Change Management
Best practices, tips, hints, how tos, and more about overcoming resistance to change and leading an organization to greatnes.
How to Design a Successful RACI Project Plan
VMware Going 'All In' with BYOD
Fri, May 11, 2012 - From social networks to seven-digit savings to employee angst, VMware's internal BYOD program for smartphones has it all. Now the company is looking to expand BYOD to laptops and tablets.
Kicking Waterfall Project Management Habits Requires Agility
Fri, May 11, 2012 - Things that won't die are great for the movies, but bad ideas that won't go away can really hurt cloud projects. Unfortunately, management likes classic, counterproductive waterfall project management and binary go-live deployments for cloud projects.
Big Data Analytics Gold for the Call Center
Fri, May 11, 2012 - There's valuable data in those contact center logs that have largely been gathering dust, and companies are using new tools to mine them to boost customer satisfaction and revenue and lower costs.
Can Google Apps Unseat Microsoft Office and Exchange?
Tue, May 08, 2012 - The BYOD phenomenon and the need to collaborate with mobile users and international subsidiaries led New England Biolabs to weigh a switch from Microsoft Office and Exchange Server to Google Apps. The results of their proof-of-concept testing surprised many, including the CIO.
Formula One Racing Team Speeds to Agile Development
Mon, May 07, 2012 - Lotus F1's IT team made a technology pit stop and changed from a traditional application development strategy to an agile approach. Why shift gears? The pit crew and car designer wanted better data faster -- and IT wasn't about to pass on the opportunity.
How IT Pros Can Avoid Bid-to-Win Horror Shows
Wed, May 02, 2012 - Zombies and vampires are great for the movies, but life-sucking ideas that won't go away are bad for IT projects. Problem is, clients really encourage bid to win behaviors -- even in cloud projects where they are counterproductive.
iPad in the Enterprise: IT Must Stay Ahead of the Curve
Tue, May 01, 2012 - In a wide-ranging interview, an Apple expert shares real-world experiences about iPads in the enterprise, mobile device management and BYOD. Key takeaways for IT: Don't improvise when it comes to iPad adoption and don't get bypassed by rogue users.
Are Zombies Sucking the Life Out of Your Data Center?
Fri, April 20, 2012 - If your organization operates its own servers and switches, it's likely that a percentage of them are zombies--steadily gobbling up resources but doing no work. Cleaning up a zombie server infestation takes good management and stringent documentation.
Chevron's CIO Talks Transformation and Why IT Leaders Should Smile
Thu, April 12, 2012 - In the latest installment of the CIO Interview Series, Louie Ehrlich, CIO and president of Chevron Information Technology Company, talks about the most important things he's learned leading a giant, global IT team through massive change. His answers may sound simple, but they're hard-won lessons for Ehrlich, the top tech executive for the nearly $250 billion energy company, whose transformation effort has yielded the better part of a billion dollars in payback for Chevron.
How to Avoid the Perils of Virtualization and Cloud Stall
Tue, April 10, 2012 - Virtualization and cloud computing offer the promise of cost savings, efficiency and flexibility, but organizations must plan their transitions carefully or risk finding themselves stuck with a bundle of sunk costs and no path forward.
IT Outsourcing System Is Broken, How Can Service Providers Fix It?
Thu, March 29, 2012 - Andrew Wasser, a veteran CIO and the associate dean of the Heinz College's School of Information Systems and Management at Carnegie Mellon University, tells CIO.com how outsourcing providers can develop cultures of innovation and other challenges and trends and in the industry.
Which Open Source CMS Is Right for Your Business?
Mon, March 05, 2012 - Open source Web CMS software is a good option for any sized business. We look at three open source Web content management systems -- Drupal, Joomla and WordPress -- and help you pick the best one for your organization.
CIOs Must Fit the Cloud Into IT Strategy
Fri, March 02, 2012 - Cloud computing is quickly going from promise and potential to practical applications, and CIOs who haven't already considered what cloud means for their business better step up. That was the consensus of panelists at a roundtable discussion hosted by IntraLinks on Thursday.
3 Tips for Using Cloud Services to Extend Your Data Center
Mon, February 27, 2012 - How to assess needs and goals, set application strategy and identify challenges to making effective use of cloud computing.


