Retail

News, blogs, analysis, tips, discussion and how-to about retail.

How To

Beyond Templates: Building a Better Business Website

Are you looking for a more robust and actionable business website? Here experts offer advice to help you move beyond a basic template-based business website. Full Story »
How To

How Social Customer Support Brings Social Media Beyond Marketing

Is it really possible to provide tech support in 140 characters? Industry experts, including Dell, offer sound advice and proven techniques to help you move beyond marketing blasts to provide social customer support.

News

10 Questions for Ideeli CTO Mark Uhrmacher

ideeli is a U.S. membership-based e-commerce website that offers daily sales on fashion, home decor and travel. The site has more than 5 million members and more than 1,000 sales partners.

News

Mastercard's Paypass Wallet Will Span Online, Mobile, In-store Shopping

The company will let third parties resell its own service or use its API to build their own

News

Retail Tablet Wars: Target to Expel Amazon's Kindles From Store Shelves

Target was the first brick-and-mortar store to sell Amazon's Kindle, but now the two companies are severing ties.

News

Texas Supermarket Stocks Up on iPhones, Mobile Apps

Texas grocery store chain United Supermarkets starts down the iPhone trail with a mobile workforce management app that simplifies communication and keeps shift schedules under control. But this Lone Star chain has only begun circling the mobile wagons.

News

Walmart to Expand Disc-to-Cloud Movie Service to 30 Countries

Walmart's cloud video service, Vudu, which allows DVD and Blu-ray disc owners gain access to that content in the cloud, will reportedly expand to as many as 30 new countries.

News

Toshiba to Buy IBM's Retail Point-of-Sale Business for US$850 Million

A Toshiba subsdiary said the deal will close in the next few months, and IBM will continue to provide IT platform support

News

China's Online Retail Market to Triple to $364B By 2015, Says Research Firm

China is set to become the world's largest online retail market, with sales expected to triple to US$364 billion by 2015, according to a report from The Boston Consulting Group.

News

IPad Buyers: Your Tablet is At the Store (Maybe)

The wait for a new iPad ordered online from Apple stretches one to two weeks, but customers can walk into a company store today and buy a tablet, according to a stock sampling.

Feature

Continuous Deployment Done In Unique Fashion at Etsy.com

With customers and suppliers on seven continents, there is no good time for system maintenance -- and little room for error -- at Etsy.com. Yet by the time you finish reading this article, the company's continuous deployment process has resulted in code pushed to production by a developer with no one else's approval.

News

Hold the Phone: Retailers Eye Payments Via Smartphone

An emerging technology called Near Field Communication will soon give new meaning to the phrase "tapped out."

News analysis

J.C Penney Slashes CIO Role

In January, the J.C Penney Company introduced Kristen E. Blum as its CTO. This month, the retailer eliminated its CIO in a move to, according to a company memo, 'ensure we have the right structures to ensure efficiency and productivity.'

News

FAQ: How to Score an IPad Today

Those who jumped on the iPad pre-order train last week will be watching for the delivery truck, but anyone who isn't already on Apple's lengthening wait list will have to hustle if they want one today.

Grow

Sephora Uses iPad App to Drive Lipstick Business

Cosmetics retailer Sephora knew the iPad could produce a whole new market of buyers eager to swipe and tap their way into new make-up purchases. So they provided an app to make the experience as appealing as possible.

 
As more and more CIOs are beginning to see significant benefits from letting employees choose the device they use to get their jobs done, the Bring Your Own Device (BYOD) trend is spreading. According to the Computerworld Consumerization of IT Study, about half of the 604 respondents said their organizations allow employees to do work using their own devices either away from the office or at work. Whether these devices are smart phones, tablets, or laptops that are used in the office or while working remotely, companies that embrace this trend are finding their employees are more productive and experience greater job satisfaction. What's more, enterprises can significantly reduce up front costs and allow for flexible work hours by letting employees use their device of choice anytime, from anywhere.
In this paper, we analyze the delivery of live and on-demand mobile video content. It focuses on specific ways in which organizations can follow best practices to ensure the experience of video communication is maximized for viewers, while keeping corporate networks running smoothly.
There's no denying that the wisdom of a company resides in the heads of those directly responsible for the non-routine work of the organization. There's also no denying that management teams are looking to find better employee communications solutions and reduce costs. This is coupled with increased demand to better manage projects, customer service, product launches, training, and sales by workforces that are separated by time zones and using mobile devices. This need for wide-scale communications at lower cost is fueling recent organizational demand for scalable, affordable enterprise video and employee generated video content or "EGC"
The wave of video in the enterprise will continue to rise as the communication medium and the enabling technologies become ubiquitous in our daily personal and business lives. Businesses must be fully aware of the challenges and requirements of deploying an enterprise video solution. With a proper approach, adequate preparation, and skilled analysis, your organization will be able to accurately build an effective, scalable YouTube for the Enterprise framework that leverages your existing IT infrastructure and is aligned with your business goals.
This whitepaper aims to identify those users, the reasons they exist and to outline what your organization can do about them.
A mid-sized business needs the same financial performance control and measurement capabilities as a large corporation, but in a solution that's affordable, easy to implement and scalable. This guide simplifies the search by helping CFOs understand the 10 must-have characteristics of today's best financial performance management solutions.
Date/Time: June 5, 2012, 11:00 a.m., EDT, 4:00 p.m. BST / 3:00 p.m. UTC

Please join us for this webcast, as Dr. Barry Devlin, Founder and Principal, 9sight Consulting, describes what operational analytics can do for your business and reviews an architectural approach that will enable you to make it a reality.
Have you been thinking about what it would take to start using virtualization? Or do you know the basics and want to find out more? No problem. This webcast is designed for anyone with little to no knowledge of virtualization technology. Attend this webcast to learn:

-A basic overview of the business value of the technology and some key capabilities that make virtualization so valuable to IT and the businesses you serve.
-The basics for creating virtual machines and the key choices that can be made along the route to deployment.
View this on demand webcast to learn if moving business communications to the cloud is right for your business. Featured industry experts DMG Consulting LLC president, Donna Fluss, Frost & Sullivan principal analyst, Michael DeSalles, and Interactive Intelligence senior vice president, Joe Staples discuss this topic and help you answer your pressing questions at the conclusion of this web event.
In this webcast, Vantage Point Performance's Michelle Vazzana will reveal how to coach your reps to better performing pipelines.
In this webcast produced by the Sales Management Association (SMA), Forrester's Scott Santucci will explore the new sales paradigm and discuss how businesses must transform their selling models into dynamic, communications-intensive systems, empowering individual sellers to define, create and deliver value to customers.
SAP Sales OnDemand is intuitive, leveraging social collaboration capabilities you already know how to use. It enables fast, effective team collaboration and account management to help you sell more effectively. Watch the video to see how!
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