, Like Target, Often Fail to Act on Malware Alerts

Target paid the price for its apparent failure; other big firms follow the same pattern and could face the same fate, analyst say.


Target Hackers Showed Intimate Knowledge of Firm's Network, Suggests McAfee

The attack that planted malware on Target's point of sale (POS) terminals in November's huge data breach used inside knowledge of the network rather than a vulnerability in its retail software, McAfee has said in its latest quarterly analysis.

Advice & Opinion

How Do You Feel? Your Phone May Soon Tell You

Emotion-detection capability is coming soon to a wide range of mobile apps, thanks to several systems now available.


U.S. Retailers Insist on PIN Requirement in Smartcard Rules

U.S. retailers are digging in their heels over their need for PIN authentication for Europay MasterCard Visa (EMV) smartcard use here.